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Ferry Darmadi
Customer Success
Ferry_Darmadi
Customer Success and Onboarding Associate
Jakarta
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Joined
Mon Aug 23 02:35:56 UTC 2021
381
posts
49
likes received
8
followers
Latest Posts
Re: Dementia care for the care worker
Hi Charizza, Thank you for reporting this in. We've contacted the course staff and asked them to amend these issues. As soon as we hear back from them, we will update you.…
Ferry Darmadi
Customer Success
Customer Success and Onboarding Associate
Ferry_Darmadi
3 yrs ago
Report an Issue
Reported - view
Re: The course can not access
Hi Siow Yin, Thanks for getting in touch. I have done a quick test and I could access the course. Could you please give it another try again and if you can't access the course,…
Ferry Darmadi
Customer Success
Customer Success and Onboarding Associate
Ferry_Darmadi
3 yrs ago
Report an Issue
Reported - view
Re: Keslahan dalam data pribadi
Hi Irfan, Terima kasih sudah menghubungi OpenLearning. Bisa tolong dikirimkan course link-nya untuk kami periksa lebih lanjut?
Ferry Darmadi
Customer Success
Customer Success and Onboarding Associate
Ferry_Darmadi
3 yrs ago
Report an Issue
Reported - view
Re: Workforce Diversity Case Study doc missing
Hi Scott, Thank you for reporting this in. We've contacted the course staff and asked them to amend these issues. As soon as we hear back from them, we will update you.…
Ferry Darmadi
Customer Success
Customer Success and Onboarding Associate
Ferry_Darmadi
3 yrs ago
Report an Issue
Reported - view
Re: Unable to access any content for my course on open learning
Hi Catharris, Thanks for reporting this in. There was a link issue for this course and it's resolved now. Please give it a try again and let me know if you still see the same issue as before.
Ferry Darmadi
Customer Success
Customer Success and Onboarding Associate
Ferry_Darmadi
3 yrs ago
Report an Issue
Reported - view
Re: the progress bar do not work properly
Hi Diva, Thanks for the update. Could you please send me the course link so I could have a look?
Ferry Darmadi
Customer Success
Customer Success and Onboarding Associate
Ferry_Darmadi
3 yrs ago
Fixed and Solved Issues
Reported - view
Re: Tidak dapat join semula setelah laptop restart tiba-tiba kerana status telah menjadi "joined"
Hi Nur Syafifah, Terima kasih atas updatenya. Boleh tolong diinfokan error yang keluar pada waktu login melalui laptop? Apa memungkinkan untuk mengirimkan screenshotnya juga?…
Ferry Darmadi
Customer Success
Customer Success and Onboarding Associate
Ferry_Darmadi
3 yrs ago
Fixed and Solved Issues
Reported - view
Re: Server Error from OL API
Hi Cath, Thanks for the update. We have received your chat message for the same issue and we are continuing the discussion over chat to resolve this issue.
Ferry Darmadi
Customer Success
Customer Success and Onboarding Associate
Ferry_Darmadi
3 yrs ago
Report an Issue
Reported - view
Re: Safe Ministry Essentials Level 1 Error
Hi Mark, Thanks for the feedback. I could open the page now, could you please give it a try and please let me know if you still see the same issue as before?
Ferry Darmadi
Customer Success
Customer Success and Onboarding Associate
Ferry_Darmadi
3 yrs ago
Report an Issue
Reported - view
Re: App function
Hi Vinh, Thanks for getting in touch. I couldn't replicate this issue on Android. Could you please let me know which app platform did you use to see this issue?
Ferry Darmadi
Customer Success
Customer Success and Onboarding Associate
Ferry_Darmadi
3 yrs ago
Report an Issue
Reported - view
Re: Tersalah isi e-mail address
Hi Juan, Sekedar konfirmasi, akun tressyjerami@gmail.comt telah berhasil ditutup. Semoga bermanfaat.
