Ronald Silvosa's Profile - OpenLearning Help Community

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Re: Unable to download certificate
Hi Lindsey, thanks for reaching out. I checked your profile and confirmed that you have yet to complete the last 2 activities under the Harassment and Discrimination module.…
- ronsilvosa
- 4 yrs ago
- Ask the Community
- Reported - view
Re: Quiz function does not work
@Ankita Jawala We respect your opinion and your feedback is highly appreciated. I have replied to your email with troubleshooting suggestions and recommendations.…
- ronsilvosa
- 4 yrs ago
- Report an Issue
- Reported - view
Re: Quiz function does not work
@Ankita Jawala Please go to Account Settings and take a screenshot and send it to support@openlearning.com. I will wait for your email. Thank you.
- ronsilvosa
- 4 yrs ago
- Report an Issue
- Reported - view
Re: Quiz function does not work
@Ankita Jawala Hi Ankita, I have responded to you via email. Please check. Thank you.
- ronsilvosa
- 4 yrs ago
- Report an Issue
- Reported - view
Re: Not able to complete course because my answer is not posting, it' showing some error.
Hi there, can you confirm if you are using the latest version of Chrome on your mobile device? If you already are, can you clear your browser history and then try to access the course again?…
- ronsilvosa
- 4 yrs ago
- Report an Issue
- Reported - view
Re: Unable to complete course
@Ankita Jawala Hi there, can you confirm if you are using the latest version of Chrome on your mobile device? If you already are, can you clear your browser history and then try to access the course…
- ronsilvosa
- 4 yrs ago
- Report an Issue
- Reported - view
Re: Quiz function does not work
@Ankita Jawala Hi there, can you confirm if you are using the latest version of Chrome on your mobile device? If you already are, can you clear your browser history and then try to access the course…
- ronsilvosa
- 4 yrs ago
- Report an Issue
- Reported - view
Re: Krusus NIOSH. ASAS keselamata
Hi there, thanks for reaching out. Can you provide us with the details of your concern/inquiry?
- ronsilvosa
- 4 yrs ago
- Ask the Community
- Reported - view
Re: Auditing the course and cannot progress from one module to the next
Hi Rudy, I checked your course The Fundamentals > History and found that the last widget is not set up correctly. Short Widgets uses automatic evaluation, and for this to work,…
- ronsilvosa
- 4 yrs ago
- Report an Issue
- Reported - view
Re: Quiz function does not work
@Rudy Pilotto Hi Rudy, I have gone to your course and was able to add a short answer widget just fine. This issue you are facing could be due to browser cache.…
- ronsilvosa
- 4 yrs ago
- Report an Issue
- Reported - view
Re: Image library
@College of Event Management Sounds good Boris. Our product team will be able to see your suggestion and review it for consideration. Thank you.
- ronsilvosa
- 4 yrs ago
- 1
- Suggest a Feature
- Reported - view
Re: Image library
Hi Boris, thank you for your suggestion. There is also an option called Course Images that you can use in lieu of the Image library. Using the Text Widget, Click on the Insert/Edit Image icon,…
- ronsilvosa
- 4 yrs ago
- Suggest a Feature
- Reported - view
Re: Subtle, but useful notification for posts now missing from Student Assessments.
Hi @Theresa Thorland I checked the courses under your account and don't seem to find assessments enabled in any of them. Can you send an email to support@openlearning.…
- ronsilvosa
- 4 yrs ago
- Report an Issue
- Reported - view
Re: How to get certificate after 100% course completion?
@Etrouth Srikar Hi, I suggest contacting them via https://www.export.org.au/contact-us as they have not configured for their contact details to be available within their portal. thank you.
- ronsilvosa
- 4 yrs ago
- Report an Issue
- Reported - view
Re: How to get certificate after 100% course completion?
Hi @Etrouth Srikar the course creator has changed their course settings. they are no longer providing certificate of completion through our portal. however,…
- ronsilvosa
- 4 yrs ago
- Report an Issue
- Reported - view
Re: instagram link with photo
