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Re: Qlitch in Quiz 3.9 Hi Sharon, I tested the page and I was able to complete it, so I can assure you there's no technical issue. I'm afraid OpenLearning is not at liberty to share the correct answers with you but you can…
- Alenka PrezeljCustomer Success
- Customer Success Advocate at OpenLearning
- Alenka_Prezelj
- 2 days ago
- Report an Issue
- Reported - view
Re: Error in STANSW literacy in Secondary science course Hi Christin, here's how you can remove the answers and try again: Hope this helps!
- Alenka PrezeljCustomer Success
- Customer Success Advocate at OpenLearning
- Alenka_Prezelj
- 2 days ago
- Report an Issue
- Reported - view
Re: Qlitch in Quiz 3.9 Hi Sharon, It is possible that you need to tick more than one answer. Hope this helps!
- Alenka PrezeljCustomer Success
- Customer Success Advocate at OpenLearning
- Alenka_Prezelj
- 2 days ago
- Report an Issue
- Reported - view
Re: Signed in with Facebook - oh, oh! @Carol Shipard Hi Carol! I have resent it to your det.nsw.edu.au address.
- Alenka PrezeljCustomer Success
- Customer Success Advocate at OpenLearning
- Alenka_Prezelj
- 9 days ago
- Report an Issue
- Reported - view
Re: unable to proceed with test your knowledge Hi there, can you please post the link to this page? Thanks!
- Alenka PrezeljCustomer Success
- Customer Success Advocate at OpenLearning
- Alenka_Prezelj
- 10 days ago
- Report an Issue
- Reported - view
Re: Signed in with Facebook - oh, oh! Hi Carol, we have responded to your email. Thank you!
- Alenka PrezeljCustomer Success
- Customer Success Advocate at OpenLearning
- Alenka_Prezelj
- 10 days ago
- Report an Issue
- Reported - view
Re: groups function Hi Kathryn, could you please share to the page where this is happening so we can take a closer look? Thanks!
- Alenka PrezeljCustomer Success
- Customer Success Advocate at OpenLearning
- Alenka_Prezelj
- 11 days ago
- Report an Issue
- Reported - view
Re: Module 3 evaluation survey @Danika Gasanz Hi Danika, if you're having trouble viewing the survey, please make sure that your browser zoom is set to 100% and then refresh the page.…
- Alenka PrezeljCustomer Success
- Customer Success Advocate at OpenLearning
- Alenka_Prezelj
- 2 wk ago
- Report an Issue
- Reported - view
Re: Flexibility to change course creator's name and photo @Chong Siu Hou Thank you for clarifying. If you'd like to change only the photo, that can be done by the person who has access to the account. She/he can follow the steps on: https://help.…
- Alenka PrezeljCustomer Success
- Customer Success Advocate at OpenLearning
- Alenka_Prezelj
- 3 wk ago
- Suggest a Feature
- Reported - view
Re: Flexibility to change course creator's name and photo Hi Samantha! Thanks for your feedback. You don't need one account just for the purpose for creating accounts just so that photo would appear there. If you would like to change the course creator…
- Alenka PrezeljCustomer Success
- Customer Success Advocate at OpenLearning
- Alenka_Prezelj
- 3 wk ago
- Suggest a Feature
- Reported - view
Re: Cannot complete the quiz Hi Nur Azzah, can you please share the link to the quiz page so we can take a look?
- Alenka PrezeljCustomer Success
- Customer Success Advocate at OpenLearning
- Alenka_Prezelj
- 3 wk ago
- Report an Issue
- Reported - view
Re: Course wont register completion Hi Ravinas, can you share the course URL and a screenshot of the issue? Thanks!
- Alenka PrezeljCustomer Success
- Customer Success Advocate at OpenLearning
- Alenka_Prezelj
- 3 wk ago
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- Reported - view
Re: Customising notifications for course-related social activities @Matt Wood and @KohLingPong great news,"Mark all as read" button is back. Please find it here:
- Alenka PrezeljCustomer Success
- Customer Success Advocate at OpenLearning
- Alenka_Prezelj
- 4 wk ago
- Account Settings
- Reported - view
Re: How do email and platform notifications work? @Linda Watts Hi Linda, thanks for letting us know about this. Do you mind sharing the address you sent an email to and received no response? We haven't received anything from you to…
- Alenka PrezeljCustomer Success
- Customer Success Advocate at OpenLearning
