Omnaya Omar's Profile - OpenLearning Help Community

Latest Posts

Re: Cannot complete the course!
@GOH WEI JIAN MSTA Hi there! We've contacted the course administrator in order to have the issue resolved. Once the video has been replaced and we hear back from them, we'll be sure to update :)
- Customer Success Team
- Omnaya_Omar
- 6 yrs ago
- 1
- Fixed and Solved Issues
- Reported - view
Re: All answers is wrong...
Hi there! Thanks for getting in touch. There is a correct answer to this question. Would you mind trying again? If you still cannot figure it out on your own, please email us at support@openlearning.…
- Customer Success Team
- Omnaya_Omar
- 6 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Course incomplete
Hi Chloe! Thanks for getting in touch. It seems there are a couple of slight tracking errors in the course that need to be taken care of by your course creator.…
- Customer Success Team
- Omnaya_Omar
- 6 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: did not get certificate after finished all tasks
Hi there! Thanks for getting in touch. The course "Pembangunan Mapan dalam Islam" does not offer a certificate of completion through OpenLearning. Some courses offer a certificate outside of OL,…
- Customer Success Team
- Omnaya_Omar
- 6 yrs ago
- Ask the Community
- Reported - view
Re: Can't complete my course
Hi there! Thanks for getting in touch. In order to gain full completion on that page, please do the following: 1) Read and view all media on the page from the top all the way to the bottom 2) Post…
- Customer Success Team
- Omnaya_Omar
- 6 yrs ago
- 1
- Fixed and Solved Issues
- Reported - view
Re: Can't move onto the next question
Hi Kimberly! Please do the following to ensure 100% completion of this page: 1) Read all info all the way to the bottom 2) Watch the video all the way to the very end 3) Answer the question inside…
- Customer Success Team
- Omnaya_Omar
- 6 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Darren M Taitapanui
Hi Darren, Thanks for getting in touch! OpenLearning provides the learning platform for organisations and individuals to teach their courses. If you have any platform or technical issues,…
- Customer Success Team
- Omnaya_Omar
- 6 yrs ago
- Ask the Community
- Reported - view
Re: I cannot finish my course due to 1 topic show incomplete
Hi there! For this page, please make sure you read through to the very bottom and post your answers in each of the 3 Share Widgets in order to get full credit.
- Customer Success Team
- Omnaya_Omar
- 6 yrs ago
- Ask the Community
- Reported - view
Re: Rescue Techniques Activities
Hi Francesca! Could you please provide a link to the page you're referring to? I'd be happy to help!
- Customer Success Team
- Omnaya_Omar
- 6 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: I have successfully completed the course … What is the way to get the certificate printed and signed
Hi there! Could you please provide a link to the course you're referring to? I'll be happy to help you out.
- Customer Success Team
- Omnaya_Omar
- 6 yrs ago
- Ask the Community
- Reported - view
Re: (Probably?) Technical issue in "Wastewater Technology"
@Iris Soliman Thanks for double-checking Iris! It looks like there may be a tracking error on this page. I've contacted your course admin and they should correct the problem soon.…
- Customer Success Team
- Omnaya_Omar
- 6 yrs ago
- 1
- Fixed and Solved Issues
- Reported - view
Re: (Probably?) Technical issue in "Wastewater Technology"
@Iris Soliman Hi Iris, could you please double-check that you have done the following: 1) Read all the way down to the bottom of the page. 2) Read all the way to the bottom of each file on the page…
- Customer Success Team
- Omnaya_Omar
- 6 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: CONTEMPORARY GLOBAL & LEGAL ISSUES - Missing parts
@Iris Soliman Hi Iris! We're happy to help. This page should be fixed now as well.
- Customer Success Team
- Omnaya_Omar
- 6 yrs ago
- 1
- Fixed and Solved Issues
- Reported - view
Re: CONTEMPORARY GLOBAL & LEGAL ISSUES - Missing parts
@Iris Soliman Thank you for the screenshot Iris. The issue should be resolved now :)
- Customer Success Team
- Omnaya_Omar
- 6 yrs ago
- 1
- Fixed and Solved Issues
- Reported - view
Re: Are OpenLearning courses free?
@Sharmila Salleh Huden Thank you for the link. It seems this course is currently offline. You can contact the course admin by sending them a message on their profile page here to see if they have any…
- Customer Success Team
- Omnaya_Omar
- 6 yrs ago
- Choosing Courses
- Reported - view
Re: Are OpenLearning courses free?
@Sharmila Salleh Huden Hi there! Could you please provide a link to the course? I'd be happy to look into the issue for you.
- Customer Success Team
- Omnaya_Omar
- 6 yrs ago
- Choosing Courses
- Reported - view
Re: Fill in the Blank Activity
Hi there! Could you please provide a link to the page you're referring to?
- Customer Success Team
- Omnaya_Omar
- 6 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Mindful Emotion Coaching - Content isn't loading
Hi there! Could you please provide a link to the course? Also, could you describe what it's like when the problem occurs on your desktop and perhaps include a screenshot?
- Customer Success Team
- Omnaya_Omar
- 6 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Paid twice for Water Safety Course But Failed
Hi there! That sounds like a very frustrating experience. Could you please email us at support@openlearning.com and include a description of the problem along with the screenshot of your payments?…
- Customer Success Team
- Omnaya_Omar
- 6 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: PDF preview unavailable
Hi Rozinah! Could you try changing the file name so that it has no symbols (only letters) and then uploading it again? This might solve the problem.
- Customer Success Team
- Omnaya_Omar
- 6 yrs ago
- Ask the Community
- Reported - view
Re: page failed to load
Hi there! Could you please provide a link to the page? I'll gladly take a look for you.
- Customer Success Team
- Omnaya_Omar
- 6 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Learner-based Pedagogy: Provide Options to Select ALL or ONLY CERTAIN Modules or Pages to be Completed
@Aksara Dot Com Hi Aksara! You can customize whether or not a widget or page counts towards progress. As long as you turn progress tracking off, the widget will not affect a student's course progress…
- Customer Success Team
- Omnaya_Omar
- 6 yrs ago
- Suggest a Feature
- Reported - view
Re: Most of our 'test' links are not working
Hi there! This is most likely due to the automatic conversion of your course form OpenLearning version 1 to version 2. You should have received a few reminder emails regarding this upcoming…
- Customer Success Team
- Omnaya_Omar
- 6 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: How can I get the certification?
@Mahmoud Abdelhamid Mohamed Thank you for that! It doesn't seem this course offers a certificate of completion. You can see which courses offer a certificate on their landing page before joining.
- Customer Success Team
- Omnaya_Omar
- 6 yrs ago
- Ask the Community
- Reported - view
Re: Mutiple Choice Questions not loading
Hi there! Could you please provide a link to the page you're referring to?
- Customer Success Team
- Omnaya_Omar
- 6 yrs ago
- Fixed and Solved Issues
- Reported - view

