Ferry Darmadi's Profile - OpenLearning Help Community

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Re: can the time of accessing the module be tracked?
Hi Pak Irfan, Thanks for getting in touch. I believe this question is the same as your other question in Bahasa Indonesia. Please find the answer in the other post below: https://help.openlearning.…
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 3 yrs ago
- Ask the Community
- Reported - view
Re: Saya kehilangan tanda tersebut,setelah saya menekan "hide all tips" bagaimana cara mengembalikannya
Hi Pak Irfan, Terima kasih sudah menghubungi OpenLearning. Boleh tolong diinfokan tanda yang dimaksud pak? Apabila ingin melihat modul apa saja yang sudah dikerjakan di kursus tersebut,…
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 3 yrs ago
- Ask the Community
- Reported - view
Re: i lost my track,how to get my tracker back
Hi Pak Irfan, Thanks for getting in touch. Could you please let me know which tracker that is missing? Please note that you could click on the progress bar to keep track of your course progress…
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 3 yrs ago
- Ask the Community
- Reported - view
Re: Saya ingin menanyakan fitur melacak ke aktifan ketika mengakses modul
Hi Pak Irfan, Terima kasih sudah menghubungi OpenLearning. Guru Anda bisa mengetahui berapa lama Anda aktif dalam menjalani kursus/course tersebut secara keseluruhan dan tidak per modul.…
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 3 yrs ago
- Ask the Community
- Reported - view
Re: The activities do not load
@Maizana Binti Safidi , Thanks for the confirmation. You're welcome. Have a nice day.
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 3 yrs ago
- Report an Issue
- Reported - view
Re: The activities do not load
Hi Maizana, Thanks for getting in touch. Are you referring to "Crossword Puzzle" page? If yes, I've done a quick test and was able to load the activity on Chrome and Firefox.…
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 3 yrs ago
- Report an Issue
- Reported - view
Re: Can't reach the full percentage due to a bug
Hi Teresa, Thank you for reporting this in. After further investigation, we've contacted the course staff and asked them to amend these issues. As soon as we hear back from them, we will update you.…
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 3 yrs ago
- Report an Issue
- Reported - view
Re: How do I can complete this
@SHAH MD ARAFAT RAHMAN Thanks for getting in touch. Could you please send me the course link or name so I could have a look? Many thanks.
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 3 yrs ago
- Ask the Community
- Reported - view
Re: Complete 8/8 activities on this module but I didn't get any credential (certificate) for this course
Hi M. Uzair, Thanks for getting in touch. We have received an email from you with the same question and will continue the discussion via email. Many thanks
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 3 yrs ago
- Report an Issue
- Reported - view
Re: NO CORRECT ANSWER FOR QUESTION
Hi Khe Yin, Great news! The issues are resolved now. Please give it another try and kindly let me know if you still see the same issue as before. Many thanks.
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 3 yrs ago
- Report an Issue
- Reported - view
Re: NO CORRECT ANSWER FOR QUESTION
@TEOH KHE YIN You're welcome. We will update you again once the issue is resolved. Many thanks.
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 3 yrs ago
- 1
- Report an Issue
- Reported - view
Re: NO CORRECT ANSWER FOR QUESTION
Hi Khe Yin, Thank you for reporting this in. We've contacted the course staff and asked them to amend these issues. As soon as we hear back from them, we will update you.…
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 3 yrs ago
- Report an Issue
- Reported - view
Re: my activity can't be completed
@Chew Yoke Khey Thanks for getting in touch. We have received your email for the same issue and will continue the discussion via email. Many thanks.
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 3 yrs ago
- 1
- Report an Issue
- Reported - view
Re: ACTIVITY CAN'T BE COMPLETED
@Chew Yoke Khey Thanks for getting in touch. We have received your email for the same issue and will continue the discussion via email. Many thanks.
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 3 yrs ago
- Report an Issue
- Reported - view
Re: ACTIVITY CAN'T BE COMPLETED
You're welcome. Have a nice day.
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 3 yrs ago
- 1
- Report an Issue
- Reported - view
Re: ACTIVITY CAN'T BE COMPLETED
@TEOH KHE YIN Thanks for reporting this in. I could replicate the issue and it's fixed now. Please kindly give it another try and let me know if you are still unable to achieve 100% completion for…
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 3 yrs ago
- Report an Issue
- Reported - view
Re: ACTIVITY CAN'T BE COMPLETED
Hi Khe Yin, Thanks for getting in touch. Could you please send me the course link or name so I could have a look? Many thanks.
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 3 yrs ago
- Report an Issue
- Reported - view
Re: Can't login to mobile app but can login using Chrome on my phone. No videos showing in chrome on my phone.
@Benita Van Der Wel Thanks for the confirmation. Glad that all are working well now. Have a nice day.
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 3 yrs ago
- Report an Issue
- Reported - view
Re: Can't login to mobile app but can login using Chrome on my phone. No videos showing in chrome on my phone.
Hi Benita, Thanks for getting in touch. Could you please send me the course name or link? Please also help to send us a screenshot of the no-content course via email to support@openlearning.com.…
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 3 yrs ago
- Report an Issue
- Reported - view
Re: "No files have been uploaded yet" after uploading and can not complete the task
Hi Humbert, Thank you for reporting this in. We've contacted the course staff and asked them to amend these issues. As soon as we hear back from them, we will update you.…
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 3 yrs ago
- Report an Issue
- Reported - view
Re: CSC134 - Computer & Information Processing
Hi Pagavathy, Thanks for getting in touch. OpenLearning provides the learning platform for organizations and individuals to teach their courses. If you have any platform or technical issues,…
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 3 yrs ago
- Report an Issue
- Reported - view
Re: Cannot access the documents
Hi Eziatul, Thanks for getting in touch. Could you please send me the page link so I could have a look further? Many thanks.
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 3 yrs ago
- Report an Issue
- Reported - view
Re: Cant access the course
Hi Nur, Thanks for getting in touch. I could see that your account hasn't been enrolled in any courses yet. Did you use another account to gain access to these courses before?…
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 3 yrs ago
- Report an Issue
- Reported - view
Re: I cant access my Online Learning
Hi Nur, Thanks for getting in touch. I could see that your account hasn't been enrolled in any courses yet. Did you use another account to gain access to these courses before?…
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 3 yrs ago
- Report an Issue
- Reported - view
Re: The Team Player course show 75% progress when i have completed all the related task given
Hi M. Fikri, Thanks for getting in touch. We have received your email regarding the same issue and will reply and continue this discussion via email. Many thanks.
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 3 yrs ago
- Ask the Community
- Reported - view