- Alenka_Prezelj
- 4 wk ago
- Account Settings
- Reported - view
Re: How do I delete a class? @Lamey Fathey Atalla Abdou Hi there, could you please share the course link so we can check that for you? Thank you.
- Alenka PrezeljCustomer Success
- Customer Success Advocate at OpenLearning
- Alenka_Prezelj
- 1 mth ago
- Classes
- Reported - view
Re: Certificates sent as their own emails Hi @AGTA Online Learning ! I'm happy to report that this is now again possible! Please refer to:…
- Alenka PrezeljCustomer Success
- Customer Success Advocate at OpenLearning
- Alenka_Prezelj
- 1 mth ago
- 1
- Suggest a Feature
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Re: Announcement title in e-mails Hi @candice_goold @katy_ashton and @instructor_coen the long awaited update is here! :) The subject of the email for the announcements now includes the title of the announcement!…
- Alenka PrezeljCustomer Success
- Customer Success Advocate at OpenLearning
- Alenka_Prezelj
- 1 mth ago
- Suggest a Feature
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Re: Daily digest email summary of all activity in the course that day Hi @Australian Writers' Centre - great news, this is now possible! Please refer to: Daily email digest
- Alenka PrezeljCustomer Success
- Customer Success Advocate at OpenLearning
- Alenka_Prezelj
- 1 mth ago
- Suggest a Feature
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Re: Receive email notifications for "Post file" submissions Hi @Australian Writers' Centre I'm happy to let you know that this is now possible via our notifications upgrade! :) For more information you can refer to:…
- Alenka PrezeljCustomer Success
- Customer Success Advocate at OpenLearning
- Alenka_Prezelj
- 1 mth ago
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Re: Pop-up before issuing credentials Hi Waluyo and Halimatul, I'm happy to report that the above suggestion has now been implemented. Hope this will help! :)
- Alenka PrezeljCustomer Success
- Customer Success Advocate at OpenLearning
- Alenka_Prezelj
- 1 mth ago
- Suggest a Feature
- Reported - view
Re: I Cannot Access Any of my Training Modules Hi @Calaeryn Williams The issues have been resolved. Please let us know if you have any further questions.
- Alenka PrezeljCustomer Success
- Customer Success Advocate at OpenLearning
- Alenka_Prezelj
- 1 mth ago
- Report an Issue
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Re: Add multiple courses into categories Hi Cyberlynx! Thank you for your suggestion. Are you referring to course categories or marketplace categories?
- Alenka PrezeljCustomer Success
- Customer Success Advocate at OpenLearning
- Alenka_Prezelj
- 1 mth ago
- Suggest a Feature
- Reported - view
Re: Bring back "mark all as read" Hi @Code Club Au and @KohLingPong We're happy to report that the Mark all (notifications) as read has now been released.
- Alenka PrezeljCustomer Success
- Customer Success Advocate at OpenLearning
- Alenka_Prezelj
- 1 mth ago
- Suggest a Feature
- Reported - view
Re: Mark all notification as read Hi there, we're happy to let you know that Mark all (notifications) as read button has now been released. If you have any questions or concerns, please let us know.
- Alenka PrezeljCustomer Success
- Customer Success Advocate at OpenLearning
- Alenka_Prezelj
- 1 mth ago
- Suggest a Feature
- Reported - view
Re: ive already completed the task and has been refreshing it so many times but my percentage bar still not full! Hi there! Can you please share the link to the page so we can take a look? Thanks!
- Alenka PrezeljCustomer Success
- Customer Success Advocate at OpenLearning
- Alenka_Prezelj
- 1 mth ago
- Report an Issue
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Customer Success

Alenka Prezelj

Alenka_Prezelj

Customer Success Advocate at OpenLearning

Slovenia

2,725
674
46

Joined: 18 Jan 2018

https://www.openlearning.com/u/alenka/

My name is Alenka. I love learning, teaching, and helping others.

I'm a big fan of e-learning and MOOCs in particular.

I am also a member of the Customer Success Team at Openlearning, and I'm very excited to be a part of this community!

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