Ronald Silvosa's Profile - OpenLearning Help Community

Latest Posts

Re: How to pay and fet certificate in high way Engineering
Hi @Alfred Musanga Fru Thanks for reaching out. You can apply for a certificate of completion with a fee. Please contact utm-mooc@utm.my on how to get this discount. Thank you.
- ronsilvosa
- 3 yrs ago
- Ask the Community
- Reported - view
Re: Credit Authors and Photographers
Hi @Chen Qian Good day. I hope you're doing well today. We actually have a Citation option that you can use under the Text widget > upload image button. Please see the screenshots below.…
- ronsilvosa
- 3 yrs ago
- 1
- Suggest a Feature
- Reported - view
Re: Sorting completion summary of widgets data
Hi @UTeM MOOC Good day. We apologize for the delayed response. If you selected to export for All pages, the data will be sorted in this sequence: by Page then by Quiz widgets which takes precedence…
- ronsilvosa
- 3 yrs ago
- 1
- Ask the Community
- Reported - view
Re: I cant open the open learning
Hi @Virliana Annida Rekkayushar thanks for reaching out. can you please access openlearing.com on a private window/incognito mode? If the issue persists, kindly email us at support@openlearning.…
- ronsilvosa
- 3 yrs ago
- Report an Issue
- Reported - view
Re: I can't upload my task (word, pdf)
Hi @DEA FARISKA ARDIANA , Please check your email. We responded to you via email so we can better assist you. Thank you.
- ronsilvosa
- 3 yrs ago
- Report an Issue
- Reported - view
Re: Attach mathematica files
Hi @Christiaan Mantz please email the file to us at support@openlearning.com so we can have a look. We look forward to your email. Thank you.
- ronsilvosa
- 3 yrs ago
- Ask the Community
- Reported - view
Re: Cerificate is not generated
Hi @ASHWINKUMAR ARUNKUMAR SINGH thanks for reaching out. As for this course page, you will need to complete another activity which you can find if you scroll-down a bit further on the page.…
- ronsilvosa
- 4 yrs ago
- Report an Issue
- Reported - view
Re: Please Help Me for fixing this bug
Hi @B SRI BINTANG W please send an email to support@openlearning.com along with a link to the course you are having issues with. We look forward to your email. Thank you.
- ronsilvosa
- 4 yrs ago
- Report an Issue
- Reported - view
Re: help me for fix this page
Hi @HAFIDHA PUTRI thanks for reaching out. Please email support@openlearning.com along with the course link, so we can investigate the issue further. I look forward to your email. Thank you.
- ronsilvosa
- 4 yrs ago
- Report an Issue
- Reported - view
Re: bug css
Hi @Iqbal Isnan Al-Fayed thanks for reaching out. I attempted to visit the same page you are on, and I am able to see it just fine. Can you log in to the website on a private/incognito window to see…
- ronsilvosa
- 4 yrs ago
- Report an Issue
- Reported - view
Re: Certificate
Hi @Mohd Yazid Bin Jamari Thanks for getting in touch! The course does not offer a certificate through OpenLearning. Before signing up for a course, you can check the Landing Page to see if the…
- ronsilvosa
- 4 yrs ago
- Report an Issue
- Reported - view
Re: Hi
Hi @Nurul Izaa, please reach out to vektorjkns@gmail.com, so they can assist you with the form. Thank you.
- ronsilvosa
- 4 yrs ago
- Report an Issue
- Reported - view
Re: Assessment niosh
Hi @Cheah chin hooi thanks for reaching out. Can you try to tap on the 3 dot icon at the top-right corner and tap on Desktop Site/View. This will allow you to view the course page in desktop view so…
- ronsilvosa
- 4 yrs ago
- Ask the Community
- Reported - view
Re: Downloading Certificate of Completion
Hi @Kimberly Burg thanks for reaching out. I checked your profile and tested the certificate of completion download link and it seems to be working now.…
- ronsilvosa
- 4 yrs ago
- Report an Issue
- Reported - view
Re: Completing a Course
@Liana McCurry Hi there, good day. I hope you're doing well. this is just to update you that the issue has been fixed. Please visit the course page again to confirm and let me know if you have any…
