Ronald Silvosa's Profile - OpenLearning Help Community

Latest Posts

Re: Telehealth - Embracing technology in healthcare - Module 1
Hi @Kim Lyons thanks for reaching out. We've tested the page / widget in question and can see that it's working just fine. Kindly try another browser or perhaps if you're already using Google Chrome…
- ronsilvosa
- 1 yr ago
- Report an Issue
- Reported - view
Re: Openlearning Blog Page subcribers
Hi, @Robert Pearce thanks for reaching out. Currently, there is no way to see the actual individuals who follow/subscribe to your blog. However, you can see the actual # of subscribers by clicking…
- ronsilvosa
- 1 yr ago
- Ask the Community
- Reported - view
Re: HELP!!!
Hi @PARANIHI CLARK Thanks for getting in touch. OpenLearning provides the learning platform for organisations and individuals to teach their courses. If you have any platform or technical issues,…
- ronsilvosa
- 1 yr ago
- Ask the Community
- Reported - view
Re: I can't complete the course
@Nur Natasya Sofiya Binti Hishammuddin No worries at all. Have a wonderful day.
- ronsilvosa
- 1 yr ago
- Report an Issue
- Reported - view
Re: I can't complete the course
Hi @Nur Natasya Sofiya Binti Hishammuddin Thanks for reaching out. We've reached out to our engineers regarding the issue you're experiencing. We'll update you as soon as we have more information.…
- ronsilvosa
- 1 yr ago
- Report an Issue
- Reported - view
Re: COMPLETION PAGE
Hi @Lauren Burwell Thanks for reaching out. We've responded to your email. kindly reply back to us there so we could assist you, specifically, kindly share the URL/link to the course that you're…
- ronsilvosa
- 1 yr ago
- Ask the Community
- Reported - view
Re: Cpd point
Hi @Marzaniahtulfaddilah Abd Rahim Thanks for getting in touch. OpenLearning provides the learning platform for organisations and individuals to teach their courses.…
- ronsilvosa
- 1 yr ago
- 1
- Ask the Community
- Reported - view
Re: Add a quality changer for videos!
Hi @Erfan Atyabi , Thanks for reaching out. Unfortunately, the course provider is no longer associated/subscribed to openlearning.com, which means that no further changes can/will be made to the…
- ronsilvosa
- 1 yr ago
- Report an Issue
- Reported - view
Re: Video progress cannot be dragged
@JIA Hi, thanks for getting back. Yes, it's not possible to skip the video as it's been set up that you're required to watch it from start to finish in order for you to receive the completion mark…
- ronsilvosa
- 1 yr ago
- Report an Issue
- Reported - view
Re: Video progress cannot be dragged
Hi @JIA Thanks for reaching out. Could you please confirm if you're referring to being able to forward the video instead of watching it from start to finish? If not,…
- ronsilvosa
- 1 yr ago
- Report an Issue
- Reported - view
Re: Safer Ministry for Anglican workers
Hi @Donna, thanks for reaching out. We checked your profile and could not confirm which course you were enrolled in. Could you please share the direct link to the course you're referring to so we…
- ronsilvosa
- 1 yr ago
- Report an Issue
- Reported - view
Re: Student Readiness Backpack
Hi, @TEOH EL VON Thanks for reaching out. To check on your progress and see which pages you haven't fully completed, please go to the course and click on the green and white progress bar at the top…
- ronsilvosa
- 1 yr ago
- Report an Issue
- Reported - view
Re: Keep getting” please try again “
@ROSEMINI ZABIDI SHAFIE Hi Rose, thanks for getting back. With how the quiz is set up, it's not possible to pinpoint which ones you answered wrong. We suggest that you leave a comment at the bottom…
- ronsilvosa
- 1 yr ago
- Report an Issue
- Reported - view
Re: Pro-ELT Enhance (Proficient): Speaking
@DAVID TING JIA WAN Hi, thanks for your patience. I checked just now and can see that you already completed the course. Please note that you should receive your certificate of completion via email…
- ronsilvosa
- 1 yr ago
- Report an Issue
- Reported - view
Re: Participants not getting reset password email
