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Inbox flooded
Hi my email inbox is being flooded with comments from Rebecca at RTA, it seems every time she comments on other peoples posts I am getting it through email even though I haven't even done the course.…
- Fixed
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Cannot submit answer
Hello my account cannot submit answer for one question only. Please fix this as soon as possible . Thankyou
- Solved
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Access denied
Hello, I'm wondering if you are aware that some account cannot be access from other devices such as laptop, computer or secondary phone.
- Solved
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Can't see the student statistics
Hello, I have an issue when i am going to see the statistics for the students in all of my courses. As you see in the first picture at the students and comments tab (picture 1) i get the following…
- Fixed
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Course Not Completing!!!
Even after finishing everything, my course is not completing. Specifically, for the course 'AR VR The Promise of Sci Fi', two modules are showing up as incomplete (Module 1's Redefining…
- Solved
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The answer cannot submit
hi,why when I want to check my answer it always told me to try again.I've tried many times.I think my answer is correct.
- Solved
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chat application
Hi there, I would like to know what happen to chat room on the website? Its not appeared anymore. I try to contact e-Cikgu thru chatting apps in website. please help. thanks.
- Solved
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There's been a mix up...
Dear open learning, I accidentally logged in as an administrator when in fact, I am a student. Please help me resolve this issue as I need to complete my assignments soon.…
- Solved
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"something went wrong"
One of my courses is down. When selecting the course from the drop down at the top right, it provides me with this screen. Any help to get this back up would be greatly appreciated!
- Solved
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Paying for PD
I am trying to enroll for another PD session and I am asked to pay to enroll. As a member I dont need to pay. I have logged in through Class Cover twice but still no luck. Please help! Denise
- Solved
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Can't exit posts in pop-up mode
Whenever I click on a comment or post and the pop-up appears, I can't exit by clicking on the x.
- Fixed
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My courses did not appear upon searched, why?
Hello and Good Day. My course that I created did not appear upon search. I wonder what did i do wrong. Please help. The name of my course is Financial and Management Accounting. Here's the link.…
- Solved
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No active submission buttons
I cannot post or submit anything in the Methods of TESL course. None of activity submission buttons are working. I posted under the comment section but do not get any completion points.
- Solved
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Share File widget: Unable to upload video file
A user reported that in her course, she was not able to upload video files into the Share File widget. I was able to replicate this issue. When trying to upload the video files,…
- Fixed
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video not working
It's really disappointing that no action has been taken on my problem which i told you before 15 days. Just because of that problem i am not able to complete my course.…
- Solved
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App isn't working
Hi, I downloaded the app to test my new course as a test-student using a different email address. The course works fine on the phones browser. But it doesn't work using the app.…
- Solved
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Communication
All comments that Pru makes to other participants come through on my course and are clogging up my email.
- Solved
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Introduction
I have a problem in uploading photo, I've clicked the upload button but then nothing comes out.
- Solved
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Text popup blocking View button
Hello there! When mousing over a page thumbnail in Edit mode, a small block of text pops up and blocks the 'View' button meaning it can't be clicked (see image).…
- Fixed
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Community Guidelines
The link at the footer of the Community / Report an issue goes nowhere https://help.openlearning.com/t/q5jlka/help-community-guidelines
- Solved
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"Save changes" button in page settings not working
In Page Settings, when clicking the 'Save Changes' Button, the button doesn't do anything. I've tested using Google Chrome and Safari in different courses and I can replicate this with my…
- Fixed
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Fixed and Solved IssuesSee which issues we've resolved and fixed.