- ronsilvosa
- 4 yrs ago
- Report an Issue
- Reported - view
Re: Completing a Course
Hi @Liana McCurry thanks for reaching out. I was able to replicate the issue you are having, and so I have reached out to the course author. I will update you as soon as I hear back from the course…
- ronsilvosa
- 4 yrs ago
- Report an Issue
- Reported - view
Re: saya ovshirley85@gmail.com85@gmail.com juga hilang sijil AKPK, bagaimana cara nya saya boleh mendapatkan kembali sijil tersebut ya?
Hai, Terima kasih kerana menghubungi! Semua kursus AKPK telah ditutup untuk akses (sejak 30 Jun 2020) jadi anda tidak akan dapat mengaksesnya lagi. Oleh kerana ini dikendalikan oleh AKPK,…
- ronsilvosa
- 4 yrs ago
- Ask the Community
- Reported - view
Re: Student text posts don't show up with the activity
Hi Dra. Morrison, thanks for reaching out. this usually happens when the gallery widget is not setup correctly to show the posts from the intended posts widget.…
- ronsilvosa
- 4 yrs ago
- Report an Issue
- Reported - view
Re: Video cannot be play
Hi @Nurul Farhana Binti Zolkifli thanks for reaching out. I checked the course pages and I am able to see all of the videos in them. Are you able to try a different browser perhaps like Google…
- ronsilvosa
- 4 yrs ago
- Report an Issue
- Reported - view
Re: Can not move on
@Yuni Prihadi Utomo Hi, for us to assist you better, kindly send an email to support@openlearning.com along with a link to the course and the name of the class. Thank you for your patience.
- ronsilvosa
- 4 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Can't Download My Certificate
Hi @Stephen O'Donoghue we have successfully regenerated your certificate. Please go back and try to download it again. Thank you.
- ronsilvosa
- 4 yrs ago
- Report an Issue
- Reported - view
Re: I cant download my certificates after finishing my course
Hi @AKMAL RIFHAN BIN MOHAMMAD ROSLAN @Stephen O'Donoghue Kindly send an email to support@openlearning.com so we can assist you better. Thank you.
- ronsilvosa
- 4 yrs ago
- Report an Issue
- Reported - view
Re: Technical problem
Hi Owen, thanks for reaching out. We highly suggest that your image is in jpeg, png format. However, if they already are. can you send a copy of the image to support@openlearning.…
- ronsilvosa
- 4 yrs ago
- Report an Issue
- Reported - view
Re: Unable to download the certificate for the course
Hi Arvind, thanks for reaching out. We have regenerated your certificate and so you should now be able to download it. Please let us know if you run into any other issues when downloading your…
- ronsilvosa
- 4 yrs ago
- Ask the Community
- Reported - view
Re: Quiz problem
Hi Daniel, thanks for reaching out. please send an email to support@openlearning.com with a link to the course page you are having issues with so we can assist you. I look forward to your email.…
- ronsilvosa
- 4 yrs ago
- 1
- Report an Issue
- Reported - view

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Welcome to the OpenLearning Help Community!

OpenLearning Help Community

Ronald Silvosa

Re: How to pay and fet certificate in high way Engineering

Re: Credit Authors and Photographers

Re: Sorting completion summary of widgets data

Re: I cant open the open learning

Re: I can't upload my task (word, pdf)

Re: Attach mathematica files

Re: Cerificate is not generated

Re: Please Help Me for fixing this bug

Re: help me for fix this page

Re: bug css

Re: Certificate

Re: Hi

Re: Assessment niosh

Re: Downloading Certificate of Completion

Re: Completing a Course

Re: Completing a Course

Re: saya ovshirley85@gmail.com85@gmail.com juga hilang sijil AKPK, bagaimana cara nya saya boleh mendapatkan kembali sijil tersebut ya?

Re: Student text posts don't show up with the activity

Re: Video cannot be play

Re: Can not move on

Re: Can't Download My Certificate

Re: I cant download my certificates after finishing my course

Re: Technical problem

Re: Unable to download the certificate for the course

Re: Quiz problem

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