Omnaya Omar's Profile - OpenLearning Help Community

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Re: Is there a way for an instructor to see the "reasons" they entered for giving a badge?
Hello! The badge system is not yet completely up to date after the many changes we have made to improve our platform for our users. Therefore the feature for viewing the badge reason info hasn't…
- Customer Success Team
- Omnaya_Omar
- 4 yrs ago
- Ask the Community
- Reported - view
Re: Empty parts in "Wastewater Technology"
@Iris Soliman Thank you for letting us know Iris! We haven't heard back from the course admins yet. However, we have sent them an update email with the info you have just shared.…
- Customer Success Team
- Omnaya_Omar
- 4 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Empty parts in "Wastewater Technology"
@Iris Soliman Thanks for letting us know Iris! We have contacted your course administrators for you. Once they reply and the issue is resolved, we will let you know.
- Customer Success Team
- Omnaya_Omar
- 4 yrs ago
- 1
- Fixed and Solved Issues
- Reported - view
Re: Empty parts in "Wastewater Technology"
Thanks for getting in touch! OpenLearning provides the learning platform for organisations and individuals to teach their courses. If you have any platform or technical issues, you can always ask us!…
- Customer Success Team
- Omnaya_Omar
- 4 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Wrong name on certificate
Hi there! Could you please send your query to us at support@openlearning.com ? We'd be happy to help you gain a new certificate with the proper name. Make sure to let us know which course you're…
- Customer Success Team
- Omnaya_Omar
- 4 yrs ago
- Ask the Community
- Reported - view
Re: Learning to Lead
Hi Ruth! Thanks for getting in touch. Could you please email your issue to us at support@openlearning.com ? Please also include a link to the page where the issue occurs.…
- Customer Success Team
- Omnaya_Omar
- 4 yrs ago
- Report an Issue
- Reported - view
Re: Progress struck
@Alexendra Thank you for the screenshot! It looks like one issue is a tracking issue on the page. We will contact your course admin and ask them to remove it.…
- Customer Success Team
- Omnaya_Omar
- 4 yrs ago
- 1
- Report an Issue
- Reported - view
Re: Progress struck
Hi there! Could you please provide a link to the course you're referring to? I'd be happy to help you out.
- Customer Success Team
- Omnaya_Omar
- 4 yrs ago
- Report an Issue
- Reported - view
Re: why there is no join now button to click to join the rumahku course?should do on computer only?
Hi there, Thanks for getting in touch! It looks like the course is closed for access (30th June 2020) so you will not be able to access it any longer. As this is run by AKPK,…
- Customer Success Team
- Omnaya_Omar
- 4 yrs ago
- Report an Issue
- Reported - view
Re: Internet of Things
Hi there! I've tested the pages and they seem to be working properly on my end. The videos all seem to be available as well. Could you perhaps check your internet connection to make sure it is…
- Customer Success Team
- Omnaya_Omar
- 4 yrs ago
- Report an Issue
- Reported - view
Re: for not getting course completion certificate
Hi there! Could you please email us at support@openlearning.com with your query? We'd be happy to help you with your certificate.
- Customer Success Team
- Omnaya_Omar
- 4 yrs ago
- Report an Issue
- Reported - view
Re: Module 1 will not show as complete
@Kristen Ford Here are some things you can try in order to make sure each page in your course is completed properly! Please click on the green progress bar at the top right of your course page in…
- Customer Success Team
- Omnaya_Omar
- 4 yrs ago
- Report an Issue
- Reported - view
Re: Module 1 will not show as complete
Hi Kristen! To complete Nurturing, Healing, Love please make sure you do the following: -Read the whole page -Watch the video all the way to the very end -Post your activity response in the widget…
- Customer Success Team
- Omnaya_Omar
- 4 yrs ago
- Report an Issue
- Reported - view
Re: having trouble to complete
Thanks for getting in touch! There seems to be a tracking error on that page. We have alerted your course administrator. Once they correct the issue, we'll be sure to update you :)