Hi Lucille, thanks for reaching out. Are you referring to your OpenLearning Profile Image? unfortunately, this is not possible. You will have to download the image and then upload it under your…
- ronsilvosa
- 4 yrs ago
- Ask the Community
- Reported - view
Re: I've seen all the slides and videos, but I'm only two-thirds and three-quarters of the way through.
Hi @WangYiNuo the course admin has updated the course. kindly try completing the activities again and see if it gives you 100% completion. Thank you.
- ronsilvosa
- 4 yrs ago
- Report an Issue
- Reported - view
Re: I've seen all the slides and videos, but I'm only two-thirds and three-quarters of the way through.
Hi there, thanks for reaching out. I was able to replicate the issue and have reached out to the course administrator to let them know of it. We will update you when we hear back from the course…
- ronsilvosa
- 4 yrs ago
- 1
- Report an Issue
- Reported - view
Re: Sijil
Hai, Terima kasih kerana menghubungi kami. AKPK tidak lagi menggunakan OpenLearning sebagai platform pilihan mereka, namun anda boleh menghubungi mereka mengenai pertanyaan sijil anda melalui pautan…
- ronsilvosa
- 4 yrs ago
- Ask the Community
- Reported - view
Re: My chapter6 is two-thirds full, but I've seen it all three times. And I can't see Topic6&7.
Hi there, thanks for reaching out. I have just attempted to complete the module/activity and was able to get it marked as completed. Can you please try it again and see if it works this time?…
- ronsilvosa
- 4 yrs ago
- Report an Issue
- Reported - view
Re: My video progress. I've already watched the video, but it shows that I'm only three-quarters done.
Hi there, Please ensure that you start watching all the videos in each activity, better yet, finish watching them all the way to the end. In the said course,…
- ronsilvosa
- 4 yrs ago
- Report an Issue
- Reported - view
Re: Telehealth Course
Hi Lauren, Thanks for reaching out. I tested and managed to complete the activity (see screenshot). Please try again and your Course Completion will be marked Completed once you've successfully…
- ronsilvosa
- 4 yrs ago
- Ask the Community
- Reported - view
Re: Course completion Certificate
Hi Arnav, as per the course FAQ, this course does not come with a certificate of completion. Thank you.
- ronsilvosa
- 4 yrs ago
- Ask the Community
- Reported - view
Re: Knowledge check
Hi Martin, Please complete the course on a computer using a desktop browser instead. We suggest that you use Google Chrome or Firefox. Let us know how it goes.
- ronsilvosa
- 4 yrs ago
- Report an Issue
- Reported - view
Re: Progress struck
Hi @Alexendra The issue has been addressed by the Course Administrator. Please go back to the course in order to complete it and let us know how it goes.
- ronsilvosa
- 4 yrs ago
- Report an Issue
- Reported - view

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Welcome to the OpenLearning Help Community!

OpenLearning Help Community

Ronald Silvosa

Re: Unable to download certificate

Re: Quiz function does not work

Re: Quiz function does not work

Re: Quiz function does not work

Re: Not able to complete course because my answer is not posting, it' showing some error.

Re: Unable to complete course

Re: Quiz function does not work

Re: Krusus NIOSH. ASAS keselamata

Re: Auditing the course and cannot progress from one module to the next

Re: Quiz function does not work

Re: Image library

Re: Image library

Re: Subtle, but useful notification for posts now missing from Student Assessments.

Re: How to get certificate after 100% course completion?

Re: How to get certificate after 100% course completion?

Re: instagram link with photo

Re: I've seen all the slides and videos, but I'm only two-thirds and three-quarters of the way through.

Re: I've seen all the slides and videos, but I'm only two-thirds and three-quarters of the way through.

Re: Sijil

Re: My chapter6 is two-thirds full, but I've seen it all three times. And I can't see Topic6&7.

Re: My video progress. I've already watched the video, but it shows that I'm only three-quarters done.

Re: Telehealth Course

Re: Course completion Certificate

Re: Knowledge check

Re: Progress struck

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