Ronald Silvosa's Profile - OpenLearning Help Community

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Re: Stuck on Module 4
Hi Ruth, thanks for reaching out. Please send an email to support@openlearning.com so we can better assist you. We look forward to your email. Thank you.
- ronsilvosa
- 4 yrs ago
- Report an Issue
- Reported - view
Re: Regarding grade or marks in Certificate
Hi there, thanks for reaching out. Certificate will only include the title of the course, the course provider, and your name along with a signature of the course provider.…
- ronsilvosa
- 4 yrs ago
- Report an Issue
- Reported - view
Re: Not Completed
@Yusuf Candra Tri Wibowo Hi, this is just to update you that the issue with the course has been resolved. Please visit the page again in order to get the completion mark.…
- ronsilvosa
- 4 yrs ago
- Report an Issue
- Reported - view
Re: unable to complete a module
Hi Nicole. thanks for reaching out. Please send an email to support@openlearning.com so we can better assist you. We look forward to your email. Thank you.
- ronsilvosa
- 4 yrs ago
- Report an Issue
- Reported - view
Re: NESA approved course
Hi Jane, Thanks for reaching out. Please send an email to support@openlearning.com so we can assist you.
- ronsilvosa
- 4 yrs ago
- 1
- Report an Issue
- Reported - view
Re: Moneysmart
Hi Chezie, thanks for reaching out. can you share the course link of the course you are having issues with? you can also email us at support@openlearning.com. thank you.
- ronsilvosa
- 4 yrs ago
- Report an Issue
- Reported - view
Re: Why does it still show "incomplete" after I've finished all activities on the page?
@Penny Bevan Hi there, I can see you already completed the course. Feel free to contact us at support@openlearning.com if you need assistance in the future.
- ronsilvosa
- 4 yrs ago
- Common Issues
- Reported - view
Re: Not Completed
Hi, thanks for reaching out. I was able to replicate the issue you are having, and so we have contacted the course creator for them to fix the issue. We will update you as soon as we hear back from…
- ronsilvosa
- 4 yrs ago
- 1
- Report an Issue
- Reported - view
Re: Playback on other Websites has been disabled by the video owner
Hi there, thanks for reaching out. I went through the 2 course pages in question and was able to complete them successfully. you need to make sure that you read through and also leave a comment on…
- ronsilvosa
- 4 yrs ago
- Report an Issue
- Reported - view
Re: Facing an issue because the video is not opening
@Vinita Rawat Hi Vinita, I cannot recommend specific courses but you are free to check our courses page https://www.openlearning.com/courses/ I'm glad that you are all sorted out.
- ronsilvosa
- 4 yrs ago
- Ask the Community
- Reported - view
Re: Facing an issue because the video is not opening
@Vinita Rawat Hi Vinita, good day. I checked the course activity and was able to complete it, as the video is now playing just fine. If the issue persists on your end,…
- ronsilvosa
- 4 yrs ago
- Ask the Community
- Reported - view
Re: 8RJH-8656-HB8RS
Hi Chico, how can we help you today?
- ronsilvosa
- 4 yrs ago
- Ask the Community
- Reported - view
Re: File Extension not supported
Hi Muhammad, thanks for reaching out. Please send an email to support@openlearning.com along with a copy of the file you are trying to upload so we can check. We look forward to your email.…
- ronsilvosa
- 4 yrs ago
- Report an Issue
- Reported - view
Re: Why Gallery Widget Share settings not activated?
Hi there, thanks for reaching out. I tested configuring the post text widget and set the Share Settings to only 'allow Teachers and author only' who can see posts made from this widget,…
- ronsilvosa
- 4 yrs ago
- Ask the Community
- Reported - view
Re: Search function
Hi Nat, there is currently no search function that's native to our platform, but you can actually use the browser's search functionality if you are going through the course on a desktop computer.…
- ronsilvosa
- 4 yrs ago
- Ask the Community
- Reported - view
Re: Understanding Ageing course
@Sandra Kay Spooner-Hart Hi Sandra, please go to the link below to find other courses that you might take interest in https://www.openlearning.com/courses/
- ronsilvosa
- 4 yrs ago
- Report an Issue
- Reported - view
Re: will not update answers
@laura m young please know that the Words in the list may not be in the same order on how it should be answered. I suggest you try again until you are able to get the correct mark. Thank you.
- ronsilvosa
- 4 yrs ago
- Report an Issue
- Reported - view
Re: will not update answers
@laura m young Hi, i tested the quiz and was able to complete it. Please continue to try again, otherwise, I suggest you leave a comment to the page for the course facilitator/admin to see.…
- ronsilvosa
- 4 yrs ago
- Report an Issue
- Reported - view
Re: Fill upload in group discussion
@DELON WONG YINN HAUR Hi, kindly send an email to support@openlearning.com with a link to the course and the page where you've made your post. I look forward to your email. Thank you.
- ronsilvosa
- 4 yrs ago
- Ask the Community
- Reported - view
Re: Fill upload in group discussion
Hi there, thanks for reaching out. Please click on your post and then click on the cog icon and click on Edit Post as shown on the screenshot. Let me know if this works for you. Thank you.
- ronsilvosa
- 4 yrs ago
- Ask the Community
- Reported - view
Re: Help
@Dawn Belmore Hi, I have successfully regenerated your Certificate. Let me know if you need further assistance. Thank you.
- ronsilvosa
- 4 yrs ago
- Ask the Community
- Reported - view
Re: How does a course administrator create, edit and allocate groups?
@Huda Maulana Hi, kindly send an email to support@openlearning.com with a link to the course so we can investigate further. I look forward to your response. Thank you.
- ronsilvosa
- 4 yrs ago
- Groups
- Reported - view
Re: not able to submit my ans
@Kartik Nagpal Thank you. I have responded back to your email. Please try the course activity again.
- ronsilvosa
- 4 yrs ago
- 1
- Report an Issue
- Reported - view
Re: Help
Hi Dawn, Thanks for reaching out. Kindly update your display name by going into Account Settings > Change Display name. Once you've done this, kindly reply back to this thread or send an email to…
- ronsilvosa
- 4 yrs ago
- Ask the Community
- Reported - view
Re: not able to submit my ans
Hi there, thanks for reaching out. Kindly send us an email at support@openlearning.com with a link to the course you are having issues with so we can investigate this further.…
- ronsilvosa
- 4 yrs ago
- Report an Issue
- Reported - view

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Welcome to the OpenLearning Help Community!

OpenLearning Help Community

Ronald Silvosa

Re: Stuck on Module 4

Re: Regarding grade or marks in Certificate

Re: Not Completed

Re: unable to complete a module

Re: NESA approved course

Re: Moneysmart

Re: Why does it still show "incomplete" after I've finished all activities on the page?

Re: Not Completed

Re: Playback on other Websites has been disabled by the video owner

Re: Facing an issue because the video is not opening

Re: Facing an issue because the video is not opening

Re: 8RJH-8656-HB8RS

Re: File Extension not supported

Re: Why Gallery Widget Share settings not activated?

Re: Search function

Re: Understanding Ageing course

Re: will not update answers

Re: will not update answers

Re: Fill upload in group discussion

Re: Fill upload in group discussion

Re: Help

Re: How does a course administrator create, edit and allocate groups?

Re: not able to submit my ans

Re: Help

Re: not able to submit my ans

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