Suria Gannason's Profile - OpenLearning Help Community

Latest Posts

Re: Content was Blocked because it was not signed by a valid security certificate.
Hi Nohra, thanks for reporting in! Our development team is aware of this issue and in the midst of releasing a fix. Once this is resolved, we will update you! Thanks !
- Technical Specialist
- Suriavarman
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: OpenLearning API: User Provisioning and Single Sign On (with LTI)
@openlearningkdu Hi there! We've emailed @KhairulAizreen with the updated documentation (offline). Thanks!
- Technical Specialist
- Suriavarman
- 5 yrs ago
- OpenLearning APIs (for developers)
- Reported - view
Re: OpenLearning API: User Provisioning and Single Sign On (with LTI)
@KhairulAizreen Hi there! There are some changes to the course provision APIs. For now, you just need to add a trailing slash to the commands you were using before and it should work. i.…
- Technical Specialist
- Suriavarman
- 5 yrs ago
- OpenLearning APIs (for developers)
- Reported - view
Re: Page completion stuck
Hi Khairul, thats great! Glad you've managed to complete the course, congratulations! You are correct, sometimes, students might have missed a couple of activities or not complete them as required ,…
- Technical Specialist
- Suriavarman
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Can't complete the course
Hi @Khaili Azali bin mohasni , thanks for getting in touch! We can see you have successfully completed the Keselamatan Air course and a certificate was awarded upon the completion.…
- Technical Specialist
- Suriavarman
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Find my comments
@Abdurahman Mohamed Ahmed Hi there, we have replied to your query on another thread, rest assured we will get in touch with you once this has been resolved.
- Technical Specialist
- Suriavarman
- 5 yrs ago
- Ask the Community
- Reported - view
Re: i am student with inceif course specially: Islamic economic finance (Shari,ah)
Hi @Abdurahman Mohamed Ahmed , we noticed that you had 2 pages left to complete in this course; i) the answer would need to be confirmed and addressed by the course facilitator ii) there is a Random…
- Technical Specialist
- Suriavarman
- 5 yrs ago
- Ask the Community
- Reported - view
Re: Unable to log in for Business Statistics course
Hi there, can you please share with us the URL of the course so we can look into this further? Thanks in advance!
- Technical Specialist
- Suriavarman
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: can't see the settings icon for our institution page
Hi @Tal Greengard ! It was actually a bug that affected all portals, but it has been fixed asap which is why it 're-appeared' again! If you have any other issues or questions, let us know.…
- Technical Specialist
- Suriavarman
- 5 yrs ago
- 1
- Fixed and Solved Issues
- Reported - view
Re: Why does it still show "incomplete" after I've finished all activities on the page?
@DIPAN KUMAR DAS Hi Dipan, really sorry to hear that! Unfortunately as this is related to the content of the course, they will need to be updated and answered by the course facilitator.…
- Technical Specialist
- Suriavarman
- 5 yrs ago
- Common Issues
- Reported - view
Re: Course incomplete
@sharryryan Hi Sharryryan, sorry for the delay and thank you for your patience! The issue with the widgets has been fixed and your progress has been updated to reflect your completion rate of 100%.…
- Technical Specialist
- Suriavarman
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Course incomplete
@Mohd Juhari Bin Mokhtar Hi there, just to confirm, we can see you have completed the Rumahku course and received a certificate for it, do let us know if you are still having problems,…
- Technical Specialist
- Suriavarman
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: kenapa bila saya buka account saya jadi macam ni??
Hi Bahiyah, bolelkah adan mengesahkan butiran akaun anda (username, alamat e-emel) yang didaftar untuk tindakan lanjut. Terima kasih!
- Technical Specialist
- Suriavarman
- 5 yrs ago
- Ask the Community
- Reported - view
Re: Why does it still show "incomplete" after I've finished all activities on the page?
@DIPAN KUMAR DAS Thanks for your patience! Great news! The issue with the widgets has been fixed and your progress has been updated to reflect your completion rate of 100%.…
- Technical Specialist
- Suriavarman
- 5 yrs ago
- Common Issues
- Reported - view
Re: I cannot complete course
Hi Ann Delia! Good news! The issue with the widgets has been fixed and your progress has been updated to reflect your completion rate of 100%. Congratulations!…
