Ronald Silvosa's Profile - OpenLearning Help Community

Latest Posts

Re: Problem Downloading Certificate
Hi @Mohd Faiz Ibrahim thanks for reaching out. We have sent you an email to assist you with your Certificate of Completion. Please check and reply back there if you need further assistance.…
- ronsilvosa
- 3 yrs ago
- Report an Issue
- Reported - view
Re: Health Coaching
Hi @Cheryl Tomlinson Thanks for getting in touch. OpenLearning provides the learning platform for organisations and individuals to teach their courses.…
- ronsilvosa
- 3 yrs ago
- Report an Issue
- Reported - view
Re: I am showing 16/17 complete in module 1 Lesson 1
@Joni Lakes Hi Joni, thanks for reaching out here. Kindly continue to respond via email so I can assist you further by providing you with steps on how to resolve the issue you are having.…
- ronsilvosa
- 3 yrs ago
- Report an Issue
- Reported - view
Re: Administrator
@Hardianti Hi Hardianti, please check your email. We have sent you a message so we can assist you further with your inquiry. Thank you for your patience.
- ronsilvosa
- 3 yrs ago
- Ask the Community
- Reported - view
Re: Administrator
@Hardianti Hi Hardianti, thanks for getting back. In order for us OL to be able to add you to the courses in question, we need the request to be coming from the current course administrators.…
- ronsilvosa
- 3 yrs ago
- Ask the Community
- Reported - view
Re: Administrator
Hi @Hardianti for us to assist you, please email us at support@openlearning.com with a link to the course in question. Thank you.
- ronsilvosa
- 3 yrs ago
- Ask the Community
- Reported - view
Re: Cant proceed further
Hi @TAN WEN WU for some reason my email to you bounced, and so I am sending you the information here instead. I checked the course and can confirm that the following is all you need to do to…
- ronsilvosa
- 3 yrs ago
- Report an Issue
- Reported - view
Re: Cant proceed further
Hi @TAN WEN WU thanks for reaching out. I hope you're doing well today. I have sent you a direct email to assist you with your concern. Please check and get back to us via email if you need further…
- ronsilvosa
- 3 yrs ago
- Report an Issue
- Reported - view
Re: Tips box should be turned off as default
Hi @Jochem Burghouts thanks for your feedback. A workaround is to turn off walkthrough and onboarding after you create a course. You may refer to the articles below for guidance on where to find…
- ronsilvosa
- 3 yrs ago
- 1
- Suggest a Feature
- Reported - view
Re: No Submission Box
@Emily Arkell No worries at all Emily. I'm glad you're all sorted out now. Cheers!
- ronsilvosa
- 3 yrs ago
- Report an Issue
- Reported - view
Re: No Submission Box
Hi @Emily Arkell thanks for reaching out. It's possible that the issue is caused by the course page itself being zoomed out or perhaps due to the size of your screen.…
- ronsilvosa
- 3 yrs ago
- Report an Issue
- Reported - view
Re: I keep on going home!
Hi @Vanessa Kelly-Sibley thanks for reaching ou. I tried to login as you and could not replicate the issue you are having. It's possible that the issue was due to browser cache/history.…
- ronsilvosa
- 3 yrs ago
- Report an Issue
- Reported - view
Re: Open learning saya hanya seperti ini tidak bisa membuka modul dan lain lain hanya kosong bagaimana ya?
Hai @Widiautami Terima kasih telah menghubungi kami! Mungkin saja masalahnya disebabkan oleh browser seluler Anda. Hal terbaik untuk dilakukan adalah mengaktifkan mode desktop di browser perangkat…
- ronsilvosa
- 3 yrs ago
- Ask the Community
- Reported - view
Re: Direction
Hi @Avraam, thanks for reaching out. To start, log in to openlearning.com, and then click on the globe icon located in the top-right corner of the page, and then click the course title,…
- ronsilvosa
- 3 yrs ago
- Ask the Community
- Reported - view
Re: Mensaje de suscripción impide el acceso a cursos
Hola @Abel Pichardo Gracias por contactarnos. Envíe un correo electrónico a support@openlearning.com con un enlace al curso con el que tiene problemas. Espero tu respuesta. Gracias.
