Customising course notification settings for different roles
The notifications you receive can vary depending on your role in a course, i.e.: whether you are an Administrator, Facilitator, or Learner.
It is up to the Course Administrator to customise Course Notification Settings for each of the different roles in the course. Learn more about different roles in a course.
This can allow Course Administrators to create the right course dynamics for the learners, or to make the course facilitation experience more efficient for Facilitators.
As a user (regardless of your role), you can still customise your personal notification settings for course social activities related to you. Learn more about customising personal notification settings for course social activities related to you.
Default course notification settings
These default course notification settings will apply to all courses before a course administrator customises the settings.
Facilitators
By default, facilitators will receive OpenLearning platform notifications and daily digest:
- when there is a new class announcement
- when there is a new post or top-level comment on:
- Announcements
- Homepage
- All group pages (someone shares or comments within a group they are part of)
Learners
By default, learners will receive OpenLearning platform notifications, daily digest and immediate email notifications:
when there is a new class announcement
when their assessment report is released
when someone comments on their assessment evaluations (only if they have been released)
when they are issued a credential (certificates and badges)
when they are issued an achievement
They will only receive OpenLearning platform notifications and daily digest:
- when there is a new post or top-level comment on
- Homepage
- All group pages (someone shares or comments within a group they are part of)
Learners will also receive an immediate email notification when:
- they are enrolled in a portal and/or a course (unless the person inviting chose not to send it out)
- Course start reminder to pre-enrolled learners
- Course welcome email
Administrators
By default, course administrators will not be receiving any course notifications unless they assign themselves to the facilitator role.
Learn more about managing different roles in a course.
How to customise Course Notification Settings
Customising notifications for Administrators
Step 1
Go to Course Setup > Notifications and click on the Administrators tab.
Step 2
Select the activities to send a notification to yourself and other course administrators in your course under the Administrators tab.
Step 3
Review and select the notification types to send for all of the selected activities in the category.
Step 4
Save your changes.
Customising notifications for Facilitators
Step 1
Go to Course Setup > Notifications and click on the Facilitators tab.
Step 2
Select the activities to send a notification to Facilitators in your course. There are two different categories of course activities that can send a notification to Facilitators:
- Class updates
- Learner engagement
Step 3
Review and select the notification types to send for all of the selected activities in each category and save your changes.
Customising notifications for Learners
Step 1
Go to Course Setup > Notifications and click on the Learners tab.
Step 2
Select the activities to send a notification to Facilitators in your course. There are two different categories of course activities that can send a notification to Facilitators:
- Class updates
- Learner engagement
- Assessment and achievement
Step 3
Review and select the notification types to send for all of the selected activities in each category.
Step 4
Under the Course Emails section, you can also review and manage the settings for all the course emails. Learn more about What do emails sent from OpenLearning look like to learners?
Step 5
Save your changes.
How do I notify facilitators and learners of new activities on specific pages?
As a course administrator, you can notify your facilitators and learners of new activities on specific pages in the course. This can be useful in drawing their attention to a particular activity.
Step 1
Go to the page where you would like to notify learners or facilitators of new activities. Add a tag under Page Tags. (Note that you can only use learning outcome tags or normal page tags)
Step 2
Go to Course Setup > Notifications and click on the Facilitators or Learners tab.
Step 3
Under the Learner engagement section, select Pages with specific tags.
Step 4
Specify the tag that you've used to tag the page in Step 1.
Step 5
Save your changes.
Notes
- Every page tagged with the specified tag will send a notification to Facilitators or Learners. Use a unique tag if you want to send notifications for just for one particular page.
- If the tag specified in Step 4 doesn't match any of the tags used on course pages, members of the course will not receive any notifications when there is a new activity.
- If you add a tag to an access-restricted page, notifications will still be sent for new comments or posts on that page. Users will be able to see the comment and post preview in their notifications but they will not be able to access the comment. However, they might be able to view the post in accordance with the Share settings of the Post widget.
- If you add a tag to a group that the learner of facilitator has no access to, they will not receive any notifications.
- If you add a tag to group page that a learner or facilitator has no access to, they will still receive notifications for new comments or posts. They will be able to preview the content but they will not be able to access the comment or the post.
Learn more about How do I use learning outcome tags?
How do I receive notifications across multiple roles?
As an Administrator, to receive notifications for course activities under the Facilitator tab, you will need to assign yourself to the Facilitator role in the course.
Learn more about managing different roles in a course.