Alenka Prezelj's Profile - OpenLearning Help Community

Latest Posts

Re: Ask
@Antonella Catasti Hi Antonella, this is general support, so we can help you with technical issues and stuff. For pet sitting questions it would be best to contact Mad Paws directly.…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Ask the Community
- Reported - view
Re: Hi I’m trying to complete the quiz I have finished it but won’t let me progress further
Hi Jackie, it seems you have missed one question, or perhaps just missed pressing one of the Check buttons. Can you go back and check that, please?
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Ask the Community
- Reported - view
Re: pages fail load
@KHOO YENG YEE Oh ok, I understand now. :-) The problem is that you haven't submitted your saving tips yet. Could you try to submit them again? Make sure you hit Next and Post.…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- 1
- Fixed and Solved Issues
- Reported - view
Re: pages fail load
@KHOO YENG YEE Hi there, I'm not able to replicate the issue, the page loads fine on my end. It could be an issue with your internet connection. Can you tell me which device and browser you are…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Ask
Hi Antonella, this is OpenLearning, an online course platform. Are you interested in taking any online courses?
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Ask the Community
- Reported - view
Re: Missing contents and students
@Sophea Seng Thank you!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: pages fail load
Hi Nor Hamizah, can you please post the link to the course page you're referring to? Thank you.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Missing contents and students
Hi Anealka, thank you for reporting this in. I can see your content in the first two modules: Introduction and Properties of the Human Language. Can you confirm that you have more content?…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Mutiple Choice Questions not loading
@Kaycia Kose Andrews Yes, that is right.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Free certificate
Hi Shamini, are you referring to Internet of things course? Your current progress is about 95%. Please note that there is no certificate for this course.…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Unable to complete Positive Behaviour Management Strategies
Hi Blake, we apologize for missing your post. I see that the issue has since been resolved and you completed the course. Congratulations! If you have any further issues,…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: 'Can't reach this page'
Hi Priscilla, can you please post the link to the page?
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Achieve Success with Emotional Intelligence
Hi Priscilla, we apologise for the extremely late reply. There is a technical issue with the surveys/ quizzes across the platform that is currently being looked at.…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: How can I get the certification?
@Nino Jaron Hi Nino, how can we help?
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Ask the Community
- Reported - view
Re: Regarding certificate
Hi Amrita, we have replied to your e-mail.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Ask the Community
- Reported - view
Re: Learner-based Pedagogy: Provide Options to Select ALL or ONLY CERTAIN Modules or Pages to be Completed
Hi Aksara! Thank you for your feedback. Currently, what you can do as a course creator is make certain modules, pages or just parts of pages (=widgets) optional by disabling progress tracking for…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- 1
- Suggest a Feature
- Reported - view
Re: Unable to complete 'Working Memory'
Hi Sophie, I see you have completed the course and your progress is now 94%. (perhaps it just needed a few moments to update) Congrats!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Share widget is missing.
Hi there! Could you please post the link to the page you're referring to? Thanks.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Course setup missing
Hi Megan, we have just replied to your e-mail! :)
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Ask the Community
- Reported - view
Re: Duration of a course
Hi Porcia! Are you referring to this course: https://www.openlearning.com/courses/outcome-based-education-and-academic-quality-assurance/HomePage/? if so, unfortunately, this course is offline.…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: 2. Best practices in Opportunities-I can not pass this step
Hi Luca, we have replied to your e-mail. Thank you! :)
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Having issues with sharing video files
@Timothy Ng Weng Yew Fantastic! :)
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Clinical antibiotic stewardship for south africa course: cannot access multiple choice quiz
@SAASP Done!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Clinical antibiotic stewardship for south africa course: cannot access multiple choice quiz
@SAASP Hi Marc, I have replied to your e-mail.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Having issues with sharing video files
Hi Timothy, could you please share the link to the page where you need the video to be, the size and format of the file, and we can investigate further. Thanks!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view

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Welcome to the OpenLearning Help Community!

OpenLearning Help Community

Alenka Prezelj

Re: Ask

Re: Hi I’m trying to complete the quiz I have finished it but won’t let me progress further

Re: pages fail load

Re: pages fail load

Re: Ask

Re: Missing contents and students

Re: pages fail load

Re: Missing contents and students

Re: Mutiple Choice Questions not loading

Re: Free certificate

Re: Unable to complete Positive Behaviour Management Strategies

Re: 'Can't reach this page'

Re: Achieve Success with Emotional Intelligence

Re: How can I get the certification?

Re: Regarding certificate

Re: Learner-based Pedagogy: Provide Options to Select ALL or ONLY CERTAIN Modules or Pages to be Completed

Re: Unable to complete 'Working Memory'

Re: Share widget is missing.

Re: Course setup missing

Re: Duration of a course

Re: 2. Best practices in Opportunities-I can not pass this step

Re: Having issues with sharing video files

Re: Clinical antibiotic stewardship for south africa course: cannot access multiple choice quiz

Re: Clinical antibiotic stewardship for south africa course: cannot access multiple choice quiz

Re: Having issues with sharing video files

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