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error accured on course
- Answered
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Score not changing
Hi question 1 of my quiz I cannot get right I have tried every combination possible
- Answered
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can't download certificate
Getting error page when I try to download my certificate. Please help
- Fixed
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Can't Download the Certificate
Hi. I have finished my tasks in the course but it seems like I can't download my certificate. Please help and thank you.
- Fixed
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Technical problem
hi i would like to ask why my image is corrupted 90% of the time I submit an image in OL
- Answered
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unable to complete a module
I am unable to play the video in module 3 and can not complete the course
- Answered
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Unable to enter submission
I am undertaking the Dying2learn course module 4, there seems to be an issue posting my submission and moving to the next component.
- Answered
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Stuck on activity
Hi, I'm undertaking the Dying2Learn course and appear to be stuck on Activity 4.2 (Module 4). Despite responding to the activity several times, and submitting and posting,…
- Answered
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cannot add a quiz
Repeatedly when I try to add a quiz i cannot move to set it up. It just appears blank and I can't set the quiz up.
- Answered
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It’s stuck again 😶
- Answered
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Unable to access OL expect the chat window
Hi, two of my students are having trouble with OL this morning. Apparently they can't open anything expect the chat window. I told them to restart their devices then login again but this hasn't…
- Answered
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Unable to enrol
Good morning. I want to enrol in Research Week 2020 but unable to, here's the link https://tinyurl.com/rwUKM2020
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Can't move forward as it keeps showing that I have not completed previous module
Hi, I can't seem to move forward with my course as it keeps showing I have not completed the previous one, which I have done. Please help to resolve asap as I have limited time left.
- Answered
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Selecting the course registration button shuts down the app
When I click the button to register for the AI & ML short course, the app shuts down. There is no option to register via the website.
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Error website
Hi, I cant access to a course in open learning 'Introduction to Sectional Anatomy'. Can you help me resolve the issue, tq.
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Missing resources in the MS Excel 2016 Essentials course
The practice files on the resources tab for the MS Excel 2016 essentials course are missing. you get an XML file missing error when trying to open or save as.
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Cant open the video
https://www.openlearning.com/usmmooc/courses/penjagaan-pesakit-paliatif-dan-terlantar-di-komuniti/alatan-di-rumah-ii/?cl=1
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How to move to next page.
I am unable to move to next page. Though i have correctly answered all questions as mentioned criteria to move forward.
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Editing a blog
I am having issues with editing a blog. When I press the save option it changes to 'saving..error'
Content aside
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Fixed and Solved IssuesSee which issues we've resolved and fixed.