Engage rather than tell: When complex questions arise within the community, instead of providing the answer immediately, suggest ways for learners to find the answers for themselves by involving peer-to-peer discussion, feedback and collaboration. These encourage critical thinking and reflection and supports the social learning experience.

Encourage community ownership: Now that you have modelled best practice for community engagement in the first two weeks, you can take a step back and let the learners become more involved and take greater ownership of the community. Stay present without dominating by continuing to like learners’ comments and posts.

Next: Keeping learning on track