Omnaya Omar's Profile - OpenLearning Help Community

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Re: Video
Hi Bradley! Thanks for getting in touch. Could you please provide a link to the page you're referring to? I'd be happy to look into the issue.
- Customer Success Team
- Omnaya_Omar
- 3 yrs ago
- Ask the Community
- Reported - view
Re: Regarding the error of certificate
Hi Puah! Thanks for your patience. The issue has now been resolved. I have sent you an email with your new certificate. Please let me know if you need any further assistance with this issue :)
- Customer Success Team
- Omnaya_Omar
- 3 yrs ago
- Report an Issue
- Reported - view
Re: Modul oral health
@Nor Zaimah binti Md Amin Hi there! Thanks for getting in touch! This page does not seem to have any technical issues. As long as you do the following, you should be able to complete the page:…
- Customer Success Team
- Omnaya_Omar
- 3 yrs ago
- Ask the Community
- Reported - view
Re: Regarding the error of certificate
Hi Puah, Thank you for reporting this in! We've contacted the course staff and asked them to amend the issus. As soon as we hear back from them, we will update you.…
- Customer Success Team
- Omnaya_Omar
- 3 yrs ago
- Report an Issue
- Reported - view
Re: List of learners - increase number of names on the page
Hi Phil, Thanks for getting in touch! Although you can't expand how many students appear on the list in Administer Learners > Learners, you can export the entire class list and view it all in a csv…
- Customer Success Team
- Omnaya_Omar
- 3 yrs ago
- Ask the Community
- Reported - view
Re: please help me..video cannot be played.
Hi Nur! Could you please provide a link to the course you're referring to? I'd be happy to take a look at the issue.
- Customer Success Team
- Omnaya_Omar
- 3 yrs ago
- Report an Issue
- Reported - view
Re: Section 12 - Videos
Hi Stella! Could you please provide a link to the course you're referring to? I'd be happy to assist you.
- Customer Success Team
- Omnaya_Omar
- 3 yrs ago
- Report an Issue
- Reported - view
Re: Can I get a certificate for doing a course?
@Tuculia Florica Buna Tuculia! Se pare că ai reușit să obții certificatul. Felicitări! Vă rugăm să ne informați dacă mai aveți nevoie de ajutor.
- Customer Success Team
- Omnaya_Omar
- 3 yrs ago
- Choosing Courses
- Reported - view
Re: Can I get a certificate for doing a course?
@Rabiah A Razak Hi Rabiah! Could you please email us at support@openlearning.com with a short description of your issue and a link to the course you completed?…
- Customer Success Team
- Omnaya_Omar
- 3 yrs ago
- 1
- Choosing Courses
- Reported - view
Re: Audio files
@Hannah Rio Kindbom Hi Hannah! I'm stepping in on Alenka's behalf. Thank you so much for providing a link! We were able to replicate your issue and have forwarded the info to our development team.…
- Customer Success Team
- Omnaya_Omar
- 3 yrs ago
- Report an Issue
- Reported - view
Re: Connecting a quiz page to a report - searching pages
Thanks for getting in touch, Dale! It may be best to make some slight changes to the titles of those pages. That way, it will be easier to tell right away which page is the correct one instead of…
- Customer Success Team
- Omnaya_Omar
- 3 yrs ago
- Ask the Community
- Reported - view
Re: CANNOT COMPLETE QUIZ
Hi Nurfirzana, Thanks for getting in touch! OpenLearning provides the learning platform for organisations and individuals to teach their courses. If you have any platform or technical issues,…
- Customer Success Team
- Omnaya_Omar
- 3 yrs ago
- Report an Issue
- Reported - view
Re: Mindful Emotion Coaching
Hi Marie! It seems you were able to complete the course. Congratulations! Please let us know if there is anything else we can help you with.
- Customer Success Team
- Omnaya_Omar
- 3 yrs ago
- Report an Issue
- Reported - view
Re: Ayuda!! Aplicación Movil No Responde
@Dra Carmen Ranalli Morrison Hi Carmen! Could you please let me know what the student's email address is so I can double check that they are enrolled in the course?…
- Customer Success Team
- Omnaya_Omar
- 3 yrs ago
- Report an Issue
- Reported - view
Re: Quiz
