Ferry Darmadi's Profile - OpenLearning Help Community

Latest Posts

Re: Unable to access the learning activities
Hi Thurgashini, Thanks for getting in touch. We have replied to your email regarding the same issue and will continue the discussion via email. Many thanks.
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 3 yrs ago
- Report an Issue
- Reported - view
Re: i need help
Hi Stephanie, Thanks for getting in touch. I have done a quick test, was able to get the correct answer, and achieve 100% completion for the page. I could see that the answers in your screenshot…
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 3 yrs ago
- Ask the Community
- Reported - view
Re: problem with the "check answer" button
You're welcome. Have a nice day Stephanie.
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 3 yrs ago
- Ask the Community
- Reported - view
Re: problem with the "check answer" button
Hi Stephanie, Thanks for getting in touch. I have done a quick test and was able to answer the question correctly. Please note that the answer is case sensitive so typing Intersection would be…
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 3 yrs ago
- Ask the Community
- Reported - view
Re: Cannot see plugin
Hi Rebecca, Great news! The issue on the Mini Project page is resolved now. Please give it another try and let me know if you still see the same issue as before. Many thanks.
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 3 yrs ago
- Report an Issue
- Reported - view
Re: Cannot see plugin
Hi Rebecca, I could see the plugin issue on the Mini Project page and not the Marketing Myopia page, do you still see the issue on the Marketing Myopia page? If yes,…
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 3 yrs ago
- Report an Issue
- Reported - view
Re: Cannot see plugin
Hi Rebecca, Thank you for reporting this in. We've contacted the course staff and asked them to amend these issues. As soon as we hear back from them, we will update you.…
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 3 yrs ago
- Report an Issue
- Reported - view
Re: Module 4- Non pharmacological management of COVID
Hi Meegan, Thanks for getting in touch. OpenLearning provides the learning platform for organizations and individuals to teach their courses. If you have any platform or technical issues,…
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 3 yrs ago
- Report an Issue
- Reported - view
Re: i cannot open uum mooc
Hi Nurul, Thanks for getting in touch. Could you please let me know the error message that you saw or if possible, please send me a screenshot of the error message? Many thanks.
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 3 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Tidak dapat menampilkan halaman
Hi Fitria, Terima kasih sudah menghubungi OpenLearning. Boleh tolong dikirimkan link ke halaman yang tidak bisa dibuka? Terima kasih atas bantuannya.
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 3 yrs ago
- Report an Issue
- Reported - view
Re: Progress Bar not Updated
Hi Han Lu and Jin Wen, Thanks for the update. I will send you a reply via email and continue the discussion there. Many thanks.
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 3 yrs ago
- Report an Issue
- Reported - view
Re: Progress Bar not Updated
Hi, Thanks for the update. We have received an email from you regarding the same issue. We will continue the discussion via email to resolve this issue. Many thanks.
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 3 yrs ago
- Report an Issue
- Reported - view
Re: Progress Bar not Updated
If you are having difficulties in completing a page, please kindly let us know the page name and we'll look into that for you.
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 3 yrs ago
- 1
- Report an Issue
- Reported - view
Re: Progress Bar not Updated
Hi Jin Wen, Thanks for getting in touch. I could see that there are just a few more pages that you should complete in order to achieve 100% completion for this course.…
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 3 yrs ago
- Report an Issue
- Reported - view
Re: Module task won't register I have completed
Hi Rebecca, Thanks for getting in touch. Could you please send me the course link so I could have a look? Many thanks.
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 3 yrs ago
- Ask the Community
- Reported - view
Re: Can't find the video
Hi M. Shahrul, Thanks for waiting. Great news! The video issue is resolved now. Please give it another try and let me know if you still see the same issue as before. Many thanks.
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 3 yrs ago
- Ask the Community
- Reported - view
Re: Can't find the video
Hi M. Shahrul, Thank you for reporting this in. We've contacted the course staff and asked them to amend these issues. As soon as we hear back from them, we will update you.…
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 3 yrs ago
- Ask the Community
- Reported - view
Re: Hi.i cant complete the modules as the quizzes aren't displayed.please sort this out.thanks
Hi Siti, Thanks for getting in touch. I have done a quick testing and could see all quizzes in all quiz modules. The quizzes in Quiz Module 4 are also displayed and I could complete the quiz to…
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 3 yrs ago
- Report an Issue
- Reported - view
Re: Can't play video to complete module
Hi Shi Yi, Thanks for waiting. Great news! The video issue is resolved now. Please give it another try to complete the page/module. Hope this helps and please let us know if you still see the same…
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 3 yrs ago
- Report an Issue
- Reported - view
Re: Unable to change my email
Hi Noel, Thanks for the update. Could you please send your current email address information to support@openlearning.com? For security reasons, I would like to suggest continuing this discussion via…
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 3 yrs ago
- Report an Issue
- Reported - view
Re: Unable to change my email
Hi Noel, Thanks for getting in touch. Considering that you could login to your account, I have verified your old email. Please give it another try to update to your current email.…
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 3 yrs ago
- Report an Issue
- Reported - view
Re: I can’t complete the assessment
Hi Patchanok, Thanks for getting in touch. Apparently, the order of the answer is counted for this assessment. I have done a quick testing and able to achieve the correct answer.…
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 3 yrs ago
- Ask the Community
- Reported - view
Re: Accessing COVID4 Nurses
Hi Meegan, Thanks for getting in touch. I have done a quick testing and could access the course once I've filled in all the required fields on the enrolment page.…
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 3 yrs ago
- Report an Issue
- Reported - view
Re: Not saving my enrollment information
Hi Chanelle, Thanks for getting in touch. Do you have a login problem at the moment? Could you please provide more details on the error message that prevented you from login?
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 3 yrs ago
- Report an Issue
- Reported - view
Re: Michelle Carmody
Hi Michelle, Thanks for getting in touch. I have done a quick testing and the course is online and accessible to me at the moment. I've sent a reply email to you regarding this issue and will…
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 3 yrs ago
- Report an Issue
- Reported - view

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Welcome to the OpenLearning Help Community!

OpenLearning Help Community

Ferry Darmadi

Re: Unable to access the learning activities

Re: i need help

Re: problem with the "check answer" button

Re: problem with the "check answer" button

Re: Cannot see plugin

Re: Cannot see plugin

Re: Cannot see plugin

Re: Module 4- Non pharmacological management of COVID

Re: i cannot open uum mooc

Re: Tidak dapat menampilkan halaman

Re: Progress Bar not Updated

Re: Progress Bar not Updated

Re: Progress Bar not Updated

Re: Progress Bar not Updated

Re: Module task won't register I have completed

Re: Can't find the video

Re: Can't find the video

Re: Hi.i cant complete the modules as the quizzes aren't displayed.please sort this out.thanks

Re: Can't play video to complete module

Re: Unable to change my email

Re: Unable to change my email

Re: I can’t complete the assessment

Re: Accessing COVID4 Nurses

Re: Not saving my enrollment information

Re: Michelle Carmody

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