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Welcome to the OpenLearning Help Community!

OpenLearning Help Community

Ferry Darmadi

Re: can the time of accessing the module be tracked?

Re: Saya kehilangan tanda tersebut,setelah saya menekan "hide all tips" bagaimana cara mengembalikannya

Re: i lost my track,how to get my tracker back

Re: Saya ingin menanyakan fitur melacak ke aktifan ketika mengakses modul

Re: The activities do not load

Re: The activities do not load

Re: Can't reach the full percentage due to a bug

Re: How do I can complete this

Re: Complete 8/8 activities on this module but I didn't get any credential (certificate) for this course

Re: NO CORRECT ANSWER FOR QUESTION

Re: NO CORRECT ANSWER FOR QUESTION

Re: NO CORRECT ANSWER FOR QUESTION

Re: my activity can't be completed

Re: ACTIVITY CAN'T BE COMPLETED

Re: ACTIVITY CAN'T BE COMPLETED

Re: ACTIVITY CAN'T BE COMPLETED

Re: ACTIVITY CAN'T BE COMPLETED

Re: Can't login to mobile app but can login using Chrome on my phone. No videos showing in chrome on my phone.

Re: Can't login to mobile app but can login using Chrome on my phone. No videos showing in chrome on my phone.

Re: "No files have been uploaded yet" after uploading and can not complete the task

Re: CSC134 - Computer & Information Processing

Re: Cannot access the documents

Re: Cant access the course

Re: I cant access my Online Learning

Re: The Team Player course show 75% progress when i have completed all the related task given

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