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Giving email permission to institutional course providers on OpenLearning
Why do learners need to provide email permission? How do learners provide email permission? How do learners withdraw email permission? All learners joining a course from an institution via the…
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How do I obtain the access code for a specific course?
Some courses require an access code in order to join. This means the course is private. If there's a specific course you want to join, you can ask a course admin or facilitator if they are willing…
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OpenLearning API: User Provisioning and Single Sign On (with LTI)
If you operate an online service or web application, it is likely that your users will have a user account with your service. It is possible for your existing users to navigate to OpenLearning…
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What do emails sent from OpenLearning look like to learners?
Please refer to this article.
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How do learners use an access code to enrol in my course?
When your class is set up as requiring an access code to enrol, learners will need to input the code correctly on the course landing page to gain access.…
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What do emails sent from OpenLearning institutions and courses look like to learners?
In this article Emails that learners may receive from your OpenLearning institution Adding the learners to the institution If the learner already has an OL account If the learner doesn't have an OL…
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What counts towards my learner usage?
In this article What is learner usage? What is a class? What if a single user is enrolled in multiple classes? What is my usage limit? What if a learner is removed and re-enrols?…
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How do I set up a Private: Manual Enrolment class?
In this article How to set up a Private: Manual Enrolment class How do I enrol a learner? Can I enrol multiple learners in one go? What communication do learners receive when you invite/enrol them?…
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How do I set up enrolment outside of Openlearning?
In this article How to set up Customizable feature (optional) Custom label for Join Now button Custom landing page message for unenrolled learners When to use the external enrolment Typical use case…
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How do learners get notified that they've been added to the institution and/or enrolled in a course?
Guide: Institution roles and enrolment management 1. What is an institution on OL? 2. Understanding different roles 3. How do I add my team members? 4. How do I add learners? 5.…
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How can I enrol multiple learners at once into a private class?
In this article... Enrolling Learners into your Class Enrolling Learners with Extra Info, Automatic Group Placement, and/or Student ID Enrolling Learners into your Class If you've got a lot of…
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Why is there an error message when learners try to access my course?
When prospective learner visits your course, they are directed to your course landing page and given the option to enrol. On some occasions, learners can be greeted with an error message instead.…
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"This page isn't working" message. How do I troubleshoot?
When learners click the Join Now button on the course landing page, sometimes they will see the following error message: This is typically the result of some course settings not being completed…
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How do I set up pre-enrolment questions for my course?
In this article... Creating pre-enrolment questions for your class How do I export the information gathered from pre-enrolment questions? How do I edit pre-enrolment questions after my course is…
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How do I enrol in a course using an access code?
Some courses require an Access code (previously called an activation code) to register for a course. This code is provided by the course administrator, for learners to join their course.…
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How do I enrol in a course via email invite?
In this article If you already have an OpenLearning account If you don't have an OpenLearning account yet Troubleshooting If you already have an OpenLearning account If you have an OpenLearning…
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What's the difference between closing a class and closing enrolment?
In this article Closing a class How do I close a class? Closed for enrolment How do I close enrolment? This article explains the difference between closing or ending a class and closing a class for…
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How do I share my public course with learners?
Once your course is built and live, it's time to share it with learners to start gaining enrolments! For public, open courses, you'd want to promote your course via your own marketing channels and…
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How do I enrol a learner into a private course via their email address?
For private courses, you can enrol learners into your course via their email address. You can also do this for public courses, but you need the users' email address (for more on how to get your…
Public documentation regarding enrolment.