Hi @Adeni Anak Hayen, Thanks for getting in touch! OpenLearning provides the learning platform for organisations and individuals to teach their courses.…
- Customer Success Team
- Omnaya_Omar
- 3 yrs ago
- Ask the Community
- Reported - view
Re: Change user name (not display name)
Hi Jenny! Unfortunately it is not possible to change your username/URL. The only way to create a new username would be to create a new account with that username.
- Customer Success Team
- Omnaya_Omar
- 3 yrs ago
- Report an Issue
- Reported - view
Re: Modul oral health
Hello! It looks like your course staff have now resolved the tracking issue on that page and you should be able to complete it. Please let us know if the issue persists.
- Customer Success Team
- Omnaya_Omar
- 3 yrs ago
- Ask the Community
- Reported - view
Re: Modul oral health
Hi there! It seems there was an issue with the tracking on that course page. We have contacted the course administrator and will update you once the issue has been resolved.…
- Customer Success Team
- Omnaya_Omar
- 3 yrs ago
- Ask the Community
- Reported - view
Re: Topic 2
Hi there! Thanks for getting in touch. We are aware of this issue and the course administrator is currently working on resolving the problem. We'll be sure to update you once it's fixed :)
- Customer Success Team
- Omnaya_Omar
- 3 yrs ago
- Report an Issue
- Reported - view
Re: How to change - collect card place
Hi Amyreet! Thanks for getting in touch. I'm not sure what you're referring to in regards to "collect card place". Could you please provide a screenshot and some more details regarding the issue?…
- Customer Success Team
- Omnaya_Omar
- 3 yrs ago
- Ask the Community
- Reported - view
Re: Blank Page / Unable To Login
Hi Nurin! Thanks for getting in touch. Could you please try the following? Access the page using a different browser (our website works best on Google Chrome but trying any other browser may help as…
- Customer Success Team
- Omnaya_Omar
- 3 yrs ago
- Report an Issue
- Reported - view
Re: Page error
Hi there! Could you please try the following? Access the page using a different web browser. Access the page in "Desktop Mode" on your mobile browser. Access the page using an incognito window.…
- Customer Success Team
- Omnaya_Omar
- 3 yrs ago
- Report an Issue
- Reported - view
Re: Page error
Hi there! Could you please try the following? Access the page using a different web browser. Access the page using an incognito window. Access the page on a different device.…
- Customer Success Team
- Omnaya_Omar
- 3 yrs ago
- Report an Issue
- Reported - view
Re: Page error
Hi there! Could you please provide the link to this page? I'd be happy to look into the issue for you.
- Customer Success Team
- Omnaya_Omar
- 3 yrs ago
- Report an Issue
- Reported - view
Re: Pls what is the meaning of this : error authentification failed. Session has expired. This is what I see, when I try to login.. pls help me
Hi there! Could you please try the following? Log in on a different web browser. Log in using an incognito window. Log in on a different device. Please let us know if the issue continues.
- Customer Success Team
- Omnaya_Omar
- 3 yrs ago
- Report an Issue
- Reported - view

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Welcome to the OpenLearning Help Community!

OpenLearning Help Community

Omnaya Omar

Re: Video

Re: Regarding the error of certificate

Re: Modul oral health

Re: Regarding the error of certificate

Re: List of learners - increase number of names on the page

Re: please help me..video cannot be played.

Re: Section 12 - Videos

Re: Can I get a certificate for doing a course?

Re: Can I get a certificate for doing a course?

Re: Audio files

Re: Connecting a quiz page to a report - searching pages

Re: CANNOT COMPLETE QUIZ

Re: Mindful Emotion Coaching

Re: Ayuda!! Aplicación Movil No Responde

Re: Quiz

Re: Change user name (not display name)

Re: Modul oral health

Re: Modul oral health

Re: Topic 2

Re: How to change - collect card place

Re: Blank Page / Unable To Login

Re: Page error

Re: Page error

Re: Page error

Re: Pls what is the meaning of this : error authentification failed. Session has expired. This is what I see, when I try to login.. pls help me

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