Alenka Prezelj's Profile - OpenLearning Help Community

Latest Posts

Re: How do I join a course on OpenLearning?
@ Wajid Abbasi Hi! You can get the activation code from the course staff. You can contact them by posting a comment or sending them a private message from their profile page.…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- 1
- Choosing Courses
- Reported - view
Re: Issue with activities saving
Hi Julie! Can you provide a link to the page?
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Linking Issues
Hi there! The issue has been fixed. Please let us know if you have any further issues.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Copying components from one course to another
@Lenni Morkel-Kingsbury Hi Lenni! I'm not sure if it's possible to move widgets from one page to another, but I'm sure we can find a workaround for you.…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Ask the Community
- Reported - view
Re: Copying components from one course to another
Hi Lenni! Yes, it is possible to copy pages. Here are the instructions on how to do that. Is this what you had in mind?
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Ask the Community
- Reported - view
Re: Incorrect completion bar
@ Ammar Hafiffi Bin Mohamad Isa Hi! Could you please go back to the page and let the video play again? Make sure it plays til the very end, and let us know if that solved the issue?
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Navigation menu disappears in some courses
@Omnaya Omar Yes, I think so.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- 1
- Fixed and Solved Issues
- Reported - view
Re: Can't find the marking panel
Hi Fiona, marking panel is not used in OL 2.0. anymore. Are you referring to an old or new style course?
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: How do I assess learners?
@Joseph Odera Hi there! The issue has been fixed! :)
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Assessing Students
- Reported - view
Re: Administer Student Tab is not visible
Hi all, the issue has been fixed!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Ask the Community
- Reported - view
Re: Course of Office Administration 1
@JEQEEN LIAW YEE LING Hi there! There was an error in the quiz which I fixed. Could you go back and re-do it? It should work well now. Thanks! :)
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- 1
- Fixed and Solved Issues
- Reported - view
Re: Administer Student Tab is not visible
Hi Sujata, we have replied to your e-mail.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Ask the Community
- Reported - view
Navigation menu disappears in some courses

The menu items on the side bar seem to change every time I refresh: https://www.openlearning.com/courses/twice https://www.openlearning.com/courses/fbd101 See comments thread BUFF-2433
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- updated 6 yrs ago
- 3replies
- 141
- 1
- Fixed and Solved Issues
- Fixed
- Fixed
Re: Printing Posts or Course Info
Hi there! You can print out via your browser. In Chrome, you click on the three dots that are on top right and choose Print.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Ask the Community
- Reported - view
Re: iFrame issue
Hi, I had a chat with our team and they also recommend you try another format. The main reason is that Flash won't work on mobile devices and it's more or less being phased out.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- 1
- Ask the Community
- Reported - view
Re: iFrame issue
Hi there! I don't think OpenLearning platform supports Flash anymore. Let me check with our team to be sure and get back to you. Are you able to convert to another format?
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Ask the Community
- Reported - view
Re: Embedding an H5P widget
Hi Julie! You can use the H5P widget, but you don't need to insert the code, just the URL ( https://h5p.org/node/168378 . ) as iFrame source. Let me know if that works for you!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Ask the Community
- Reported - view
Re: automated email
Hey @ Natalie ! Unfortunately, we don't have a feature that would e-mail the students when they complete a lesson, however, you could create a badge to be given to them for that!…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Ask the Community
- Reported - view
Re: Posts aren't appearing in forums.
Hi Helen! I can see your post on Learned Helplessness, it's just not on top, a little lower down the page. I think the other one is done too (I'm not 100% sure which page you're referring to) To…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: downloading death images
Hi @ Rosemarie Hughes ! Can you post the link to the page where you are trying to upload the image? Also, what happens when you try? Is there an error message that appears on the screen?
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Report an Issue
- Reported - view
Re: not getting the completion certificate
Hi Susan, our team has replied to your e-mails regarding this issue.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Can't start a new course
@John O'Halloran Hi, I'm so sorry, all courses at learn.com.au are closed. Perhaps you can find something at our other site: http://www.openlearning.com/courses
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Ask the Community
- Reported - view
Re: Can't start a new course
@ John O'Halloran Hi! Unfortunately, that course is currently unavailable. I hope you can find something else that you might enjoy!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Ask the Community
- Reported - view
Re: Can't start a new course
@John O'Halloran Can you post the link to the course, and we can help you get in touch with the facilitators?
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Ask the Community
- Reported - view
Re: Global Settings
Hi Dawn, if I understand correctly, you would like to set up your course to start at a certain date, and all your content would be available on that date, right? You can do that! :…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Suggest a Feature
- Reported - view

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Welcome to the OpenLearning Help Community!

OpenLearning Help Community

Alenka Prezelj

Re: How do I join a course on OpenLearning?

Re: Issue with activities saving

Re: Linking Issues

Re: Copying components from one course to another

Re: Copying components from one course to another

Re: Incorrect completion bar

Re: Navigation menu disappears in some courses

Re: Can't find the marking panel

Re: How do I assess learners?

Re: Administer Student Tab is not visible

Re: Course of Office Administration 1

Re: Administer Student Tab is not visible

Navigation menu disappears in some courses

Re: Printing Posts or Course Info

Re: iFrame issue

Re: iFrame issue

Re: Embedding an H5P widget

Re: automated email

Re: Posts aren't appearing in forums.

Re: downloading death images

Re: not getting the completion certificate

Re: Can't start a new course

Re: Can't start a new course

Re: Can't start a new course

Re: Global Settings

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