Alenka Prezelj's Profile - OpenLearning Help Community

Latest Posts

Re: Audio
Hi Tony! I checked the course you're in, and it seems the videos don't have any sound. For more information it might be best to contact the course facilitator (OpenLearning is just the platform).…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Ask the Community
- Reported - view
Re: Incorrect completion bar
@ Susan Couch Hi, our team has replied to your e-mails.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Unable to delete annoucements
Hi Dawn! I tested deleting an announcement in your course, and I did get the same error as you did (I'll report this as a bug), however, after clicking OK and refreshing the page the announcement is…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Can't start a new course
Hi @ John O'Halloran ! Sounds like the course you're trying to join is invite-only course, meaning you need to have an invitation in order to be able to join.…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Ask the Community
- Reported - view
Re: Embedded iFrame widget progress
@Brooke 🐤🐥🐤🐥🐤🐥🐤🐥🐤🐥🐤🐥🐤🐥🐤🐥🐤🐥🐤🐥!!!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Incorrect completion bar
Hi Rosemarie, I see that your progress is now 100%! :) Let us know if you have any further questions.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Many questions
Hi there! 1) Though course content is the same in all classes, the students can see other students that are in the same class only. Same with their posts,…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Ask the Community
- Reported - view
Re: Joining a unit issue
@Jasmine Tanner Hi! Unfortunately, all learn.com.au courses are currently offline which is why you can't join them.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Dying2Learn - Intro Activity MOOC question
Hi Elizabeth, can you please post a link to the page you're referring to?
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Ask the Community
- Reported - view
Re: i cant open some file.can you guys help me?
Hi there, which file? Can you post the link to the page?
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Joining a unit issue
Hi Jasmine, which course are you trying to join? A link would be very helpful.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- 1
- Fixed and Solved Issues
- Reported - view
Re: missing content in module 1
Hi there, your progress is now 100% and the certificate has been issued to you.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: getting started
@Sylvia Winton Hi! You're currently not enrolled in any courses. Which one are you interested in?
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Creating a tracking module or component
@ Reid Ready Training Hi! That's certainly doable, it just depends on how do you want to collect the information. Would you like to collect the information individually (from each student…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Ask the Community
- Reported - view
Re: Can't start my course
Hi Belinda! Here is the course: https://www.openlearning.com/courses/complete-transcriptions-for-beginners Your username is your e-address and if you need to reset your password,…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Creating a tracking module or component
Hi Dr Reid! I'm not exactly sure what you mean by item, but OL platform tracks everything the students do in the course. Usually, courses consist of several modules (=units) with several pages in…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Ask the Community
- Reported - view
Tagging a person in Course Feed

Tagging other people on the platform is an awesome feature that makes facilitation so much easier and more effective. However, it seems that it is not possible to tag people directly in Course Feed.…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- 84
- 1
- Suggest a Feature
Re: cannot access for a certificate of completion
Hi Maya, there was a small error on the page which is now fixed. You have completed the course. Congrats!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Wrong answers
Hi Vicki! Thanks for reporting this. We have found the question you're referring to, and we're going to contact the course facilitators.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: 3. Understanding course pages
@ Bronwyn Cron You can remove them from the original module by clicking on X in the top right corner.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Guide: Content & Activities
- Reported - view
Re: 3. Understanding course pages
@ Bronwyn Cron Hi! Just start typing the name of the page in the Add a page box of the module you want the page to move to, and in a few moments, the page name(s) will appear and you'll be able to…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Guide: Content & Activities
- Reported - view
Re: Linking Issues
Hi there! Thank you for reporting this. We see what the issue is and we're taking a closer look to fix it. We'll be in touch shortly.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Certificate
Hi Gulraiz! Please check your inbox, we have replied to your e-mail regarding this issue.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- 1
- Fixed and Solved Issues
- Reported - view
Re: Controlling progression
Hi Skylar, your course is set up as self-paced. This means that the students are able to do module 2 only after they complete module 1, etc. They can still do pages within the module in whichever…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Fixed and Solved Issues
- Reported - view
Group space doesn't appear on a page

A student is unable to access the small group activity at the bottom. Link to the page
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- 75
- 1
- Fixed and Solved Issues
- Solved
- Solved

1 67 68 69 70 71 72 73

Welcome to the OpenLearning Help Community!

OpenLearning Help Community

Alenka Prezelj

Re: Audio

Re: Incorrect completion bar

Re: Unable to delete annoucements

Re: Can't start a new course

Re: Embedded iFrame widget progress

Re: Incorrect completion bar

Re: Many questions

Re: Joining a unit issue

Re: Dying2Learn - Intro Activity MOOC question

Re: i cant open some file.can you guys help me?

Re: Joining a unit issue

Re: missing content in module 1

Re: getting started

Re: Creating a tracking module or component

Re: Can't start my course

Re: Creating a tracking module or component

Tagging a person in Course Feed

Re: cannot access for a certificate of completion

Re: Wrong answers

Re: 3. Understanding course pages

Re: 3. Understanding course pages

Re: Linking Issues

Re: Certificate

Re: Controlling progression

Group space doesn't appear on a page

Home

Tags