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Ronald Silvosa
facilitator
ronsilvosa
Joined
Fri May 08 04:19:37 UTC 2020
300
posts
31
likes received
2
followers
Latest Posts
Re: For Not Getting Course Completion Certificate
Hi Harish, Good day. Thanks for reaching out. Your Certificate has now been generated. Please log back in to the course to download your Certificate of Completion.
Ronald Silvosa
facilitator
ronsilvosa
4 yrs ago
Report an Issue
Reported - view
Re: Continuous Error
Hi Fiona, please send an email to support@openlearning.com so we can assist you further. thank you.
Ronald Silvosa
facilitator
ronsilvosa
4 yrs ago
Report an Issue
Reported - view
Re: file issue
Hi Suhang, Please send an email to support@openlearning.com along with the course link, and the activity title so we can investigate. Thank you.
Ronald Silvosa
facilitator
ronsilvosa
4 yrs ago
Report an Issue
Reported - view
Re: Bagaimana hendak menyambung Kursus Hemah Bicara Hemah Belanja (KPM) yang belum siap?
Hai, e-mel yang anda terima hanyalah pemberitahuan yang menjemput anda untuk menyelesaikan kursus yang sedang anda daftarkan iaitu Hemah Bicara Hemat Belanja (KPM).…
Ronald Silvosa
facilitator
ronsilvosa
4 yrs ago
Ask the Community
Reported - view
Re: Need to change my name on the certificate
Hi Nuvaira, Please send an email to support@openlearning.com so we can assist you in getting your certificate regenerated with your actual first name on it. Thank you.
Ronald Silvosa
facilitator
ronsilvosa
4 yrs ago
Ask the Community
Reported - view
Re: Telling me the course isn't complete
Hi Amy, In order for us to better assist you, please send an email to support@openlearning.com. Please include the title of the segment you are having issues with so we can check further.…
Ronald Silvosa
facilitator
ronsilvosa
4 yrs ago
Report an Issue
Reported - view
Re: Test page
Hi Jenni, I suggest you complete the course on a computer using Google Chrome or Firefox instead. This will ensure that you will see the quiz page in desktop view. Thank you.
Ronald Silvosa
facilitator
ronsilvosa
4 yrs ago
Report an Issue
Reported - view
Re: delete a course from my course list
Hi Olga, kindly send an email to support@openlearning.com with the link to the course(s) you are looking to remove yourself from. Thank you.
Ronald Silvosa
facilitator
ronsilvosa
4 yrs ago
Ask the Community
Reported - view
Re: Test page
Hi Jenni, We suggest that you complete the test on a computer using a desktop browser preferably Google Chrome or Firefox. If that is not an option, you can instead view the test page on Google…
Ronald Silvosa
facilitator
ronsilvosa
4 yrs ago
1
Report an Issue
Reported - view
Re: loading page
Hi Mladen, Thanks for reaching out. Kindly send an email to support@openlearning.com with the details of the issue including the link to the course you are having issues with.…
Ronald Silvosa
facilitator
ronsilvosa
4 yrs ago
Report an Issue
Reported - view
Re: I need help please as I can't access the knowledge testing. The questions are not coming up.
Hi there, we highly suggest that you complete the knowledge check on a computer using a desktop browser preferably chrome or firefox. otherwise, use google chrome on your mobile device,…
Ronald Silvosa
facilitator
ronsilvosa
4 yrs ago
Ask the Community
Reported - view
Re: Problema pra fazer o curso de segurança e prevenção contra o Covid-19
Olá, sugerimos que você trabalhe no curso em um computador, usando um navegador de desktop, de preferência Chrome ou Firefox. Deixe-nos saber como vai. Obrigado.
Ronald Silvosa
facilitator
ronsilvosa
4 yrs ago
Fixed and Solved Issues
Reported - view
Re: The covid19 martial arts course wont let me take the knowledge check. It just comes up with grey boxes and no questions. Please help.
