Omnaya Omar's Profile - OpenLearning Help Community

Latest Posts

Re: How can I get the certification?
Hi there! Could you please provide a link to the course you're referring to?
- Customer Success Team
- Omnaya_Omar
- 5 yrs ago
- Ask the Community
- Reported - view
Re: Unable to join the Malay as a Foreign Language course
@ Sally Smith Hi Sally! It seems there is a way to join the course after all. After selecting your answer for question 1, type "n/a" into the box asking for the name of your university.…
- Customer Success Team
- Omnaya_Omar
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Unable to join the Malay as a Foreign Language course
@Sally Smith Thank you so much for the link, Sally! I have checked the course requirements and it seems it is only available to students who attend a Malaysian University.
- Customer Success Team
- Omnaya_Omar
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Unable to join the Malay as a Foreign Language course
Hi Sally! Thanks for getting in touch. Could you please provide a link to the course?
- Customer Success Team
- Omnaya_Omar
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Can't upload my five fingers
Hi there, Thanks for getting in touch! Could you please post the link to the page you're having trouble with? I'd be happy to take a look for you.
- Customer Success Team
- Omnaya_Omar
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Course completion
@ Amy Smolarek Thank you for trying Amy! Could you please email us at support@openlearning.com ? I can provide you with some other options from there :)
- Customer Success Team
- Omnaya_Omar
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Course completion
Thanks for getting in touch, Amy! I've checked the page and it seems to be working correctly. Could you perhaps try completing it again on a different web browser?…
- Customer Success Team
- Omnaya_Omar
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: STUCK ON QUESTION( SEKIRANYA GAGAL MEMBAYAR...)
Hi there! Could you please provide a link to the page you're referring to?
- Customer Success Team
- Omnaya_Omar
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: No email
Hi there! There is a slight issue with emails at the moment. Our team is diligently working on resolving it as soon as possible :) In the meantime, please email us at support@openlearning.…
- Customer Success Team
- Omnaya_Omar
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Private course - random student
Hi there! Thanks for getting in touch. Lim Sim Yee is part of our OpenLearning team. Sometimes team members will appear in courses because they were testing or resolving an issue.…
- Customer Success Team
- Omnaya_Omar
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: When i apload the file then i click to next . It will not share in the publick post. How to solve this problem?
Hi Hussein! We have replied to you via email :)
- Customer Success Team
- Omnaya_Omar
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: quiz widgets not working on iphone
Hi Ansari! Could you provide a link to the quiz page and further details as to what kind of problem the student is experiencing?
- Customer Success Team
- Omnaya_Omar
- 5 yrs ago
- Ask the Community
- Reported - view
Re: I can't access my courses
Hi there! We'd be happy to assist with this issue. Could you please email us at support@openlearning.com ?
- Customer Success Team
- Omnaya_Omar
- 5 yrs ago
- Ask the Community
- Reported - view
Re: I cannot access into my course Competency2019
Hello Khai! You seem to already be enrolled in this course so you should not need to enter any code. Did you make sure you are signed into your correct OpenLearning account before attempting to…
- Customer Success Team
- Omnaya_Omar
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: 1. How do I create a course?
@ Service Pledge Team Hi there! Could you please email support@openlearning.com from the email associated with your educator account? We will look into the issue for you.
- Customer Success Team
- Omnaya_Omar
- 5 yrs ago
- Guide: OpenLearning Basics
- Reported - view
Re: Open learning down?
Hi Meg. OpenLearning should be working normally again. Thank you for your patience!
- Customer Success Team
- Omnaya_Omar
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Short Answer Exercise, evaluation based on interaction?
@ Ali Schuler Thank you Ali! Hm, it seems that your best option for this specific question would be to replace the Short Answer widget with a Post Text widget.…
- Customer Success Team
- Omnaya_Omar
- 5 yrs ago
- Ask the Community
- Reported - view
Re: Short Answer Exercise, evaluation based on interaction?
@ Ali Schuler That link takes me to your course setup > contents page. Could you let me know which page in your course you set up the widget with no response criteria?
- Customer Success Team
- Omnaya_Omar
- 5 yrs ago
- Ask the Community
- Reported - view
Re: Short Answer Exercise, evaluation based on interaction?
@ Ali Schuler Hi Ali, could you please link me to the page where you've placed this widget? I'll take a look at the settings and help you out :)
- Customer Success Team
- Omnaya_Omar
- 5 yrs ago
- Ask the Community
- Reported - view
Re: Matching Widget on Mobile Version
Hi Ali. Unfortunately, the matching widget is not compatible with mobile. I would suggest either: 1) Adding a note near the matching widget letting students know to complete this section on a…
- Customer Success Team
- Omnaya_Omar
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Short Answer Exercise, evaluation based on interaction?
Hi Ali! There's no way to set a minimum word limit on the short answer widget. You can decide which keywords will automatically mark the answer as correct by going to "setup" in the widget and…
- Customer Success Team
- Omnaya_Omar
- 5 yrs ago
- Ask the Community
- Reported - view
Re: Reset Progress or % Course Completed
Hi Jean! There isn't a way to reset progress. If you'd like, you can create an alternate account in order to start from scratch.
- Customer Success Team
- Omnaya_Omar
- 5 yrs ago
- Ask the Community
- Reported - view
Re: Why does it still show "incomplete" after I've finished all activities on the page?
@ Anizah Md Ali Hi there! Have you tried getting in touch with your course admins? You can learn how to do that here…
- Customer Success Team
- Omnaya_Omar
- 5 yrs ago
- 1
- Common Issues
- Reported - view
Re: Assignments that require submission of a picture
@ Lizz Bohl Thank you Lizz! It looks like this is a version 1 course, which is no longer supported on our platform. If you are taking this course through a school or company,…
- Customer Success Team
- Omnaya_Omar
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Assignments that require submission of a picture
Hi there! Can you please share a link to the page or course where this issue occurs?
- Customer Success Team
- Omnaya_Omar
- 5 yrs ago
- Fixed and Solved Issues
- Reported - view

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Welcome to the OpenLearning Help Community!

OpenLearning Help Community

Omnaya Omar

Re: How can I get the certification?

Re: Unable to join the Malay as a Foreign Language course

Re: Unable to join the Malay as a Foreign Language course

Re: Unable to join the Malay as a Foreign Language course

Re: Can't upload my five fingers

Re: Course completion

Re: Course completion

Re: STUCK ON QUESTION( SEKIRANYA GAGAL MEMBAYAR...)

Re: No email

Re: Private course - random student

Re: When i apload the file then i click to next . It will not share in the publick post. How to solve this problem?

Re: quiz widgets not working on iphone

Re: I can't access my courses

Re: I cannot access into my course Competency2019

Re: 1. How do I create a course?

Re: Open learning down?

Re: Short Answer Exercise, evaluation based on interaction?

Re: Short Answer Exercise, evaluation based on interaction?

Re: Short Answer Exercise, evaluation based on interaction?

Re: Matching Widget on Mobile Version

Re: Short Answer Exercise, evaluation based on interaction?

Re: Reset Progress or % Course Completed

Re: Why does it still show "incomplete" after I've finished all activities on the page?

Re: Assignments that require submission of a picture

Re: Assignments that require submission of a picture

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