Omnaya Omar's Profile - OpenLearning Help Community

Latest Posts

Re: Students posts not appearing
@Nurul afina yusoh Hi Nurul, thanks for getting in touch! Could you please email us at support@openlearning.com and include a link to the page you're referring to?…
- Customer Success Team
- Omnaya_Omar
- 3 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Mensaje de suscripción impide el acceso a cursos
Hi Pedro! It looks like you were added as a facilitator in the course "Ser Consejero Eficaz". This is why you were receiving a pop-up asking you to subscribe.…
- Customer Success Team
- Omnaya_Omar
- 3 yrs ago
- 1
- Report an Issue
- Reported - view
Re: Can't access course.
Hi again Jared! The system is up and running. It may be a bit slow as things settle but you should be able to access all of your course pages now :)
- Customer Success Team
- Omnaya_Omar
- 3 yrs ago
- Report an Issue
- Reported - view
Re: Can't access course.
Hi Jared! Our system is currently experiencing a load issue. Not to worry though, as our development team is hard at work resolving the issue at this very moment.…
- Customer Success Team
- Omnaya_Omar
- 3 yrs ago
- Report an Issue
- Reported - view
Re: Forgot OGSP old number
Hi Freddie! We have responded to your email.
- Customer Success Team
- Omnaya_Omar
- 3 yrs ago
- Report an Issue
- Reported - view
Re: How do I cancel my subscription/plan?
@Jen Stroud Hi Jen. Please email us a brief explanation of your issue as well as a screenshot of what happens when you try to cancel your subscription.…
- Customer Success Team
- Omnaya_Omar
- 3 yrs ago
- Billing & Plans
- Reported - view
Re: Hold and drag
Hi Virginia, Thanks for getting in touch! We're aware there is currently a slight technical issue with the quizzes when accessed on mobile. Fortunately, there is a workaround!…
- Customer Success Team
- Omnaya_Omar
- 3 yrs ago
- Ask the Community
- Reported - view
Re: Certificate
@Roman Before signing up for a course, you can check the Landing Page to see if the course offers a certificate of completion: Some courses might offer a certificate outside of OpenLearning.…
- Customer Success Team
- Omnaya_Omar
- 3 yrs ago
- Ask the Community
- Reported - view
Re: Course Completion Issue
@Roman Hi Roman. Sorry I do not understand and google translate wasn't very helpful. Could you please try to explain in English? I'd be happy to assist you.
- Customer Success Team
- Omnaya_Omar
- 3 yrs ago
- Report an Issue
- Reported - view
Re: dengue quiz
Hi there, could you please provide a screenshot of the issue or error? Id be happy to assist you.
- Customer Success Team
- Omnaya_Omar
- 3 yrs ago
- Ask the Community
- Reported - view
Re: Course Completion Issue
@Roman Hi Roman. Unfortunately this course does not offer a certificate via OpenLearning.
- Customer Success Team
- Omnaya_Omar
- 3 yrs ago
- Report an Issue
- Reported - view
Re: Certificate
@Roman Hi Roman. Which course are you referring to?
- Customer Success Team
- Omnaya_Omar
- 3 yrs ago
- Ask the Community
- Reported - view
Re: Autisme course
Hi there! Can you please provide a link to the page where the problem occurs? I'd be happy to assist you.
- Customer Success Team
- Omnaya_Omar
- 3 yrs ago
- Report an Issue
- Reported - view
Re: Can't Access MAIA COVID Course
Hi there, Thanks for getting in touch! This course is over it's enrolment limit, hence the error. This means that the Course administrator has reached their plan limit for the maximum number of…
- Customer Success Team
- Omnaya_Omar
- 3 yrs ago
- Report an Issue
- Reported - view
Re: Need permission
Hi there! Could you please provide a link to the course you're referring to? I'd be happy to take a look at the issue.
- Customer Success Team
- Omnaya_Omar
- 3 yrs ago
- 1
- Report an Issue
- Reported - view
Re: COVID safe sport coaches & officials certification
