Suria Gannason's Profile - OpenLearning Help Community

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Re: Not getting certificate after completed all the activities.
@Nadirah binti dang Hi there! Your certificate has been re-generated, do download them again and contact us at support@openlearning.com if you need further assistance! Thanks!
- Technical Specialist
- Suriavarman
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Help sought
Hi Ori Golan, I've replied to your issue in another post. If you are still having problems, kindly get in touch with us directly at support@openlearning.com and we'll investigate your issue further.
- Technical Specialist
- Suriavarman
- 5 yrs ago
- Ask the Community
- Reported - view
Re: Incorrect progress report
Hi Ori, we had a quick look at the pages you were stuck on, and you just need to; - https://www.openlearning.com/courses/new-syllabus-pd-discrete-probability-distributions/default_page/ >> watch the…
- Technical Specialist
- Suriavarman
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: missing videos "Typing for Everyone"
Hi @Iris Soliman ! Thanks for reporting this! We had contacted the course creator on this issue, we'll let you know as soon as this is fixed.
- Technical Specialist
- Suriavarman
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Announcement Page Missing!
Hi Syahida, thanks for reporting in. Once we have the fix, we'll update you via e-mail. Thanks again!
- Technical Specialist
- Suriavarman
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Not getting certificate after completed all the activities.
@Mohammad Mustafa Tahir Hi there! Unfortunately the course you are enrolled in does not provide certificate of completion. Please note that some courses on OpenLearning offer certificates and some…
- Technical Specialist
- Suriavarman
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Achieve Success with Emotional Intelligence
Hi @Priscilla , thanks for your patience! Good news! The issue on the quizzes for this course has fixed, and are accessible again. Please have a look and let us know if there is anything else we can…
- Technical Specialist
- Suriavarman
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Most of our 'test' links are not working
Hi @Sigma Epsilon Kappa , just to let you know, the course conversion were successful and we have replied to your email.
- Technical Specialist
- Suriavarman
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Content was Blocked because it was not signed by a valid security certificate.
Hi @Nohra Casanova , thanks for your patience! The issue with the quizzes on the Success - Achieve Success with Emotional Intelligence course has been fixed,…
- Technical Specialist
- Suriavarman
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Clinical Antibiotic Stewardship for South Africa MCQ's
Hi @Elma Canovi , thanks for your patience! The issue with the quizzes on the Clinical Antibiotic Stewardship for South Africa course has been fixed, you should be able to interact with them again.…
- Technical Specialist
- Suriavarman
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Clinical antibiotic stewardship for south africa course: cannot access multiple choice quiz
Hi @Arno Faul & @Cr , thanks for your patience! The issue with the quizzes on the Clinical Antibiotic Stewardship for South Africa course has been fixed,…
- Technical Specialist
- Suriavarman
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: SAASP MCQ Questions still not accessible
Hi @Maryna Conradie & @Niño Jaron , thanks for your patience! The issue with the quizzes on the Clinical Antibiotic Stewardship for South Africa course has been fixed,…
- Technical Specialist
- Suriavarman
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Clinical antibiotic stewardship for South Africa: Multiple choice quizzes still not loading
Hi Carli, thanks for your patience! The issue with the quizzes on the Clinical Antibiotic Stewardship for South Africa course has been fixed, you should be able to interact with them again.…
- Technical Specialist
- Suriavarman
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Mutiple Choice Questions not loading
Hi Kaycia, thanks for your patience! The issue with the quizzes on the Clinical Antibiotic Stewardship for South Africa course has been fixed, you should be able to interact with them again.…
- Technical Specialist
- Suriavarman
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Our users can't register for our courses hosted on Open Learning via the API
Hi Maurice, we've responded to your email (cc-ed in Raymond) with the resolution earlier in the morning. If there are further issues with this, kindly follow up in that email thread for a faster…
- Technical Specialist
- Suriavarman
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Video 6 in K-6 Literacy ERROR
Hi Sophie, can you please try playing the video again on a computer browser, preferably Chrome and see if that works for you?
- Technical Specialist
- Suriavarman
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Resizing and formatting widgets?
Hi Natalie, we've sent out an email to you in regards to this query, thanks!
- Technical Specialist
- Suriavarman
- 5 yrs ago
- Ask the Community
- Reported - view
Re: SAASP MCQ Questions still not accessible
Hi Maryna! I'm afraid for this case, we can only apply the fix once we receive a confirmation to proceed from the course creator. Once we get the approval,…
- Technical Specialist
- Suriavarman
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Mutiple Choice Questions not loading
Hi Kaycia! We can only proceed with the fix once we have the confirmation from the course creator. Once we get the approval, we'll proceed with the fix and let you know once it's done.
- Technical Specialist
- Suriavarman
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: How can I preview pages in Edit mode?
Hi Natalie, thanks for getting in touch! The course will appear as the same as how you view them now as a course creator, the only difference between your view and the students view would be the…
- Technical Specialist
- Suriavarman
- 5 yrs ago
- Ask the Community
- Reported - view
Re: Unable to Complete U3.L18
Hi Maria, thanks for reporting this! It looks like one of the widget on this page was not configured correctly, we have informed the course creator to fix this and we'll let you know once this has…
- Technical Specialist
- Suriavarman
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: unable to complete malaysia dengue course
Hi Tee Shin Kuan, thanks for reporting in! It looks like one of the page was not configured correctly, we have informed the course creator to fix this asap and we'll let you know once this has been…
- Technical Specialist
- Suriavarman
- 5 yrs ago
- 1
- Fixed and Solved Issues
- Reported - view
Re: Clinical antibiotic stewardship for South Africa: Multiple choice quizzes still not loading
Hi Carli! Rest assured the issue has been escalated to top priority and being looked at by our team, while we can't guarantee a specific timeline of the fix,…
- Technical Specialist
- Suriavarman
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: course certificate
Hi @Mostafa El-Kholy , to answer your queries; 1) We will need to get in touch with the course creator to make the changes on the content (video) of the course,…
- Technical Specialist
- Suriavarman
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Data in the Australian Health System
Hi Kathy, if you are having trouble uploading the file on the widget, the problem is most likely the filename. File names cannot include any symbols or characters and must consist of numbers and/or…
- Technical Specialist
- Suriavarman
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view

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Welcome to the OpenLearning Help Community!

OpenLearning Help Community

Suria Gannason

Re: Not getting certificate after completed all the activities.

Re: Help sought

Re: Incorrect progress report

Re: missing videos "Typing for Everyone"

Re: Announcement Page Missing!

Re: Not getting certificate after completed all the activities.

Re: Achieve Success with Emotional Intelligence

Re: Most of our 'test' links are not working

Re: Content was Blocked because it was not signed by a valid security certificate.

Re: Clinical Antibiotic Stewardship for South Africa MCQ's

Re: Clinical antibiotic stewardship for south africa course: cannot access multiple choice quiz

Re: SAASP MCQ Questions still not accessible

Re: Clinical antibiotic stewardship for South Africa: Multiple choice quizzes still not loading

Re: Mutiple Choice Questions not loading

Re: Our users can't register for our courses hosted on Open Learning via the API

Re: Video 6 in K-6 Literacy ERROR

Re: Resizing and formatting widgets?

Re: SAASP MCQ Questions still not accessible

Re: Mutiple Choice Questions not loading

Re: How can I preview pages in Edit mode?

Re: Unable to Complete U3.L18

Re: unable to complete malaysia dengue course

Re: Clinical antibiotic stewardship for South Africa: Multiple choice quizzes still not loading

Re: course certificate

Re: Data in the Australian Health System

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