Omnaya Omar's Profile - OpenLearning Help Community

Latest Posts

Re: I have completed Week 2 Checklist but it isn't updated in my Home Page
Hi Robert! Thanks for getting in touch. This issue seems to be fixed now. Please make sure you visit the last page of week 2 again and that you receive a tick at the top of that page.…
- Customer Success Team
- Omnaya_Omar
- 4 yrs ago
- Report an Issue
- Reported - view
Re: Unable to complete course
Hi Lauren! Thanks for getting in touch. All content links seem to currently be working in that course. To complete this course, please try the following: On this page please:…
- Customer Success Team
- Omnaya_Omar
- 4 yrs ago
- Report an Issue
- Reported - view
Re: How to get certificate after 100% course completion?
Hi there, Thanks for getting in touch! It seems this course does not offer a certificate through OpenLearning. Before signing up for a course, you can check the Landing Page to see if the course…
- Customer Success Team
- Omnaya_Omar
- 4 yrs ago
- Report an Issue
- Reported - view
Re: Empty parts in "Wastewater Technology"
@Iris Soliman Hi Iris! Unfortunately, we have contacted the course admin many times and even tried alternate methods and still couldn't get a response back from them or their company.…
- Customer Success Team
- Omnaya_Omar
- 4 yrs ago
- 1
- Fixed and Solved Issues
- Reported - view
Re: log in issue
@Siu Yan Xavier Tam Thank you for that info. I can't seem to replicate it on my end. Could you possibly take a screen recording of this for us? I can pass it on to our development team so that they…
- Customer Success Team
- Omnaya_Omar
- 4 yrs ago
- Report an Issue
- Reported - view
Re: Can't move to next module
Hi again Mark. I have now responded to your email :)
- Customer Success Team
- Omnaya_Omar
- 4 yrs ago
- Report an Issue
- Reported - view
Re: Can't move to next module
Hi Mark! Thanks for getting in touch. Could you please provide the URL of the course you're referring to? I'd be happy to help.
- Customer Success Team
- Omnaya_Omar
- 4 yrs ago
- Report an Issue
- Reported - view
Re: Rumahku
@AMANUDDIN ANUAR BIN MUHAMMAD Thanks for getting in touch! It looks like the course is closed for access since 30th June 2020 so you will not be able to access it any longer.…
- Customer Success Team
- Omnaya_Omar
- 4 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: log in issue
Hi there! Has this issue continued to occur? Or were you successfully able to stay signed in the next time you attempted it?
- Customer Success Team
- Omnaya_Omar
- 4 yrs ago
- Report an Issue
- Reported - view
Re: Japanese Language certificate
Hi Paulo! I have replied to your comment in another post :)
- Customer Success Team
- Omnaya_Omar
- 4 yrs ago
- Ask the Community
- Reported - view
Re: Do they provide certificate for Japanese course.
@PAULO S VILLAMAR Another note: Please make sure to verify your email address with OpenLearning as I see it is currently unverified. If your email is not verified,…
- Customer Success Team
- Omnaya_Omar
- 4 yrs ago
- Ask the Community
- Reported - view
Re: Do they provide certificate for Japanese course.
@PAULO S VILLAMAR Hi Paulo! It seems this course does not offer a certificate through OpenLearning. Before signing up for a course, you can check the Landing Page to see if the course offers a…
- Customer Success Team
- Omnaya_Omar
- 4 yrs ago
- Ask the Community
- Reported - view
Re: Course Feed
@fazni susila Hi there! I've replied to your other post :)
- Customer Success Team
- Omnaya_Omar
- 4 yrs ago
- Suggest a Feature
- Reported - view
Re: need suggestions and examples for course feed section
Hi there! The course feed section is simply where any posts made throughout the entire course will appear. It's use is to see what the latest posts in the course are without having to go looking…
- Customer Success Team
- Omnaya_Omar
- 4 yrs ago
- Ask the Community
- Reported - view
Re: Have completed a module but it says I haven't
