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Re: Telehealth - Embracing technology in healthcare - Module 1
Hi @Kim Lyons thanks for reaching out. We've tested the page / widget in question and can see that it's working just fine. Kindly try another browser or perhaps if you're already using Google Chrome…
- ronsilvosa
- 2 yrs ago
- Report an Issue
- Reported - view
Re: Openlearning Blog Page subcribers
Hi, @Robert Pearce thanks for reaching out. Currently, there is no way to see the actual individuals who follow/subscribe to your blog. However, you can see the actual # of subscribers by clicking…
- ronsilvosa
- 2 yrs ago
- Ask the Community
- Reported - view
Re: HELP!!!
Hi @PARANIHI CLARK Thanks for getting in touch. OpenLearning provides the learning platform for organisations and individuals to teach their courses. If you have any platform or technical issues,…
- ronsilvosa
- 2 yrs ago
- Ask the Community
- Reported - view
Re: I can't complete the course
@Nur Natasya Sofiya Binti Hishammuddin No worries at all. Have a wonderful day.
- ronsilvosa
- 2 yrs ago
- Report an Issue
- Reported - view
Re: I can't complete the course
Hi @Nur Natasya Sofiya Binti Hishammuddin Thanks for reaching out. We've reached out to our engineers regarding the issue you're experiencing. We'll update you as soon as we have more information.…
- ronsilvosa
- 2 yrs ago
- Report an Issue
- Reported - view
Re: COMPLETION PAGE
Hi @Lauren Burwell Thanks for reaching out. We've responded to your email. kindly reply back to us there so we could assist you, specifically, kindly share the URL/link to the course that you're…
- ronsilvosa
- 2 yrs ago
- Ask the Community
- Reported - view
Re: Cpd point
Hi @Marzaniahtulfaddilah Abd Rahim Thanks for getting in touch. OpenLearning provides the learning platform for organisations and individuals to teach their courses.…
- ronsilvosa
- 2 yrs ago
- 1
- Ask the Community
- Reported - view
Re: Add a quality changer for videos!
Hi @Erfan Atyabi , Thanks for reaching out. Unfortunately, the course provider is no longer associated/subscribed to openlearning.com, which means that no further changes can/will be made to the…
- ronsilvosa
- 2 yrs ago
- Report an Issue
- Reported - view
Re: Video progress cannot be dragged
@JIA Hi, thanks for getting back. Yes, it's not possible to skip the video as it's been set up that you're required to watch it from start to finish in order for you to receive the completion mark…
- ronsilvosa
- 2 yrs ago
- Report an Issue
- Reported - view
Re: Video progress cannot be dragged
Hi @JIA Thanks for reaching out. Could you please confirm if you're referring to being able to forward the video instead of watching it from start to finish? If not,…
- ronsilvosa
- 2 yrs ago
- Report an Issue
- Reported - view
Re: Safer Ministry for Anglican workers
Hi @Donna, thanks for reaching out. We checked your profile and could not confirm which course you were enrolled in. Could you please share the direct link to the course you're referring to so we…
- ronsilvosa
- 2 yrs ago
- Report an Issue
- Reported - view
Re: Student Readiness Backpack
Hi, @TEOH EL VON Thanks for reaching out. To check on your progress and see which pages you haven't fully completed, please go to the course and click on the green and white progress bar at the top…
- ronsilvosa
- 2 yrs ago
- Report an Issue
- Reported - view
Re: Keep getting” please try again “
@ROSEMINI ZABIDI SHAFIE Hi Rose, thanks for getting back. With how the quiz is set up, it's not possible to pinpoint which ones you answered wrong. We suggest that you leave a comment at the bottom…
- ronsilvosa
- 2 yrs ago
- Report an Issue
- Reported - view
Re: Pro-ELT Enhance (Proficient): Speaking
@DAVID TING JIA WAN Hi, thanks for your patience. I checked just now and can see that you already completed the course. Please note that you should receive your certificate of completion via email…
- ronsilvosa
- 2 yrs ago
- Report an Issue
- Reported - view
Re: Participants not getting reset password email
Hi @Wong Yeong Ru thanks for reaching out. This could be a case of the student's email provider are blocking emails coming from *@openlearning.com as well as from @amazonses.…
- ronsilvosa
- 2 yrs ago
- Report an Issue
- Reported - view
Re: Administrative User Details for Enrollments Suggestion
Thank you for your suggestion @Jason Dent. We'll raise this to our problems and opportunities space with the product team as something to discuss and determine if/when/how we can make this…
- ronsilvosa
- 2 yrs ago
- Suggest a Feature
- Reported - view
Re: Cannot access
Hi @ROJIETA BINTI ZAKARIA Moe Thanks for reaching out. We have responded back to your email. Thank you and have a great weekend.
- ronsilvosa
- 2 yrs ago
- Ask the Community
- Reported - view
Re: Answers not correct
@Brett Steven Berridge Hi there, looks like it could have just been a delay. I can see that you have now completed the course. Let us know if you need anything else. Thank you.
- ronsilvosa
- 2 yrs ago
- Report an Issue
- Reported - view
Re: Answers not correct
@Brett Steven Berridge Hi there, I'm jumping in for Ferry as his shift doesn't start until a bit later today. I checked your progress and can see that you already completed Module 3.1.…
- ronsilvosa
- 2 yrs ago
- Report an Issue
- Reported - view
Re: My Progress page not working
@Vystin Culas @NITIYA AP KANNADASS Thanks for your patience. The issue with the progress page has been resolved. Kindly try to access the progress page again and let us know if you run into any…
- ronsilvosa
- 2 yrs ago
- Report an Issue
- Reported - view
Re: My Progress page not working
Hi @Vystin Culas thanks for reaching out. Our sincere apologies for the inconvenience. We were able to replicate the issue and have reported this to our engineers.…
- ronsilvosa
- 2 yrs ago
- Report an Issue
- Reported - view
Re: link not working
Hi @Fiona Dunn thanks for reaching out. Could you please share the link to the actual page within the course where you found the above link? Once we have the link, we can take a look to confirm,…
- ronsilvosa
- 2 yrs ago
- Report an Issue
- Reported - view
Re: Allow portal admin or course admin to change students name.
@TM VLP Thanks for your suggestion. To protect the student's privacy, changes to their account including to their display name can only be done by the student themselves.…
- ronsilvosa
- 2 yrs ago
- Suggest a Feature
- Reported - view
Re: I cant complete my course!
Hi @Sujay Ashwinraj thanks for your patience. There was an issue with one of the pages, but that has now been addressed by the course creator, however,…
- ronsilvosa
- 3 yrs ago
- Ask the Community
- Reported - view
Re: "No files have been uploaded yet" after uploading and can not complete the task
@(Humbert)Guanhua , Happy Monday! I hope you're well and safe. Please be informed that the course provider has gone ahead and addressed the issue found on this course page.…
- ronsilvosa
- 3 yrs ago
- Report an Issue
- Reported - view

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