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cant access another module
i have completed the previous module but seem still cannot access as it says that it have not been completed,my progression for that module is not working like it been stuck.…
- Solved
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Certificate
I am unable to get certificate after completing the course. I have completed the course 100%. There is no quiz or testing materials available in Learning activities so I think its over.…
- Solved
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Course Feed not loading
The Course Feed doesn't seem to be loading in courses at the moment. For example https://www.openlearning.com/education/courses/instructional-design-effective-learning/CourseFeed Here is the Console…
- Fixed
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Progress not checked "completed" even though have been viewed
Hi, i need to get certificate (100%) however there are sections i have viewed but not marked as "completed"
- Solved
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Images not displaying in quizzes
Hi! Some images are not displaying in my quizzes anymore (they were displaying in the quizzes when the course ran in previous years). Any suggestions/help? Thanks!
- Fixed
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organisational responsibilities
I have been unable to correct a wrong answer on this page - the connection ropes cannot be cancelled to allow me to try again and to complete the total course.
- Answered
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Super unsafe password making rule
This is disgusting and absurd on an incredible level. How can you prevent the usage of half the alphabet just because they are letters present in my email?…
- Fixed
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"Free to learn" is a confusing label for many institutions who handle payment externally or in an unusual way
My institution handles payment outside of OpenLearning. The student pays on our external system and then we enrol them into our private OpenLearning courses.…
- Fixed
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Not Receiving Notifications (Mobile)
OL's mobile app (iOs) doesn't notify me of any updates. I have to manually check within the app everything to see if I missed anything out. Even if there's updates, the app will fail to notify me.…
- Solved
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Modules appearing as locked in Courses
A number of users have reported that they cannot access their Learning Activities/Modules. Modules are appearing as locked and display your current Date and Time:…
- Fixed
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Mobile App has a "JSON decode" error on login
Upon logging in I get a popup saying that there was a JSON decode error - seems to be trying to decode an HTML response (possibly an HTTP error - e.g. 400 or 500) choking on the first "<" of an…
- Solved
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Problem Processing Enrolment
Everytime i click on joining the course, it just tells me there is enrolment problems. And that i should contact support. https://gyazo.com/2109ee44ffcea39153ec2e2c2f0d25d0
- Solved
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Error on the task
I cant get a tick but I have complete all the activities . https://www.openlearning.com/upsilearn/courses/kah1043/teaching_strategies
- Solved
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'Can't reach this page'
This above message keeps appearing each time I try to participate in/do an activity in the course I started. I have refreshed the page several times and even tried to open else where but nothing is…
- Solved
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New Teach users cannot create an account
From Adam: I’m getting an error when I try to join a course on Teach and create an account: The same thing happens on Sunway – so it might be happening on all custom domain institutions We haven’t…
- Fixed
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Course staff appear in Student assessment list
Reported by Maro Alwan, UNSW cnv_91bujtb What happens: course staff appear on the student assessment list: https://www.openlearning.com/unswglobal/courses/foundation-english/ class f10-4 The option…
- Fixed
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Feedback
I am unable to give the feedback as there is no functioning on that page or sentence and i am unable tot compelete my last step of course hence umable to get my certificate even i give the gratitude…
- Answered
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PROBLEM WITH SOAL SELIDIK PAGE
Finished all parts in the Kursus Hemah Bicara Hemah Belanja under AKPK but my 'soal selidik' part seem not to have been registered by system although I got feedback saying 'Your response has been…
- Solved
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Exporting data - pre-enrolment information
The export data section does not provide an option to export pre-enrolment information. How do I export these?
- Process Solution Pending
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