Alenka Prezelj's Profile - OpenLearning Help Community

Latest Posts

Re: Unable to retrieve data from API
Hi @Bayron Lara Hi there! Our devs looked into this, and there is an issue here. However, it would be very useful if you can tell us what you are trying to do - that way we can see if the API can be…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: I am Elizabeth Catherine Mayall
@Elizabeth Mayall Hi Elizabeth! As we have already explained to you via e-mail, Facebook and here, there is no certificate for Genomics in Healthcare.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: I am Elizabeth Catherine Mayall
@Elizabeth Mayall Unfortunately, there is no certificate for this course.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: I am Elizabeth Catherine Mayall
@Elizabeth Mayall Yes? How can I help you today?
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: I am Elizabeth Catherine Mayall
Hi Elizabeth, we have replied to your e-mail.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Unviewable video in "Arabic linguistics for Brainies"
Hi Iris, thanks for reporting that in. We have contacted the course staff and asked them to update the video. We'll let you know when the issue is resolved. Thanks! :)
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- 1
- Fixed and Solved Issues
- Reported - view
Re: Unable to retrieve data from API
Hi Bayron, we're currently looking into this. We'll get back to you shortly!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- 1
- Fixed and Solved Issues
- Reported - view
Re: missing videos "Typing for Everyone"
P.s. Unfortunately, there is no certificate for this course.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- 1
- Fixed and Solved Issues
- Reported - view
Re: missing videos "Typing for Everyone"
@Iris Soliman Hi Iris, the empty widgets have been removed, so feel free to continue with the course. If you find any other issues, please let us know about them. Thanks!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- 1
- Fixed and Solved Issues
- Reported - view
Re: Incorrect progress report
@Ori Golan Hi Ori, I understand how frustrating this for you, however, we're not able to see from our end which part is the missing part of 13/14. But you can! :…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Quiz
Hi Alanna, unfortunatelly I am unable to replicate the issue. The questions load on my end. The reason for this might be a slow internet connection on your end.…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Unable to progress with Google Classrooms assessment task
Hi MF, your answers are correct, but they are also case-sensitive. Please try cog instead of Cog, etc.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Finishing the course doesn't work
Hi Christina, On this page https://www.openlearning.com/courses/childinmind-self-paced-online-course/self_study_materials/# please make sure you let the videos play all the way to the end,…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: How do I create a quiz?
@Tan Poh Ee Hi Tan, while you can set up your page to be only accessible from a certain point in time, we currently don't have a feature that would limit the time the students are taking the test.…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Quiz Widgets
- Reported - view
Re: How do I create a quiz?
@Tan Poh Ee Hi Tan, you could use the text widget and insert an image there, then continue with the quiz widget. So the order for multile such questions would be:…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- 1
- Quiz Widgets
- Reported - view
Re: CONTEMPORARY GLOBAL & LEGAL ISSUES - Missing parts
Hi Iris, the issue has been fixed. Thank you!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- 1
- Fixed and Solved Issues
- Reported - view
Re: Cannot finished the course due to page not load
Hi there, can you please post the link to the page? Also, have you tried on a different device, e.g. a computer?
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Ask the Community
- Reported - view
Re: Can't finish "Malay as a Foreign Language"
Hi Iris, thank you for reporting this in. The issue has been fixed, and you have now reached 100%. Congrats!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- 1
- Ask the Community
- Reported - view
Re: delete account
@Rounak Agarwal Hi Rounak, please send us a message with your request to support@openlearning.com. Thanks!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Ask the Community
- Reported - view
Re: Portal
@Alicea Dale Hi Alicea, you are currently on OpenLearning, and I am afraid I can only help you with pet sitter course related questions. Regarding the pet-sitting platform,…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Ask the Community
- Reported - view
Re: Course setup missing
@Travis McHenry Hi Travis! The issue was that Megan was enrolled in the course as a student, not as a course admin. This could also be one of the reasons why you can't see it.…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Ask the Community
- Reported - view
Re: Portal
Hi Alicea, I see that your course progress is now 100%. Congrats on completing the course! If there's anything else you need help with, please let us know.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Ask the Community
- Reported - view
Re: Mindful Emotion Coaching - Content isn't loading
@Jennifer Lynch Hi Jennifer, thank you for the screenshot. Super helpful! If you look closely at your browser's address bar, you will see that something is blocking some of OpenLearning's…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Settings to check before launching a Public: Paid course
@Adam Parris Hi Adam, we have replied to your email! :)
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Going Live
- Reported - view
Re: DOGS and Dairy products.
Hi kristine, this is general support, so we can help you with technical issues and stuff. For pet sitting questions it would be best to contact Mad Paws directly.…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Ask the Community
- Reported - view

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Welcome to the OpenLearning Help Community!

OpenLearning Help Community

Alenka Prezelj

Re: Unable to retrieve data from API

Re: I am Elizabeth Catherine Mayall

Re: I am Elizabeth Catherine Mayall

Re: I am Elizabeth Catherine Mayall

Re: I am Elizabeth Catherine Mayall

Re: Unviewable video in "Arabic linguistics for Brainies"

Re: Unable to retrieve data from API

Re: missing videos "Typing for Everyone"

Re: missing videos "Typing for Everyone"

Re: Incorrect progress report

Re: Quiz

Re: Unable to progress with Google Classrooms assessment task

Re: Finishing the course doesn't work

Re: How do I create a quiz?

Re: How do I create a quiz?

Re: CONTEMPORARY GLOBAL & LEGAL ISSUES - Missing parts

Re: Cannot finished the course due to page not load

Re: Can't finish "Malay as a Foreign Language"

Re: delete account

Re: Portal

Re: Course setup missing

Re: Portal

Re: Mindful Emotion Coaching - Content isn't loading

Re: Settings to check before launching a Public: Paid course

Re: DOGS and Dairy products.

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