Can't get access to my messages.

Someone sent me a private message, but when I click on it it's taking me to a blank page where I'm supposed to see the message. All I see is my amount of kudos and my name and surname nothing else.…

I Can't complete my course even though i have done all activities

Hi Karen. My name is Msizi Isaac Manashe, currently studying a Child and Adolescent mental health with your institution. The issue I am having is that I have done all the Actities but still when I…

The course says my progress is incomplete but I've finished all activities

Hi I'm Diyanah, I'm currently taking the course called 'Solutions of nonlinear equations' and I've completed all the module assessments and watched all the videos but for some reason,…

App doesn’t show that I’ve completed all the necessary courses

I’ve done AMLA & ABC of Corruption Parts 1&2 but yet it doesn’t show that I’ve completed the courses. It’s annoying! Do something about the app!

ATO Paying it Forward

Hello, I'm working my way through the ATO Paying it Forward PD, and the video titled "Village and the boy named Tax" does not play. Something comes up on the video screen that says "Playback on other…

Data Analysis - Error in answers given (5.2 table 4)

Course: Data analysis: hypothesis testing Section: 5.2 Test your understanding Table 4 Calculating alpha levels The calculation of alpha from z-scores for the two tailed examples are incorrect.…

Fillable Pdf resources.

Hi there I have downloaded the resources and am trying to fill them however its proving to be very very tricky. Is there another file format available which is easy to fill?…

The MODULE 1 URL has ended and I am unable to access the class

Dear Teacher, Greetings! My name is ZHANG Wanjun, I am facing an issue with the MODULE 1 URL of LKM111. It indicates that the class has ended and I am unable to access the class.…

I cannot get my certificate even after completing everything inside the course

I cannot open my course, and I am very confused about it.

I cannot open my course, and I am very confused about it.

Says I didn't complete several task , when I did

I'm currently busy studying intro to human behaviour and I've completed week one , but it says I didn't complete it. I downloaded the pdf , which was required for module 4 of week 1 ,…

Cant submit my questionnaire

Cant submit my filled questionnaire. I redid it 4 times and does not allow. Really frustrating to waste time on such a simple technical issue.

Certificate Issue: Module Marked as Incomplete

I have participated in this course and completed all the steps, but one of the modules shows as incomplete, even though there is no quiz or task to be completed in that module.…

Learners completed the course, but no cert id is showing

Hi, in the administer learner page, i came across the this issue learner completed the course and certificate been generated but Why the certificate id and completion date is not shown on earlier…

module 3 bonus quiz issue

Whatever answer I put in the blank. The system keeps showing messages that "try again". FYI, I attached a screenshot.

Typing issue in chat box

Hi Open learning Community, I have an issue when writing directly into the chat box. If I try to delete any typing an auto repeat of the last word typed is started and I have to post/delete and start…

Stuck at 94% on my course, urgently need to complete and gain certification. Unable to retake quiz which is preventing me from completing.

End-of-course assessment not loading for Micro credential in management for practitioners

Hi, why this end-of-course assessment page stays an empty page? I have completed all materials (98%) and the bar said I have completed 39 out of 40 pages. Please check this issue a.s.a.…

Open leaning Bugs

Hi Open Learning, I'm reporting a bug regarding my e-learning. I have completed listening to all the lectures in Lesson 4, download and read all the slides and posted my comments.…

HeRO Quantitative Research

Hello, Open leaning, I've registered for the course HeRO Quantitative Research which was supposed to end in September. However I tried to log in to the course today and it says course has ended,…

Bugs and Error

Hi, I have issues with the course. I have already submitted for Grammar & Vocabulary task on the Mixed Conditional, but it's still not full circle. Same thing happened when I was doing the writing…

Issue with course name

I am facing an issue whereby all of my copy courses name change and this affect the e-certificate awarded to my students. I already change the course name via course setup> general.…

Reinforced Reading quiz questions not loading

The questions for the quiz within the module will not load. This means I cannot progress in the course.

Unable to complete the last task to get the certificate

Hi, I am having an issue with one of the reading tasks - [Flex The Cortex]. I have answered the question and posted my answer twice but the status still states that I have yet to complete it.…

Theme 1: The Value of Time - Speaking

already done all exercise in speaking but still 99%. But not complete. Do help me. Please reply!