- Customer Success Team
- Omnaya_Omar
- 4 yrs ago
- Report an Issue
- Reported - view
Re: Certificate Issue
Hi Siddharth! Could you please email us your issue at support@openlearning.com ? We'd be happy to help you out!
- Customer Success Team
- Omnaya_Omar
- 4 yrs ago
- Report an Issue
- Reported - view
Re: Hemah Bicara Hemat Belanja
Hi there, It looks like the course is closed for access (30th June 2020) so you will not be able to access it any longer. As this is run by AKPK, I would suggest that you contact them directly…
- Customer Success Team
- Omnaya_Omar
- 4 yrs ago
- Report an Issue
- Reported - view
Re: Advanced feature: What are module sets? How do I create a module set?
@Ameeza Ahmad Hi there! We have replied to your chat message :)
- Customer Success Team
- Omnaya_Omar
- 4 yrs ago
- Modules
- Reported - view
Re: Cannot download certificate
Hi there! Could you please email us at support@openlearning.com ? We'd be happy to help you download your certificate.
- Customer Success Team
- Omnaya_Omar
- 4 yrs ago
- Report an Issue
- Reported - view
Re: Payment
Hi there! There is currently an issue with Molpay app. Our team is working diligently to fix it! For now, you can still use PayPal to make any payments on OpenLearning.
- Customer Success Team
- Omnaya_Omar
- 4 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Video not working - just a black box
Hi! Due to the large number of inquiries over the last few days, we are unable to respond to you in a timely manner here on our Help boards. If you continue to have issues you have posted about here,…
- Customer Success Team
- Omnaya_Omar
- 4 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: facing problem in completing the OL test
Hi Toong! Could you please send us your query to support@openlearning.com ? We'd be happy to help you there!
- Customer Success Team
- Omnaya_Omar
- 4 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Page or server problem
Hi there! Could you please try the following? Try accessing the page on a different browser Try accessing the page on a different device Try accessing the page in an incognito tab
- Customer Success Team
- Omnaya_Omar
- 4 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Instructor or admin not recognised as admin
@Wendy Rosen Hi! Due to a large number of inquiries over the last few days, we are unable to respond to you in a timely manner here on our Help boards.…
- Customer Success Team
- Omnaya_Omar
- 4 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: I issue an Certificate without Signature..It is of no use..
Hi Samrat! We've replied to your email :)
- Customer Success Team
- Omnaya_Omar
- 4 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Profile erased
Hi! Due to the large number of inquiries over the last few days, we are unable to respond to you in a timely manner here on our Help boards. If you continue to have issues you have posted about here,…
- Customer Success Team
- Omnaya_Omar
- 4 yrs ago
- Ask the Community
- Reported - view

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Welcome to the OpenLearning Help Community!

OpenLearning Help Community

Omnaya Omar

Re: Is there a way for an instructor to see the "reasons" they entered for giving a badge?

Re: Empty parts in "Wastewater Technology"

Re: Empty parts in "Wastewater Technology"

Re: Empty parts in "Wastewater Technology"

Re: Wrong name on certificate

Re: Learning to Lead

Re: Progress struck

Re: Progress struck

Re: why there is no join now button to click to join the rumahku course?should do on computer only?

Re: Internet of Things

Re: for not getting course completion certificate

Re: Module 1 will not show as complete

Re: Module 1 will not show as complete

Re: having trouble to complete

Re: Certificate Issue

Re: Hemah Bicara Hemat Belanja

Re: Advanced feature: What are module sets? How do I create a module set?

Re: Cannot download certificate

Re: Payment

Re: Video not working - just a black box

Re: facing problem in completing the OL test

Re: Page or server problem

Re: Instructor or admin not recognised as admin

Re: I issue an Certificate without Signature..It is of no use..

Re: Profile erased

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