@Amy Cora Hi Amy! We would recommend getting in touch with the ACC directly through the Contact form on their homepage: https://australiancoachingcouncil.com/
- Customer Success Team
- Omnaya_Omar
- 3 yrs ago
- Report an Issue
- Reported - view
Re: Hello may I know why my open learning is slow and I cannot see the test or video
Hi there! The platform seems to be working well on my end right now. Could you try accessing it on a different browser? If that doesn't work, could you try a different device?…
- Customer Success Team
- Omnaya_Omar
- 3 yrs ago
- Report an Issue
- Reported - view
Re: Certificate
Hi there, Thanks for getting in touch! It seems this course does not offer a certificate through OpenLearning. Before signing up for a course, you can check the Landing Page to see if the course…
- Customer Success Team
- Omnaya_Omar
- 3 yrs ago
- Ask the Community
- Reported - view
Re: Certificat pentru cursul Dezvoltarea literației timpurii
@Esther Oluyide Hi Esther, I can't remove your name alone however I can delete these comments and the responses you are tagged in. Is that alright?
- Customer Success Team
- Omnaya_Omar
- 3 yrs ago
- Report an Issue
- Reported - view
Re: Certificat pentru cursul Dezvoltarea literației timpurii
Hi Maria! I have sent both of your certificates to your email. ¡Hola Maria! He enviado sus dos certificados a su correo electrónico.
- Customer Success Team
- Omnaya_Omar
- 3 yrs ago
- Report an Issue
- Reported - view
Re: Cerificate is not generated
@Corina Coliță Thank you for that info! It seems your certification status is "pending". This means that your course admin must manually administer your certificate.…
- Customer Success Team
- Omnaya_Omar
- 3 yrs ago
- 1
- Report an Issue
- Reported - view
Re: Cerificate is not generated
@Corina Coliță Hi there! Is your issue regarding the same page posted by the user above? If so, we are still waiting to hear back from the course admin and will update you when we do.…
- Customer Success Team
- Omnaya_Omar
- 3 yrs ago
- Report an Issue
- Reported - view
Re: Cannot get the certificate
Hi there! Thanks for getting in touch. We have contacted the course admin on your behalf. We will let you know as soon as we hear back from them. Likewise, if the issue is corrected,…
- Customer Success Team
- Omnaya_Omar
- 3 yrs ago
- Ask the Community
- Reported - view
Re: I can't upload my task (word, pdf)
Hi there! Could you please provide the name of the course and the page where the issue is occurring? I'd be happy to look into it for you.
- Customer Success Team
- Omnaya_Omar
- 3 yrs ago
- Report an Issue
- Reported - view
Re: Video Playback Error
Hello! This issue has been fixed by the course creator. Please let us know if you need any further assistance.
- Customer Success Team
- Omnaya_Omar
- 4 yrs ago
- Report an Issue
- Reported - view

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Welcome to the OpenLearning Help Community!

OpenLearning Help Community

Omnaya Omar

Re: Students posts not appearing

Re: Mensaje de suscripción impide el acceso a cursos

Re: Can't access course.

Re: Can't access course.

Re: Forgot OGSP old number

Re: How do I cancel my subscription/plan?

Re: Hold and drag

Re: Certificate

Re: Course Completion Issue

Re: dengue quiz

Re: Course Completion Issue

Re: Certificate

Re: Autisme course

Re: Can't Access MAIA COVID Course

Re: Need permission

Re: COVID safe sport coaches & officials certification

Re: Hello may I know why my open learning is slow and I cannot see the test or video

Re: Certificate

Re: Certificat pentru cursul Dezvoltarea literației timpurii

Re: Certificat pentru cursul Dezvoltarea literației timpurii

Re: Cerificate is not generated

Re: Cerificate is not generated

Re: Cannot get the certificate

Re: I can't upload my task (word, pdf)

Re: Video Playback Error

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