-
Unable to complete a chapter
There are some chapters that need to finish like a number of tasks, but it doesn't match with the items posted in the chapter.
- Fixed
-
New class for 2021, all pdf's missing
Hello, I've used this site for the last 3 years to run my teacher training course on climate change and have never had any issue when creating a new class.…
- Answered
-
Nu pot finaliza cursul Modulul 1 si 2. Blocat la 81%. La Practica in grup
Buna seara! Pagina cu Practica in grup dispare foarte repede si nu o pot completa.
- Answered
-
App not loading
Hi. I'm just trying to use this app for some UNSW courses but when I sign in with my Microsoft account i just get a blank screen. Nothing loads.
-
All of my videos would not load
hi! i’m very sorry to be here for the second time, but i tried on both web’s and app’s, and still none of my videos can be play :( i would not wish u to give me every single video as you did…
- Answered
-
Changing format of video
hi! i wanted to play the videos for my course but i couldn’t. it says that it’s either the connection that is the problem or the format is not supported.…
-
Aswering the activity issue
hi! I couldn't complete these one particular activity. I just need to pair the answers and the situations correctly. However, whatever answers (based on the answers given) i submit ,…
- Answered
-
Certificate issue
I am not able to open my certificate.
-
Notifications not displaying consistently in Edge and Google Chrome
The notification window when you first log into the course normally shows a small number in a pink bubble. This doesn't show consistently (doesn't show up at all) when using Microsoft Edge or Google…
-
Module not showing as completed when all videos have been watched twice
Hi there, Just looking for some assistance please - I have just completed all components of a course, however I am unable to completely 'finish' as it keeps telling me that ONE video (which I have…
-
Unable to download my certificate of completion
Hi there! I've completed the course but I'm not able to download my certificate of completion. When I click on the link, it says that the page is not found. Can you please help? Thank you!
- Answered
-
Files take infinite time to load/not loading at all
Hi. The problem I have is that every file/pdf is taking an infinite time to load like this and not preview it as seen on the screenshot.
- Answered
-
Completing scenario 4
I am completely finished my Safer Churches training induction course, but at present cannot receive a certificate of completion because 1 activity keeps stating in correct,…
- Answered
-
Problem viewing files/docs
Hi, I have a problem viewing documents posted by my course instructors. This sign always appears whenever I want to view the documents. Please advise me on how to overcome this issue, thanks!
- Answered
-
The app is not letting me get into the course
I can see the course online but not on the app.
- Fix Pending
-
Hi, how can I get my password that I made a mistake, which I pressed the ENTER when setting this account's password.
I am afraid that I can't log in again. Can you sent the passport to my email privately? please🙏 thanks
- Answered
-
No sound on some of the videos
Hi, some of the videos in 'Tips for Autism' course have no sound. How do I solve this please.
- Answered
-
assignment submitting problem
when I submit my assignment for research analysis, I found that my assignment is visible to my class and viewer of my portfolio. I'm wonder if the teacher can see my assignment or not,…
- Answered
-
WHERE IS THE EDITOR?!!!!!!!!
I'm trying to find the EDITOR on your website. Isn't it supposed to be the first feature to start building courses? Have you EVER see what someone who just registers and pay you money SEE in their…
- Answered
-
Progress not loading
Hi there, I am not sure why I cannot complete the module 1 progress even though I have completed all activities. I have had a look at some of the similar problems on this discussion forum and it…
-
Regarding the error of certificate
Dear Sir/Madam, I recently completed a course name Bidayuh (Biatah) Language for Beginners ,but the certificate provided shown an error on the part of signature of the university.…
- Answered
-
Audio files
I have several times, in different courses, had problems with audio files. I upload them and everything seems fine, no error message. But the time coding is 00:00 and there is nothing to listen to.…
- Solved
-
Quiz not loading questions.
Please fix arrears on the quiz page as it is not loading the questions. It does not work on othe devices or by clicking it into desktop site either. Please see relevant photos supplied.
- Answered
-
Error when trying to load course
I'm getting this error Error: Loading CSS chunk 79 failed. (https://assets.openlearning.com/chunks_live/79.0375301327a3c7e3b008.css) and the course content is not loading. Help please.
- Answered
Content aside
Category actions
-
Ask the CommunityAsk or answer a question in the community space.
-
Report an IssueHelp us improve the OpenLearning experience by reporting bugs and issues.
-
Suggest a FeatureYour suggestions help us spot trends and design for the future. We'll update you if we make something related to your suggestion.
-
Suggest an App for the App MarketplaceWe value your input and love hearing your ideas about apps that will extend the functionality of our platform for you. Please keep in mind that this board is primarily for collecting interest and gauging user preferences. While we strive to consider all suggestions, it's important to note that we may not be able to implement every idea.
-
Fixed and Solved IssuesSee which issues we've resolved and fixed.