Hi @Wong Yeong Ru thanks for reaching out. This could be a case of the student's email provider are blocking emails coming from *@openlearning.com as well as from @amazonses.…
- ronsilvosa
- 1 yr ago
- Report an Issue
- Reported - view
Re: Administrative User Details for Enrollments Suggestion
Thank you for your suggestion @Jason Dent. We'll raise this to our problems and opportunities space with the product team as something to discuss and determine if/when/how we can make this…
- ronsilvosa
- 1 yr ago
- Suggest a Feature
- Reported - view
Re: Cannot access
Hi @ROJIETA BINTI ZAKARIA Moe Thanks for reaching out. We have responded back to your email. Thank you and have a great weekend.
- ronsilvosa
- 1 yr ago
- Ask the Community
- Reported - view
Re: Answers not correct
@Brett Steven Berridge Hi there, looks like it could have just been a delay. I can see that you have now completed the course. Let us know if you need anything else. Thank you.
- ronsilvosa
- 1 yr ago
- Report an Issue
- Reported - view
Re: Answers not correct
@Brett Steven Berridge Hi there, I'm jumping in for Ferry as his shift doesn't start until a bit later today. I checked your progress and can see that you already completed Module 3.1.…
- ronsilvosa
- 1 yr ago
- Report an Issue
- Reported - view
Re: My Progress page not working
@Vystin Culas @NITIYA AP KANNADASS Thanks for your patience. The issue with the progress page has been resolved. Kindly try to access the progress page again and let us know if you run into any…
- ronsilvosa
- 1 yr ago
- Report an Issue
- Reported - view
Re: My Progress page not working
Hi @Vystin Culas thanks for reaching out. Our sincere apologies for the inconvenience. We were able to replicate the issue and have reported this to our engineers.…
- ronsilvosa
- 1 yr ago
- Report an Issue
- Reported - view
Re: link not working
Hi @Fiona Dunn thanks for reaching out. Could you please share the link to the actual page within the course where you found the above link? Once we have the link, we can take a look to confirm,…
- ronsilvosa
- 1 yr ago
- Report an Issue
- Reported - view
Re: Allow portal admin or course admin to change students name.
@TM VLP Thanks for your suggestion. To protect the student's privacy, changes to their account including to their display name can only be done by the student themselves.…
- ronsilvosa
- 1 yr ago
- Suggest a Feature
- Reported - view
Re: I cant complete my course!
Hi @Sujay Ashwinraj thanks for your patience. There was an issue with one of the pages, but that has now been addressed by the course creator, however,…
- ronsilvosa
- 1 yr ago
- Ask the Community
- Reported - view
Re: "No files have been uploaded yet" after uploading and can not complete the task
@(Humbert)Guanhua , Happy Monday! I hope you're well and safe. Please be informed that the course provider has gone ahead and addressed the issue found on this course page.…
- ronsilvosa
- 2 yrs ago
- Report an Issue
- Reported - view

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Welcome to the OpenLearning Help Community!

OpenLearning Help Community

Ronald Silvosa

Re: Telehealth - Embracing technology in healthcare - Module 1

Re: Openlearning Blog Page subcribers

Re: HELP!!!

Re: I can't complete the course

Re: I can't complete the course

Re: COMPLETION PAGE

Re: Cpd point

Re: Add a quality changer for videos!

Re: Video progress cannot be dragged

Re: Video progress cannot be dragged

Re: Safer Ministry for Anglican workers

Re: Student Readiness Backpack

Re: Keep getting” please try again “

Re: Pro-ELT Enhance (Proficient): Speaking

Re: Participants not getting reset password email

Re: Administrative User Details for Enrollments Suggestion

Re: Cannot access

Re: Answers not correct

Re: Answers not correct

Re: My Progress page not working

Re: My Progress page not working

Re: link not working

Re: Allow portal admin or course admin to change students name.

Re: I cant complete my course!

Re: "No files have been uploaded yet" after uploading and can not complete the task

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