How do I set up pre-enrolment questions for my course?
If you would like to create a survey for the learners who have just joined your institution before accessing any courses, you could use the Learner Survey Builder app.
Please note that this survey is per institution (or at the institution level) and not a course-specific survey. In addition, a learner is required to fill out this survey only once and not before each course that they have to take in an institution.
Pre-enrolment questions allow you to gather additional information from your learners before they begin the course.
Pre-enrolment questions might be used for capturing:
- Demographic information
- Contact details
- Reasons for enrolling
- etc
If pre-enrolment questions are set as being "required", learners can't begin the course until the questions have been answered.
Pre-enrolment questions are set up per class.
Creating pre-enrolment questions for your class
You can choose to copy over the existing pre-enrolment survey questions when creating a new class from the Course Setup > Classes > Create a new class section by selecting the options highlighted in the screenshot below:
- Quick creation option: Use settings from another class
- Include all pre-enrolments survey questions from selected class
Otherwise, you can create a new one following the steps below:
Step 1
Go to Administer Learners > Advanced
Step 2
At the top, there is a section titled "Questions to ask learners before they enrol"
Step 3
Type a question you wish to ask the learners into the box
Step 4
Select Type of answer format you'd like to use from the drop-down menu on the right
Step 5
Choose "text" to allow learners to type in their answer. To create choices for learners to pick from, select "options"
Type in each choice and click enter
Step 6
If the learner is required to answer this question, be sure to tick the box in the "required" column. If answering is not mandatory, leave this box un-ticked
Step 7
If you would like to allow learners to edit their responses to the question, tick the box in the "editable" column. If not, leave this box un-ticked.
Step 8
Once you're happy with the question, click the orange Add button on the far right to save it. You may then continue to add even more questions.
It's important to note that questions cannot be re-ordered and will appear only in the order that they were created.
Here is what learners will see when they answer pre-enrolment questions:
If you set up required pre-enrolment questions after you have already had learners enrol, existing learners will be prompted to answer the questions the next time they access the course.
How do I export the information gathered from pre-enrolment questions?
Step 1
To export your pre-enrolment question data, go to Course Setup > Exports.
Step 2
Click on New Export.
Step 3
Under "What do you want to export" toggle to Learner Data. And underneath that, choose which class's data you would like to export.
Step 4
All the way at the bottom of the data columns section, tick the box next to "In addition to the columns you currently see on the list, you can choose to include some additional fields."
*This step is very important as the export will not include the pre-enrolment questions if this box is not ticked.
Step 5
Now name your export. Don't forget to make sure the button at the bottom right says "Saved". If it doesn't, click it in order to save your export.
Step 6
At the top of the page, click on Back to Exports List.
Step 7
Next to your new export, click Run Export.
Step 8
Once the green bar has fully loaded, click on Download.
Step 9
Open your new Export from your computer's download folder. It should look like this:
How do I edit pre-enrolment questions after my course is live with learners?
Pre-enrolment questions cannot be edited once created; they must instead be deleted and new ones created. If you need to edit your pre-enrolment questions via the delete and recreate method, follow the steps below to make sure you don't lose any existing data.
Step 1
Export the current pre-enrolment questions and responses outlined above in 2.
Step 2
Delete the old pre-enrolment questions and add your new ones in Administer Learners > Advanced.
Step 3
In Administer Learners > Learners, new learners' responses will be recorded for the new questions.
How do pre-enrolment questions appear to learners?
After configuring the pre-enrolment questions, they will appear as shown in the screenshot below.
Questions labelled as 'required' are mandatory, and error messages will appear if they are left unanswered.
