Alenka Prezelj's Profile - OpenLearning Help Community

Latest Posts

Re: my completion rate dropped by itself?!
@ Alena Hi Alena, I'm not saying that you did not answer the first question. The screenshot was of me taking the course when testing the issue. Please go through the questions and see which one you…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: my completion rate dropped by itself?!
@ Alena Hi! It is possible that your progress would drop if the course admin added a new page, or a new activity on some page. I'll contact them and ask if they're aware that that's what happens.…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Adding a Checklist - timed out
@Martin Hi Martin, I'm not able to replicate your issue. Were you able to post the checklist?
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: my completion rate dropped by itself?!
Hi Alena, could you post the link to the quiz page so I can take a closer look? Thanks!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Random presentation of Multiple Choice widget answers
Hi Robert! The right answer doesn't need to be the first one. You can click on the radio button to mark the right one.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- 1
- Ask the Community
- Reported - view
Re: How do I set up automatic grading assessment? (quiz assessment)
@ Robert McIntosh Hi Robert! The right answer doesn't need to be the first one. You can click on the radio button to mark the right one.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- 1
- Assessment Reports
- Reported - view
Re: Can't get past requirement for UitM State Campus
@ Eve Creed Hi there! :) The course is open for anyone. I understand it is confusing that the campus window doesn't disappear when you click on NO (when being asked if you're a Malaysian student).…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: iPad uploads
@ Philip Hills Hi Philip, I'm going to send you the answer by e-mail.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: iPad uploads
@Philip Hills can you give me the name(s) of the student(s) who are unable to complete the page (and the link)?
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: iPad uploads
@ Philip Hills Not sure if you were aware of this, but you can set up a gallery for this task in the bottom of the page. I added it for you just to see what I mean.…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Copying components from one course to another
@Alenka Prezelj Apologies for the late reply. Unfortunately, it's not possible to move widgets.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Ask the Community
- Reported - view
Re: iPad uploads
@Philip Hills Thank you for testing. I'll have to discuss this with our dev team and see how we can help you. I'll be in touch as soon as possible.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: iPad uploads
@ Philip Hills No, no, I'm trying to figure out if it's a browser related issue or something else. It should work in both, the thing is that I'm not able to replicate the issue on a computer,…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Enquiry about Certificate
Hi @ Minakshi Sanadhya can you please share the link to the course?
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: iPad uploads
@Philip Hills Which browser? Could they try with Chrome?
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: iPad uploads
@ Philip Hills Thank you for the links. Are the students using the app or browser? If so, which one?
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: App isn't working
Hi Anna, apologies for the late reply. Do you still have the issue with the app?
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Adding a Checklist - timed out
Hi Martin, so sorry - the message got lost in the pile. Do you still have this issue?
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Communication
Hi Michelle, I'm not sure who Pru is, but you can unsubscribe from an individual page (see the screenshot below). You can also change your notification settings here: https://www.openlearning.…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: iPad uploads
Hi Philip, can you post the link to your course and the page where this problem occurs?
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Having Join In issues & Setting Specific Access Dates
@Dawn Reid No problem. Have you added him to the corresponding class?
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Having Join In issues & Setting Specific Access Dates
@Dawn Reid Hi! You mean the Join button on your website? No, you need to enter the e-addresses in the platform in Administer students > Students > Invite by e-mail.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Managing file submission by students
@M Zamrud Zainal Hi! Yes, that is possible by exporting the submissions. You can go to: Course setup > Exports Choose New export. For What do you want to export? choose Posts.…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Ask the Community
- Reported - view
Re: Having Join In issues & Setting Specific Access Dates
Hi Dawn, this issue has been fixed!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Having Join In issues & Setting Specific Access Dates
@ Dawn Reid Hi, as you can see I set up the starting dates for you. It's not possible to set up an ending date, however, when you want to finish the class,…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Fixed and Solved Issues
- Reported - view

1 67 68 69 70 71 72 73

Welcome to the OpenLearning Help Community!

OpenLearning Help Community

Alenka Prezelj

Re: my completion rate dropped by itself?!

Re: my completion rate dropped by itself?!

Re: Adding a Checklist - timed out

Re: my completion rate dropped by itself?!

Re: Random presentation of Multiple Choice widget answers

Re: How do I set up automatic grading assessment? (quiz assessment)

Re: Can't get past requirement for UitM State Campus

Re: iPad uploads

Re: iPad uploads

Re: iPad uploads

Re: Copying components from one course to another

Re: iPad uploads

Re: iPad uploads

Re: Enquiry about Certificate

Re: iPad uploads

Re: iPad uploads

Re: App isn't working

Re: Adding a Checklist - timed out

Re: Communication

Re: iPad uploads

Re: Having Join In issues & Setting Specific Access Dates

Re: Having Join In issues & Setting Specific Access Dates

Re: Managing file submission by students

Re: Having Join In issues & Setting Specific Access Dates

Re: Having Join In issues & Setting Specific Access Dates

Home

Tags