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Welcome to the OpenLearning Help Community!

OpenLearning Help Community

Omnaya Omar

Re: Cannot complete the course!

Re: All answers is wrong...

Re: Course incomplete

Re: did not get certificate after finished all tasks

Re: Can't complete my course

Re: Can't move onto the next question

Re: Darren M Taitapanui

Re: I cannot finish my course due to 1 topic show incomplete

Re: Rescue Techniques Activities

Re: I have successfully completed the course … What is the way to get the certificate printed and signed

Re: (Probably?) Technical issue in "Wastewater Technology"

Re: (Probably?) Technical issue in "Wastewater Technology"

Re: CONTEMPORARY GLOBAL & LEGAL ISSUES - Missing parts

Re: CONTEMPORARY GLOBAL & LEGAL ISSUES - Missing parts

Re: Are OpenLearning courses free?

Re: Are OpenLearning courses free?

Re: Fill in the Blank Activity

Re: Mindful Emotion Coaching - Content isn't loading

Re: Paid twice for Water Safety Course But Failed

Re: PDF preview unavailable

Re: page failed to load

Re: Learner-based Pedagogy: Provide Options to Select ALL or ONLY CERTAIN Modules or Pages to be Completed

Re: Most of our 'test' links are not working

Re: How can I get the certification?

Re: Mutiple Choice Questions not loading

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