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"Free to learn" is a confusing label for many institutions who handle payment externally or in an unusual way
My institution handles payment outside of OpenLearning. The student pays on our external system and then we enrol them into our private OpenLearning courses.…
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Course incomplete
My course on Social and Emotional learning is saying only 87% complete when I have finished all questions etc. Please Help!
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Audio files will not save in Play Audio File widget
As a course administrator, I can upload an audio file in the Play Audio File widget but the audio file will not save. The message "File uploaded" pops up, but upon selecting the Done button,…
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the progress bar do not work properly
hi my progress bar is not working properly, it did not increase even though i already complete all the activities.when i open the learning activities it said i didnt complete it.…
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Group Import/Export sample files aren't in the right format?
Something is fishy about the sample file I get when I click "Download Sample Files" in the Course Setup > Groups page. This is the file I get: bygroups.…
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When exporting posts, it's really hard to specify the right page to export from.
I'm trying to export all the student posts from a particular page in my course. However, I have several pages throughout my course that are named the same thing and it is very hard to tell which…
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educator account subscribe pop up won't close
This was already asked in 'Ask the Community' but I'm flagging it as a bug too. On opening the course, educator account subscribe pop can't be closed and I cannot access my course
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Clinical antibiotic stewardship for south africa course: cannot access multiple choice quiz
I am able to watch the videos for each module but I cannot access the multiple choice quiz for each module... the following message displays: 56c2e1091d41c80c1a000001.openlearningapps.…
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Half-width widget blocks overlapping on mobile browser
Issue Summary Half width widget blocks are overlapping on mobile browser (tested iOS 7 Safari, iOS X Chrome) You can test in this course (on homepage): https://www.openlearning.…
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Title on browser tab doesn't change
When I go from one page to another the title of the tab doesn't update in my browser.
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Navigation menu disappears in some courses
The menu items on the side bar seem to change every time I refresh: https://www.openlearning.com/courses/twice https://www.openlearning.com/courses/fbd101 See comments thread BUFF-2433
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Inconsistencies with courses displayed in old and new topbars
I am a part of an institution (the university of Melbourne) but am not in any of its courses. When I went to visit this institution via the new top bar I couldn't find it,…
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[object Object] appearing in page heading
[object Object] appears at the top of a page e.g. https://www.openlearning.com/unswcourses/courses/comp93414/assignment_3
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VIDEO PLAYBACK UNAVAILABLE
I am taking Islamic Banking Management course under UUM MOOC. However, I won't be able to complete my course due to video playback unavailable. May I know who I need to contact in order for me to…
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Unable to play video due to private access
Hi there, I would like to highlight two videos in the Course of "AWS Educate Cloud Computing" are not able to be played. Link : https://www.openlearning.…
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Video are disable
Teaching by Design.. can't play video in 4.3. Help us to solve this problem so we can get the certificate. Please
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HTML escape causes semi; to appear in text
Hello, if you put a semicolon in a sentence or anywhere in your text and save it it renders as: semi;
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Respected Sir / Madam RUDN Sign & Logo missing in certificate
Respected Sir / Madam RUDN Sign & Logo missing in certificate
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Images not displaying in quizzes
Hi! Some images are not displaying in my quizzes anymore (they were displaying in the quizzes when the course ran in previous years). Any suggestions/help? Thanks!
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Can not move on
Hello, I am having trouble moving on to the next module in the 2019 Summer College Application Essay Workshop. Although I have completed all the previous modules every time I try to move on I get…
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Embedded iFrame widget progress
It appears that the embedded iFrame widget completion is not recognised in students' progress. When completion settings are set as 'completed when viewed' (default setting) and students view the…
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Super unsafe password making rule
This is disgusting and absurd on an incredible level. How can you prevent the usage of half the alphabet just because they are letters present in my email?…
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Modules appearing as locked in Courses
A number of users have reported that they cannot access their Learning Activities/Modules. Modules are appearing as locked and display your current Date and Time:…
- Fixed
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Ask the CommunityAsk or answer a question in the community space.
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Report an IssueHelp us improve the OpenLearning experience by reporting bugs and issues.
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Suggest a FeatureYour suggestions help us spot trends and design for the future. We'll update you if we make something related to your suggestion.
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Suggest an App for the App MarketplaceWe value your input and love hearing your ideas about apps that will extend the functionality of our platform for you. Please keep in mind that this board is primarily for collecting interest and gauging user preferences. While we strive to consider all suggestions, it's important to note that we may not be able to implement every idea.
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Fixed and Solved IssuesSee which issues we've resolved and fixed.