- Technical Specialist
- Suriavarman
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: How do I contact someone for help?
Hi Leigh, thanks for reporting this! We'll be fixing the broken link asap! The correct link to our contact page should be https://www.openlearning.com/contact/ .…
- Technical Specialist
- Suriavarman
- 5 yrs ago
- Ask the Community
- Reported - view
Re: Tidak boleh pass selepas jawab soalan kuiz
Hi Kan Chee Hang, terima kasih kerana menghubungi OpenLearning! Harap maklum bahawa kami menghadapi masalah teknikal pada widget survey yang menghalang penyelesaian anda untuk kursus ini semalam,…
- Technical Specialist
- Suriavarman
- 5 yrs ago
- Ask the Community
- Reported - view
Re: 3. Understanding course pages
Thanks for your reply! Can you share with us the course link instead, we'll see if we can recover it from our end.
- Technical Specialist
- Suriavarman
- 5 yrs ago
- Guide: Content & Activities
- Reported - view
Re: 3. Understanding course pages
Hi @Long Li ! Thanks for getting in touch! Can you please let us know how you deleted the page? Is it via the page settings or from the Course Setup > Content or Appearance tab? Also,…
- Technical Specialist
- Suriavarman
- 5 yrs ago
- Guide: Content & Activities
- Reported - view
Re: quiz widgets not working on iphone
@Ansari Holistic Healing Hi Ansari, we have checked the quiz in your course and was able to complete the progression correctly on the pages. Please note that the answers given for the Fill in the…
- Technical Specialist
- Suriavarman
- 5 yrs ago
- Ask the Community
- Reported - view
Re: NO TQI hours logged
Hi Kyle, thanks for getting in touch! OpenLearning is the platform that course creators use to create and teach their courses. Any content-specific questions such as yours regarding TQI…
- Technical Specialist
- Suriavarman
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Joc si poveste
Hi there, it looks like you have shared the documents here in error, rather than in a course. Can you please email us at support@openlearning.com with your username and your issue or querye so we…
- Technical Specialist
- Suriavarman
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: How can I change my name? What's the difference between my profile name and display name?
@VIVY LING SU CHII 68020 Hi there, your certificate have been updated, please refresh the page, download again and let us know how you get on, thanks!
- Technical Specialist
- Suriavarman
- 5 yrs ago
- 1
- My Profile
- Reported - view
Re: How can I change my name? What's the difference between my profile name and display name?
@66394 Kong Jiunn Wenn Hi there, your certificate have been updated, please refresh the page, download again and let us know how you get on, thanks!
- Technical Specialist
- Suriavarman
- 5 yrs ago
- My Profile
- Reported - view
Re: Major Platform Issues
@Reid Ready Training Hi Dawn, we have yet to receive the emails from the affected students so we can sort the issue as soon as possible.
- Technical Specialist
- Suriavarman
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view

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Welcome to the OpenLearning Help Community!

OpenLearning Help Community

Suria Gannason

Re: Content was Blocked because it was not signed by a valid security certificate.

Re: OpenLearning API: User Provisioning and Single Sign On (with LTI)

Re: OpenLearning API: User Provisioning and Single Sign On (with LTI)

Re: Page completion stuck

Re: Can't complete the course

Re: Find my comments

Re: i am student with inceif course specially: Islamic economic finance (Shari,ah)

Re: Unable to log in for Business Statistics course

Re: can't see the settings icon for our institution page

Re: Why does it still show "incomplete" after I've finished all activities on the page?

Re: Course incomplete

Re: Course incomplete

Re: kenapa bila saya buka account saya jadi macam ni??

Re: Why does it still show "incomplete" after I've finished all activities on the page?

Re: I cannot complete course

Re: How do I contact someone for help?

Re: Tidak boleh pass selepas jawab soalan kuiz

Re: 3. Understanding course pages

Re: 3. Understanding course pages

Re: quiz widgets not working on iphone

Re: NO TQI hours logged

Re: Joc si poveste

Re: How can I change my name? What's the difference between my profile name and display name?

Re: How can I change my name? What's the difference between my profile name and display name?

Re: Major Platform Issues

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