Ferry Darmadi
Customer Success
Customer Success and Onboarding Associate
Ferry_Darmadi
3 yrs ago
Report an Issue
Reported - view
Re: Tersalah isi e-mail address
Hi Juan, Terima kasih sudah menghubungi OpenLearning. Saya bisa membantu menutup akun yang lama. Untuk akun yang baru dengan email tressyjerami@gmail.com,…
Ferry Darmadi
Customer Success
Customer Success and Onboarding Associate
Ferry_Darmadi
3 yrs ago
Report an Issue
Reported - view
Re: issue
Please also help to send a brief description of the issue. Thanks for your help.
Ferry Darmadi
Customer Success
Customer Success and Onboarding Associate
Ferry_Darmadi
3 yrs ago
Report an Issue
Reported - view
Re: issue
Hi Muhammad Rafiq, Thanks for getting in touch. Could you please send me the course link or name so I could have a look?
Ferry Darmadi
Customer Success
Customer Success and Onboarding Associate
Ferry_Darmadi
3 yrs ago
Report an Issue
Reported - view
Re: Assalamualaikum
Hi Kak Reski, Terima kasih sudah menghubungi OpenLearning. Boleh tolong diinfokan nama kursus yang diambil atau link ke kursusnya?
Ferry Darmadi
Customer Success
Customer Success and Onboarding Associate
Ferry_Darmadi
3 yrs ago
Report an Issue
Reported - view
Re: Assalamualaikum, saya gabisa kirim audio kek mana, disuruh baca artikel tp gangerti tetap
Hi Kak Reski, Terima kasih sudah menghubungi OpenLearning. Boleh tolong diinfokan nama kursus yang diambil atau link ke kursusnya?
Ferry Darmadi
Customer Success
Customer Success and Onboarding Associate
Ferry_Darmadi
3 yrs ago
Ask the Community
Reported - view
Re: "Something went wrong"
Hi Farah, Thanks for getting in touch. It should be back to normal now, please let me know if you still see the same issue.
Ferry Darmadi
Customer Success
Customer Success and Onboarding Associate
Ferry_Darmadi
3 yrs ago
Report an Issue
Reported - view
Re: Something went wrong
Hi Annisa, Thanks for getting in touch. It should be back to normal now, please let me know if you still see the same issue.
Ferry Darmadi
Customer Success
Customer Success and Onboarding Associate
Ferry_Darmadi
3 yrs ago
Report an Issue
Reported - view
Re: Something went wrong...
Hi Allaam, Thanks for getting in touch. It should be back to normal now, please let me know if you still see the same issue.
Ferry Darmadi
Customer Success
Customer Success and Onboarding Associate
Ferry_Darmadi
3 yrs ago
Report an Issue
Reported - view
Re: Issue
Hi Sulis, Thanks for getting in touch. Please help to send me the course link so I could have a look.
Ferry Darmadi
Customer Success
Customer Success and Onboarding Associate
Ferry_Darmadi
3 yrs ago
Report an Issue
Reported - view
Re: Open Learning Error Problem
Hi Wei Hao, Thanks for getting in touch. Please help to send me the course link so I could have a look.
Ferry Darmadi
Customer Success
Customer Success and Onboarding Associate
Ferry_Darmadi
3 yrs ago
Ask the Community
Reported - view
Re: Can't access course page
Hi Cathy, Thanks for getting in touch. I could access module 2 at the moment. Could you please try again and let me know if you still see the same issue?
Ferry Darmadi
Customer Success
Customer Success and Onboarding Associate
Ferry_Darmadi
3 yrs ago
Report an Issue
Reported - view
Re: Can't access course work - Novel Writing Essentials
Hi Mava, Thanks for getting in touch. I could access module 2 at the moment. Could you please try again and let me know if you still see the same issue?
Ferry Darmadi
Customer Success
Customer Success and Onboarding Associate
Ferry_Darmadi
3 yrs ago
Report an Issue
Reported - view
Re: Reactiving email account
Hi Akhsan, I have reactivated your account. Hope this helps and please let me know if you have any further questions.
Ferry Darmadi
Customer Success
Customer Success and Onboarding Associate
Ferry_Darmadi
3 yrs ago
Report an Issue
Reported - view
Re: continue course design
You're welcome. Have a nice day.
Ferry Darmadi
Customer Success
Customer Success and Onboarding Associate
Ferry_Darmadi
3 yrs ago
Ask the Community
Reported - view
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