Hi Emma! Thanks for getting in touch. For that page, please make sure you have: 1) Read through all of the course material from top to bottom 2) Clicked on the "Click to Reveal" in the "Where to…
- Customer Success Team
- Omnaya_Omar
- 4 yrs ago
- Report an Issue
- Reported - view
Re: I could‘t seen the chapter9and chapter 10.
Hi there! It seems there is no content added on those pages yet. Please contact your course administrator regarding this issue. You can do so by leaving a comment on the page,…
- Customer Success Team
- Omnaya_Omar
- 4 yrs ago
- Report an Issue
- Reported - view
Re: Omnaya - IPC course error message
Hi Jenn. This ended up on our support forum which is not like our other private chat system. Could you please message me there from your Microsoft tablet? Thank you :)
- Customer Success Team
- Omnaya_Omar
- 4 yrs ago
- Report an Issue
- Reported - view
Re: Not able to download the certificate of the course completed.
@Fatima Mukri Thank you for the screenshot! I have emailed your certificate to you. If you have any more questions, please respond to the email and I'll be happy to help.
- Customer Success Team
- Omnaya_Omar
- 4 yrs ago
- Report an Issue
- Reported - view
Re: Not able to download the certificate of the course completed.
Hi Fatima! Could you explain what happens when you try to download the certificate? If you can provide a screenshot that would be very helpful as well.
- Customer Success Team
- Omnaya_Omar
- 4 yrs ago
- 1
- Report an Issue
- Reported - view
Re: Editing content
@Rudy Pilotto Could you provide a link to the page where the issue occurs? I'd be happy to take a look for you.
- Customer Success Team
- Omnaya_Omar
- 4 yrs ago
- Report an Issue
- Reported - view
Re: Cetificate
@Ganga Kumari Karandana We have responded to the email you sent :)
- Customer Success Team
- Omnaya_Omar
- 4 yrs ago
- Ask the Community
- Reported - view
Re: Empty parts in "Wastewater Technology"
@Iris Soliman Hi Iris! Unfortunately no one has replied yet. I will escalate the issue to see what can be done.
- Customer Success Team
- Omnaya_Omar
- 4 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Editing content
Hi there! Could you please try the following? Try accessing the page on a different browser Try accessing the page on a different device Try accessing the page in an incognito tab Please let me know…
- Customer Success Team
- Omnaya_Omar
- 4 yrs ago
- Report an Issue
- Reported - view
Re: unable to download certificate
Hi there! Could you please email your query to us at support@openlearning.com ? We'd be happy to help you from there.
- Customer Success Team
- Omnaya_Omar
- 4 yrs ago
- Ask the Community
- Reported - view
Re: Cetificate
Hi there! Could you please email your query to us at support@openlearning.com ? We'd be happy to help you from there :)
- Customer Success Team
- Omnaya_Omar
- 4 yrs ago
- Ask the Community
- Reported - view

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Welcome to the OpenLearning Help Community!

OpenLearning Help Community

Omnaya Omar

Re: I have completed Week 2 Checklist but it isn't updated in my Home Page

Re: Unable to complete course

Re: How to get certificate after 100% course completion?

Re: Empty parts in "Wastewater Technology"

Re: log in issue

Re: Can't move to next module

Re: Can't move to next module

Re: Rumahku

Re: log in issue

Re: Japanese Language certificate

Re: Do they provide certificate for Japanese course.

Re: Do they provide certificate for Japanese course.

Re: Course Feed

Re: need suggestions and examples for course feed section

Re: Have completed a module but it says I haven't

Re: I could‘t seen the chapter9and chapter 10.

Re: Omnaya - IPC course error message

Re: Not able to download the certificate of the course completed.

Re: Not able to download the certificate of the course completed.

Re: Editing content

Re: Cetificate

Re: Empty parts in "Wastewater Technology"

Re: Editing content

Re: unable to download certificate

Re: Cetificate

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