Suria Gannason's Profile - OpenLearning Help Community

Latest Posts

Re: Course is online but can't be found
Hi Ken, thanks for getting in touch! The course will only appear in our Search results if it's listed in the Course Marketplace. We can see that you have already went through the Setup Wizard in…
- Technical Specialist
- Suriavarman
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Major Platform Issues
Hi Dawn, we've replied to your query via e-mail! Thanks!
- Technical Specialist
- Suriavarman
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Mad Paws Pet Sitter Success
Hi Violet, we checked the course and can confirm there are only 22 questions for the quiz, the other 3 can be completed by just viewing and reading the page completely up to the Congratulations…
- Technical Specialist
- Suriavarman
- 5 yrs ago
- Ask the Community
- Reported - view
Re: I can't access my courses
@Heather Bradley Our support team has already replied to your concern via email, thank you!
- Technical Specialist
- Suriavarman
- 5 yrs ago
- Ask the Community
- Reported - view
Re: Blocked from my own course
Hi Heather, sorry for the frustration and inconvenience caused! Our support team has replied to your query via email, hope the resolution works for you! Thanks for your understanding!
- Technical Specialist
- Suriavarman
- 5 yrs ago
- Ask the Community
- Reported - view
Re: How can I change my name? What's the difference between my profile name and display name?
@TENG PO CHEE We have refreshed the certificate for you, you can download the updated cert now 😄
- Technical Specialist
- Suriavarman
- 5 yrs ago
- My Profile
- Reported - view
Re: No Activities tab
Hi Tal, the Learning Activities tab for this particular course is renamed to just Activities, if you would like to rename this, go to Course Setup > Appearance and click on the pencil icon to rename…
- Technical Specialist
- Suriavarman
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Downloaded a certificate
Hi Juliana, it depends! If the course has been set with a certificate, you would be emailed the certificate once you have completed the course and alternatively you can download them from the My…
- Technical Specialist
- Suriavarman
- 5 yrs ago
- Ask the Community
- Reported - view
Re: the courses
Hi Nath, can you share with us the links of these courses that you are trying to access?
- Technical Specialist
- Suriavarman
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Introductory Japanese Language (Level I)
@Santiago Maeck you can contact UITM Team who is course admin here https://www.openlearning.com/u/content
- Technical Specialist
- Suriavarman
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Introductory Japanese Language (Level I)
Hi Santiago, thanks for getting in touch! It looks like the page tracking was set incorrectly, we have contacted the course creator to hopefully rectify this issue as soon as possible.…
- Technical Specialist
- Suriavarman
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: student ID
Hi Amanda, are you referring to your OpenLearning username ? Or an ID number that was given out by your university or institution? To find your OpenLearning username, login to our website,…
- Technical Specialist
- Suriavarman
- 5 yrs ago
- Ask the Community
- Reported - view
Re: How do I print notes from Open Learning?
Hi Catherine, it's not possible to print the whole content of the courses (unless you do it manually page by page) and it would defeat the purpose of having the learning experience online on the…
- Technical Specialist
- Suriavarman
- 5 yrs ago
- Ask the Community
- Reported - view
Re: account setting
Hi Noor Akhmar , if you are referring to deactivating one of your account, you can refer to the steps listed in this guide:…
- Technical Specialist
- Suriavarman
- 5 yrs ago
- Ask the Community
- Reported - view
Re: Module 2 &3
Hi Iesha, can you please provide us the course link and page that you are having this issue on? If possible, kindly email us at support@openlearning.com with more details i.…
- Technical Specialist
- Suriavarman
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Unable to access COMP9414 Artificial Intelligence
Hi Rowan, we have replied to your query via email, thanks!
- Technical Specialist
- Suriavarman
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: enrollment information
Hi Fatin, do you mean the pre-enrolment question for a course? Can you please share the course link so we can advise you further.
- Technical Specialist
- Suriavarman
- 5 yrs ago
- Ask the Community
- Reported - view
Re: Not getting certificate after completed all the activities.
Hi Nur Fatin and Olivia, we had some issues with the certificate generation earlier, this has now been fixed and you should be getting your certificate issued automatically by tomorrow.…
- Technical Specialist
- Suriavarman
- 5 yrs ago
- 1
- Fixed and Solved Issues
- Reported - view
Re: Due date
Hi @BAVANEE PREYA , thanks for sharing the link! Unfortunately, the activity due date has passed and you will need to contact the course facilitator to see if this will be reopened again.…
- Technical Specialist
- Suriavarman
- 5 yrs ago
- Ask the Community
- Reported - view
Re: Due date
Hi Bavanee, thanks for contacting OpenLearning! Kindly share with us the course link so we can check this from our end. Looking forward to your reply.
- Technical Specialist
- Suriavarman
- 5 yrs ago
- Ask the Community
- Reported - view
Re: Subject Feed for Standard 5
Hi Fairul, thanks for contacting OpenLearning! Can you please share with us the course link so we can check this from our end?
- Technical Specialist
- Suriavarman
- 5 yrs ago
- Ask the Community
- Reported - view
Re: Course that I've created not showing up in my profile
Hi Chong, thanks for the link. Just to clarify, only courses that meet our criteria and passed the review will be listed in our Marketplace and searchable within our site.…
- Technical Specialist
- Suriavarman
- 5 yrs ago
- 1
- Ask the Community
- Reported - view
Re: Sijil Salah Print Nama
Hi Nurhamizah, terima kasih kerana menghubungi OpenLearning! Untuk membuat pembetulan, sila tukar nama profil anda mengikut langkah dibawah: 1) Login masuk ke laman utama kami.…
- Technical Specialist
- Suriavarman
- 5 yrs ago
- Ask the Community
- Reported - view
Re: Pinjamam perumahan
Hi Mohd Fitri, terima kasih kerana menghubungi OpenLearning! OpenLearning menyediakan platform pembelajaran untuk organisasi dan individu untuk mengajar kursus mereka.…
- Technical Specialist
- Suriavarman
- 5 yrs ago
- Ask the Community
- Reported - view
Re: How can I change my name? What's the difference between my profile name and display name?
@Darktotaled , we have replied to your query via email, kindly let us know once you have updated the Display Name and we will refresh the certificates for you.
- Technical Specialist
- Suriavarman
- 5 yrs ago
- My Profile
- Reported - view

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Welcome to the OpenLearning Help Community!

OpenLearning Help Community

Suria Gannason

Re: Course is online but can't be found

Re: Major Platform Issues

Re: Mad Paws Pet Sitter Success

Re: I can't access my courses

Re: Blocked from my own course

Re: How can I change my name? What's the difference between my profile name and display name?

Re: No Activities tab

Re: Downloaded a certificate

Re: the courses

Re: Introductory Japanese Language (Level I)

Re: Introductory Japanese Language (Level I)

Re: student ID

Re: How do I print notes from Open Learning?

Re: account setting

Re: Module 2 &3

Re: Unable to access COMP9414 Artificial Intelligence

Re: enrollment information

Re: Not getting certificate after completed all the activities.

Re: Due date

Re: Due date

Re: Subject Feed for Standard 5

Re: Course that I've created not showing up in my profile

Re: Sijil Salah Print Nama

Re: Pinjamam perumahan

Re: How can I change my name? What's the difference between my profile name and display name?

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