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Omnaya Omar
Customer Success
Omnaya_Omar
Customer Success Team
New York, USA
Joined
Thu Apr 12 12:22:12 UTC 2018
731
posts
336
likes received
36
followers
Latest Posts
Re: Module 2 &3
@I'esha Renae Miller Hi I'esha, after taking another look, it seems this course was made unavailable to students because of a recent platform update. If you were referred to this course by a…
Omnaya Omar
Customer Success
Customer Success Team
Omnaya_Omar
5 yrs ago
Fixed and Solved Issues
Reported - view
Re: Module 2 &3
@ I'esha Renae Miller Hi I'esha! Thank you for the info. I've checked the course and everything seems to be tracking correctly. May I ask which web browser are you using?…
Omnaya Omar
Customer Success
Customer Success Team
Omnaya_Omar
5 yrs ago
Fixed and Solved Issues
Reported - view
Re: Technopreneurship UMK
Hi there! This course has been turned offline due to recent platform changes. If you were directed to this course via a university or program, it would be best to contact them directly for…
Omnaya Omar
Customer Success
Customer Success Team
Omnaya_Omar
5 yrs ago
Fixed and Solved Issues
Reported - view
Re: Introduction to Graphic Design
Hi there! This course has been turned offline due to recent platform changes. If you were directed to this course via a university or program, it would be best to contact them directly for…
Omnaya Omar
Customer Success
Customer Success Team
Omnaya_Omar
5 yrs ago
Fixed and Solved Issues
Reported - view
Re: Can't get the certificate
Hi Alvaro! Could you please provide a link to the course?
Omnaya Omar
Customer Success
Customer Success Team
Omnaya_Omar
5 yrs ago
Fixed and Solved Issues
Reported - view
Re: Unable to access South African Antibiotic stewardship Programme Online course
Hi there! This course has been turned offline due to recent platform changes. If you were directed to this course via a university or program, it would be best to contact them directly for…
Omnaya Omar
Customer Success
Customer Success Team
Omnaya_Omar
5 yrs ago
Fixed and Solved Issues
Reported - view
Re: Clinical Antibiotic stewardship programme is unavailable
Hi there! This course has been turned offline due to recent platform changes. If you were directed to this course via a university or program, it would be best to contact them for information on how…
Omnaya Omar
Customer Success
Customer Success Team
Omnaya_Omar
5 yrs ago
Fixed and Solved Issues
Reported - view
Re: CNA Emergency nursing exam prep course
Hi there! This course is no longer available due to some recent changes to our site. Were you directed to this course by someone else from a university or program? If so,…
Omnaya Omar
Customer Success
Customer Success Team
Omnaya_Omar
5 yrs ago
Fixed and Solved Issues
Reported - view
Re: enrollment information
@ Fatin amirah Hi there! You can re-submit your answers here: https://www.openlearning.com/cohorts/studentInfo/?course=courses/lmcw2022-untuk-fsk I would recommend contacting your course admin and…
Omnaya Omar
Customer Success
Customer Success Team
Omnaya_Omar
5 yrs ago
Ask the Community
Reported - view
Re: unable to pass due to page broken
Hi Melissa! Could you please provide a link to the course?
Omnaya Omar
Customer Success
Customer Success Team
Omnaya_Omar
5 yrs ago
Fixed and Solved Issues
Reported - view
Re: Marking Panel?
@ Natalie Garnett Hi Natalie! Thank you for the link. Your course is a Version 1 course, which is no longer supported by OpenLearning. To have access to all of OL's features,…
Omnaya Omar
Customer Success
Customer Success Team
Omnaya_Omar
5 yrs ago
Ask the Community
Reported - view
Re: Mobile App
@Vidhvan Nayer Can you please email us at support@openlearning.com and include a screenshot of the problem?
Omnaya Omar
Customer Success
Customer Success Team
Omnaya_Omar
5 yrs ago
Fixed and Solved Issues
Reported - view
Re: Mobile App
@ Vidhvan Hi there! It sounds like you might be making a slight typo when logging in on your phone. If you are trying to log in with your email account,…
Omnaya Omar
Customer Success
Customer Success Team
Omnaya_Omar
5 yrs ago
Fixed and Solved Issues
Reported - view
Re: Police check
Thanks for getting in touch! OpenLearning provides the learning platform for organisations and individuals to teach their courses. If you have any platform or technical issues, you can always ask us!…
Omnaya Omar
Customer Success
Customer Success Team
Omnaya_Omar
5 yrs ago
Ask the Community
Reported - view
Re: Wrong Answer
Hi Arun! It seems there was a spelling error in the setup for that question. I have fixed the setup and your answer should be correct now.
Omnaya Omar
Customer Success
Customer Success Team
Omnaya_Omar
5 yrs ago
Fixed and Solved Issues
Reported - view
Re: Delete My Account
@Qistina Safiah Hi Qistina! Glad to hear it. Let us know if there's anything else we can help you with :)
Omnaya Omar
Customer Success
Customer Success Team
Omnaya_Omar
5 yrs ago
Ask the Community
Reported - view
Re: Video error
Hi there! Could you please provide a link to the page the video is on? We'll be happy to help.
Omnaya Omar
Customer Success
Customer Success Team
Omnaya_Omar
5 yrs ago
Fixed and Solved Issues
Reported - view
Re: Crossword Problem
Hi there! Could you please email us at support@openlearning.com and include: 1) A link to the page 2) A screenshot of your answers We will be happy to help you out!
Omnaya Omar
Customer Success
Customer Success Team
Omnaya_Omar
5 yrs ago
Ask the Community
Reported - view
Re: Video can't be access
Hi Chuah! I've replied to your query via email :) The issue has been solved
Omnaya Omar
Customer Success
Customer Success Team
Omnaya_Omar
5 yrs ago
Fixed and Solved Issues
Reported - view
Re: Can't enrolled course.
Hi there! Could you please provide a link to the course you're referring to? I'll be happy to help you out!
Omnaya Omar
Customer Success
Customer Success Team
Omnaya_Omar
5 yrs ago
Fixed and Solved Issues
Reported - view
Re: not update my current progress
Hi Muhammad! Could you please provide some more details regarding your issue and include a link to the course? I'll be happy to help you out.
Omnaya Omar
Customer Success
Customer Success Team
Omnaya_Omar
5 yrs ago
Fixed and Solved Issues
Reported - view
Re: Module 3 Safe Workers and Environments
Hi Michael! Here are a few things you can check to make sure you've received all the progress you can on this page: 1) Select at least one answer to each question in the survey and click "submit" 2)…
Omnaya Omar
Customer Success
Customer Success Team
Omnaya_Omar
5 yrs ago
Fixed and Solved Issues
Reported - view
Re: How do I obtain the access code for a specific course?
@Simon Smith Hi Simon! You can send a message to Chieng Shea Lee or Mohd Shahril Nizam by clicking on "Send a message" on the top right of their profile page.
Omnaya Omar
Customer Success
Customer Success Team
Omnaya_Omar
5 yrs ago
1
Choosing Courses
Reported - view
Re: Locking certain modules
Hi Nathan! Perhaps changing your course type to "scheduled" might help. Here is an article on scheduling course content:…
Omnaya Omar
Customer Success
Customer Success Team
Omnaya_Omar
5 yrs ago
1
Ask the Community
Reported - view
Re: I'm already create an account but it can't log in while using computer and shown invalid email and password
Hi Phang! Please email us at support@openlearning.com and we can help you access your account.
Omnaya Omar
Customer Success
Customer Success Team
Omnaya_Omar
5 yrs ago
Fixed and Solved Issues
Reported - view
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