- ronsilvosa
- 3 yrs ago
- Report an Issue
- Reported - view
Re: AGSM Negotiation Fundamentals is failing to load content
Hi @Leticia Tolson we received confirmation from the course administrator that this course is actually a test course and was not meant to be turned online.…
- ronsilvosa
- 3 yrs ago
- Report an Issue
- Reported - view
Re: Possible to make certain areas available only to some students?
Hi @Findlay Denise thanks for reaching out. You can set up each course page on who can view/edit them, and also who can change the settings you've applied to them.…
- ronsilvosa
- 3 yrs ago
- 1
- Ask the Community
- Reported - view
Re: Paided for course but can’t access it
Hi @Courtney oneill thanks for reaching out. Please email us at support@openlearning.com so we can assist you. Thank you.
- ronsilvosa
- 3 yrs ago
- Report an Issue
- Reported - view
Re: Certificate issue
Hi @EYRRNA ROGER thanks for reaching out. We checked and can confirm that you have yet to complete both courses you are enrolled in. Please note that if a certificate of completion is set up on the…
- ronsilvosa
- 3 yrs ago
- Report an Issue
- Reported - view
Re: How do I set up a paid class and when do I receive course earnings? How do I set up Stripe Connect?
@Yvonne McGarry Hi Yvonne. I think I already spoke to you over the phone, but to answer your question, yes, you can. Thank you.
- ronsilvosa
- 3 yrs ago
- Billing & Plans
- Reported - view
Re: Food Safety & Quality Management
@Rilian Salutan Dennis Hi, it will be up to the course admin. They can only turn the course back online if they resolve the issues. Thank you for your patience and understanding.
- ronsilvosa
- 3 yrs ago
- Report an Issue
- Reported - view
Re: Sorting completion summary of widgets data
@UTeM MOOC Hi there, thanks for getting back. I was under the impression that there was any data under the % column. With data available in the % column,…
- ronsilvosa
- 3 yrs ago
- Ask the Community
- Reported - view
Re: Unable to complete modules
Hi @Ahmed Bashir I certainly agree. Please make sure to leave that comment for the course facilitators to see so they can follow as you suggested. Thank you and have a great weekend.
- ronsilvosa
- 3 yrs ago
- Report an Issue
- Reported - view
Re: Unable to complete modules
Hi @Ahmed Bashir thanks for reaching out. I can see that you already completed the course. Feel free to reach out again if you need assistance. Thank you.
- ronsilvosa
- 3 yrs ago
- Report an Issue
- Reported - view
Re: Food Safety & Quality Management
Hi @Rilian Salutan Dennis Thanks for reaching out. Due to issues with the course, our team has decided to turn the course offline, and so, it will no longer be accessible until the admins of the…
- ronsilvosa
- 3 yrs ago
- Report an Issue
- Reported - view

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Welcome to the OpenLearning Help Community!

OpenLearning Help Community

Ronald Silvosa

Re: Problem Downloading Certificate

Re: Health Coaching

Re: I am showing 16/17 complete in module 1 Lesson 1

Re: Administrator

Re: Administrator

Re: Administrator

Re: Cant proceed further

Re: Cant proceed further

Re: Tips box should be turned off as default

Re: No Submission Box

Re: No Submission Box

Re: I keep on going home!

Re: Open learning saya hanya seperti ini tidak bisa membuka modul dan lain lain hanya kosong bagaimana ya?

Re: Direction

Re: Mensaje de suscripción impide el acceso a cursos

Re: AGSM Negotiation Fundamentals is failing to load content

Re: Possible to make certain areas available only to some students?

Re: Paided for course but can’t access it

Re: Certificate issue

Re: How do I set up a paid class and when do I receive course earnings? How do I set up Stripe Connect?

Re: Food Safety & Quality Management

Re: Sorting completion summary of widgets data

Re: Unable to complete modules

Re: Unable to complete modules

Re: Food Safety & Quality Management

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