Ferry Darmadi's Profile - OpenLearning Help Community

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Re: I can't access the course ACC Volunteers Essentials 2nd Edition
Hi Ana, Thanks for getting in touch. I've done a quick test and was able to access the course. Maybe there was a short network connection issue when you were trying to access it just now.…
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 3 yrs ago
- Report an Issue
- Reported - view
Re: Unable to contact OpenLearning….. help!?
Hi Gillian, Thanks for getting in touch. I can see that you already sent an email for the same issue and we already replied to your email. We will continue the discussion via email. Many thanks.
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 3 yrs ago
- Ask the Community
- Reported - view
Re: Unable to Explore Course
Hi Noah, Thanks for getting in touch. I can see your class within the course will start today (6th July 2022) at 9 pm KL time. It should be a few hours from now. Hope this helps.
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 3 yrs ago
- Report an Issue
- Reported - view
Re: Can’t enter groups on OpenLearning
@Ili Syazwani Thanks. I can see that you have sent an email about this issue as well. We'll continue the discussion over the email in that case. Many thanks.
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 3 yrs ago
- Report an Issue
- Reported - view
Re: Can’t enter groups on OpenLearning
Hi Lli, Thanks for getting in touch. Please kindly share the course link and group name that you would like to access? Many thanks.
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 3 yrs ago
- Report an Issue
- Reported - view
Re: I can't do anything. Please fix
Hi Zhen Bin, Thanks for getting in touch. Please kindly share your mobile OS version. Please also try to see if there are any updates for our mobile app by visiting, depending on your phone type,…
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 3 yrs ago
- Report an Issue
- Reported - view
Re: I couldn’t submit my assignments and files
Hi, Thanks for getting in touch. Could you please share the page link so I could take a look? Many thanks.
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 3 yrs ago
- Report an Issue
- Reported - view
Re: I want my certificate to arrive in Egypt
Hi Mariam, Thanks for getting in touch. OpenLearning provides the learning platform for organisations and individuals to teach their courses. If you have any platform or technical issues,…
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 3 yrs ago
- Ask the Community
- Reported - view
Re: Attachments
Hi Leticia, Thanks for getting in touch. Could you please share the page name or link so I could take a look? Many thanks.
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 3 yrs ago
- Ask the Community
- Reported - view
Re: Can't complete the quiz
Hi Yue Ting, Thanks for getting in touch. Could you please share the page link so I can take a look? Many thanks.
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 3 yrs ago
- Ask the Community
- Reported - view
Re: Keep getting” please try again “
@ROSEMINI ZABIDI SHAFIE Glad that all are sorted out now. Please kindly let us know if you have any further questions. Many thanks.
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 3 yrs ago
- Report an Issue
- Reported - view
Re: Keep getting” please try again “
@ROSEMINI ZABIDI SHAFIE The key answer for Question #2 is changed now. Should be easier to get it completed. Please give it another try and kindly let me know if you still can't complete the page.…
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 3 yrs ago
- Report an Issue
- Reported - view
Re: I can not download module 2 video
Hi Audu, Thanks for getting in touch. Could you please send me the page link or the page name so I could take a look? Many thanks.
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 3 yrs ago
- Report an Issue
- Reported - view
Re: Account deactivated
Hi Wei Xuan, Thanks for getting in touch. We have re-activated your account. Please kindly let me know if you have any further questions. Many thanks.
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 3 yrs ago
- Report an Issue
- Reported - view
Re: Keep getting” please try again “
@ROSEMINI ZABIDI SHAFIE Thanks. There is one activity that I need to check with the course provider and I'll get back to you again once I've received an update from them.…
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 3 yrs ago
- Report an Issue
- Reported - view
Re: Keep getting” please try again “
@ROSEMINI ZABIDI SHAFIE Could you please send us the page link to support@openlearning.com? Many thanks.
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 3 yrs ago
- Report an Issue
- Reported - view
Re: ACTIVITY CAN'T BE COMPLETED
@TEOH KHE YIN Thanks for getting in touch. I can see you have completed both pages mentioned above. Is there anything else I could assist with? Many thanks.
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 3 yrs ago
- Report an Issue
- Reported - view
Re: Blog Not Saving
Hi Tahlia, Thanks for getting in touch. I've done a quick test and was able to save the blog post within a few seconds. Please give it a try again and kindly let me know if you still see the same…
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 3 yrs ago
- Report an Issue
- Reported - view
Re: Answers not correct
Hi Brett, Thanks for waiting. The issues are resolved now. Please give it another try and kindly let me know if you still see the same issue as before. Many thanks.
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 3 yrs ago
- Report an Issue
- Reported - view
Re: Eror saat klik your progress
@ASLAM ADI SAPUTRA Error pada waktu klik progress sudah diperbaiki sekarang. Mohon bantuannya untuk dicoba lagi dan tolong infonya kalau masih menemukan kendala.…
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 3 yrs ago
- Ask the Community
- Reported - view
Re: Answers not correct
Hi Brett, Thanks for reporting this in. I could replicate the issue and have escalated this to the dev team. Once I hear back from them, I'll update you again. Many thanks.
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 3 yrs ago
- Report an Issue
- Reported - view
Re: Eror saat klik your progress
@ASLAM ADI SAPUTRA Terima kasih atas updatenya. Tim kami sedang berusaha menemukan penyebab dari masalah ini. Setelah penyebab ditemukan dan diselesaikan,…
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 3 yrs ago
- Ask the Community
- Reported - view
Re: Eror saat klik your progress
@ASLAM ADI SAPUTRA Siap, terima kasih atas bantuannya.
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 3 yrs ago
- Ask the Community
- Reported - view
Re: Eror saat klik your progress
@ASLAM ADI SAPUTRA Saya tidak dapat melihat pesan error seperti pada screenshot walaupun sudah menggunakan versi chrome yang sama di HP Android saya. Mungkin bisa dicoba clear cache di Chrome nya…
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 3 yrs ago
- Ask the Community
- Reported - view
Re: Eror saat klik your progress
Hi Aslam, Terima kasih sudah menghubungi OpenLearning. Boleh tolong diinfokan nama browser dan versi browser yang digunakan? Terima kasih atas bantuannya.
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 3 yrs ago
- Ask the Community
- Reported - view

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Welcome to the OpenLearning Help Community!

OpenLearning Help Community

Ferry Darmadi

Re: I can't access the course ACC Volunteers Essentials 2nd Edition

Re: Unable to contact OpenLearning….. help!?

Re: Unable to Explore Course

Re: Can’t enter groups on OpenLearning

Re: Can’t enter groups on OpenLearning

Re: I can't do anything. Please fix

Re: I couldn’t submit my assignments and files

Re: I want my certificate to arrive in Egypt

Re: Attachments

Re: Can't complete the quiz

Re: Keep getting” please try again “

Re: Keep getting” please try again “

Re: I can not download module 2 video

Re: Account deactivated

Re: Keep getting” please try again “

Re: Keep getting” please try again “

Re: ACTIVITY CAN'T BE COMPLETED

Re: Blog Not Saving

Re: Answers not correct

Re: Eror saat klik your progress

Re: Answers not correct

Re: Eror saat klik your progress

Re: Eror saat klik your progress

Re: Eror saat klik your progress

Re: Eror saat klik your progress

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