Hi Phillip, Thanks for reaching out. I am not familiar with your phone version, but what you can do is open the page on a Chrome browser in Desktop View.…
Ronald Silvosa
facilitator
ronsilvosa
4 yrs ago
Report an Issue
Reported - view
Re: Kaunseling kewangan cant complete
Hai Amirah, Terima kasih kerana menghubungi kami. Hantarkan e-mel ke support@openlearning.com supaya kami dapat membantu anda dengan lebih lanjut.
Ronald Silvosa
facilitator
ronsilvosa
4 yrs ago
Report an Issue
Reported - view
Re: Knowledge Test is not appearing.
Hi there, we highly suggest that you view the knowledge check page in its Desktop view (click on the 3-dot icon and tap on Desktop Site). If the issue persists,…
Ronald Silvosa
facilitator
ronsilvosa
4 yrs ago
Fixed and Solved Issues
Reported - view
Re: Certificate
Hi Navjot, please send an email to support@openlearning.com so we can send you the direct link to the page where you can download your Certificate of Completion. Thank you.
Ronald Silvosa
facilitator
ronsilvosa
4 yrs ago
Ask the Community
Reported - view
Re: General knowledge
Hi Mr. Raskar, I have responded to you via email. Please check your email, and let us know if you need further assistance. Thank you.
Ronald Silvosa
facilitator
ronsilvosa
4 yrs ago
Ask the Community
Reported - view
Re: Knowledge check
Hi Sudhir, I have responded to your query via email. Please check your email and let us know if you need further assistance.
Ronald Silvosa
facilitator
ronsilvosa
4 yrs ago
Fixed and Solved Issues
Reported - view
Re: How to get certificate
Hi Navjot, please send an email to support@openlearning.com so we can send you the direct link to the page where you can download your Certificate of Completion. Thank you.
Ronald Silvosa
facilitator
ronsilvosa
4 yrs ago
Ask the Community
Reported - view
Re: Who can see my profile?
@Julio Cesar Santos de Oliveira Olá Júlio, Atualize seu nome, vá para as configurações da sua conta e envie um email para support@openlearning.com para que possamos gerar um novo certificado para…
Ronald Silvosa
facilitator
ronsilvosa
4 yrs ago
My Profile
Answer
Reported - view
Re: Un-roll yourself from a course
Hi Sharvin, please email the details of your concern to support@openlearning.com so we can assist you. Please include the email address you did not intend to use for enrolment. Thank you.
Ronald Silvosa
facilitator
ronsilvosa
4 yrs ago
Ask the Community
Reported - view
Re: Unable to attend Knowledge checking
Hi there, we highly suggest that you view the knowledge check page in its Desktop view (click on the 3-dot icon and tap on Desktop Site). If the issue persists,…
Ronald Silvosa
facilitator
ronsilvosa
4 yrs ago
Ask the Community
Reported - view
Re: Generic quiz answer regardless if right or wrong
Hi Luke, thanks for reaching out. Kindly email support@openlearning.com, and we will be able to assist you with your queries better. We look forward to your email.
Ronald Silvosa
facilitator
ronsilvosa
4 yrs ago
Fixed and Solved Issues
Reported - view
Re: Turning off comments on course
Hi Luke, thanks for reaching out. Kindly email support@openlearning.com, and we will be able to assist you with your queries better. We look forward to your email.
Ronald Silvosa
facilitator
ronsilvosa
4 yrs ago
Fixed and Solved Issues
Reported - view
Re: Saya cuba selesai kursus bahagian kenapa meminjam tapi gagal buka bahagian kuiz..carolineang993@gmail.com
Hai, saya dapat melihat bahawa anda sudah menyelesaikan kursus ini. Jangan ragu untuk menghubungi anda sekiranya anda memerlukan bantuan pada masa akan datang.
Ronald Silvosa
facilitator
ronsilvosa
4 yrs ago
Fixed and Solved Issues
Reported - view
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