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Omnaya Omar
Customer Success
Omnaya_Omar
Customer Success Team
New York, USA
Joined
Thu Apr 12 12:22:12 UTC 2018
731
posts
333
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36
followers
Latest Posts
Re: Organizing Lessons
Hi there, I'm afraid I don't quite understand the problem. I see that the lessons are out of order. Is dragging them back into order not working? If you don't mind clarifying things for me a bit,…
Omnaya Omar
Customer Success
Customer Success Team
Omnaya_Omar
6 yrs ago
Ask the Community
Reported - view
Re: cant access another module
Hi Lea! Could you please link me to the course you're having trouble with? I'll do my best to help you out :)
Omnaya Omar
Customer Success
Customer Success Team
Omnaya_Omar
6 yrs ago
Fixed and Solved Issues
Reported - view
Re: Unable to access the content of my lecture notes and exercises.
@ UPPP SPD Thank you so much for all of your input. I'm going to look further into this issue and get back to you as soon as I find an answer. I really appreciate your patience!
Omnaya Omar
Customer Success
Customer Success Team
Omnaya_Omar
6 yrs ago
Fixed and Solved Issues
Reported - view
Re: Unable to access the content of my lecture notes and exercises.
@ Noratika latif Thank you very much! I can't seem to replicate your issue. The page is working fine on my end. Could you try using a different web browser and let me know if that works?
Omnaya Omar
Customer Success
Customer Success Team
Omnaya_Omar
6 yrs ago
Fixed and Solved Issues
Reported - view
Re: Unable to access the content of my lecture notes and exercises.
@ UPPP SPD Thank you! That is definitely not happening on my end. Could you try accessing your course on a different web browser and let me know if that works?
Omnaya Omar
Customer Success
Customer Success Team
Omnaya_Omar
6 yrs ago
Fixed and Solved Issues
Reported - view
Re: Unable to access the content of my lecture notes and exercises.
@ Noratika latif Hi there Noratika! Can you please link me to the page that is causing you trouble? Could you also include a screenshot of what the problem looks like for you?…
Omnaya Omar
Customer Success
Customer Success Team
Omnaya_Omar
6 yrs ago
Fixed and Solved Issues
Reported - view
Re: Unable to access the content of my lecture notes and exercises.
@UPPP SPD Hmm I'm not running into any problems. Could you perhaps take a screenshot of what it looks like for you?
Omnaya Omar
Customer Success
Customer Success Team
Omnaya_Omar
6 yrs ago
Fixed and Solved Issues
Reported - view
Re: Unable to access the content of my lecture notes and exercises.
@ UPPP SPD Hi there! I just checked one of your courses and it seems to be working perfectly on my end. Could you link me to one that you've seen the problem occur on?…
Omnaya Omar
Customer Success
Customer Success Team
Omnaya_Omar
6 yrs ago
Fixed and Solved Issues
Reported - view
Re: Unable to access the content of my lecture notes and exercises.
@ Mashal Ramzi Thanks so much for the link! It looks like only students who have joined project based groups can access those pages. Joining a group should solve your problem.
Omnaya Omar
Customer Success
Customer Success Team
Omnaya_Omar
6 yrs ago
Fixed and Solved Issues
Reported - view
Re: Unable to access the content of my lecture notes and exercises.
@ Mashal Ramzi Thank you for clarifying! Can you please provide me with a link to the course? I'll try my best to help you out.
Omnaya Omar
Customer Success
Customer Success Team
Omnaya_Omar
6 yrs ago
Fixed and Solved Issues
Reported - view
Re: Unable to access the content of my lecture notes and exercises.
Hi there Mashal! I'm having a bit of trouble understanding your problem. Is there a specific page not loading? Or are the pages working but not the comments?
Omnaya Omar
Customer Success
Customer Success Team
Omnaya_Omar
6 yrs ago
Fixed and Solved Issues
Reported - view
Re: Module created under content suddenly not appear or "hang"
Hi there Bedah! Can you provide a link to the course you're having trouble with? I'll do my best to help you out!
Omnaya Omar
Customer Success
Customer Success Team
Omnaya_Omar
6 yrs ago
Fixed and Solved Issues
Reported - view
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