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Notifications not displaying consistently in Edge and Google Chrome
The notification window when you first log into the course normally shows a small number in a pink bubble. This doesn't show consistently (doesn't show up at all) when using Microsoft Edge or Google…
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Module not showing as completed when all videos have been watched twice
Hi there, Just looking for some assistance please - I have just completed all components of a course, however I am unable to completely 'finish' as it keeps telling me that ONE video (which I have…
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Unable to download my certificate of completion
Hi there! I've completed the course but I'm not able to download my certificate of completion. When I click on the link, it says that the page is not found. Can you please help? Thank you!
- Answered
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Files take infinite time to load/not loading at all
Hi. The problem I have is that every file/pdf is taking an infinite time to load like this and not preview it as seen on the screenshot.
- Answered
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Completing scenario 4
I am completely finished my Safer Churches training induction course, but at present cannot receive a certificate of completion because 1 activity keeps stating in correct,…
- Answered
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Problem viewing files/docs
Hi, I have a problem viewing documents posted by my course instructors. This sign always appears whenever I want to view the documents. Please advise me on how to overcome this issue, thanks!
- Answered
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The app is not letting me get into the course
I can see the course online but not on the app.
- Fix Pending
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Hi, how can I get my password that I made a mistake, which I pressed the ENTER when setting this account's password.
I am afraid that I can't log in again. Can you sent the passport to my email privately? please🙏 thanks
- Answered
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No sound on some of the videos
Hi, some of the videos in 'Tips for Autism' course have no sound. How do I solve this please.
- Answered
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assignment submitting problem
when I submit my assignment for research analysis, I found that my assignment is visible to my class and viewer of my portfolio. I'm wonder if the teacher can see my assignment or not,…
- Answered
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WHERE IS THE EDITOR?!!!!!!!!
I'm trying to find the EDITOR on your website. Isn't it supposed to be the first feature to start building courses? Have you EVER see what someone who just registers and pay you money SEE in their…
- Answered
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Progress not loading
Hi there, I am not sure why I cannot complete the module 1 progress even though I have completed all activities. I have had a look at some of the similar problems on this discussion forum and it…
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Regarding the error of certificate
Dear Sir/Madam, I recently completed a course name Bidayuh (Biatah) Language for Beginners ,but the certificate provided shown an error on the part of signature of the university.…
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Audio files
I have several times, in different courses, had problems with audio files. I upload them and everything seems fine, no error message. But the time coding is 00:00 and there is nothing to listen to.…
- Solved
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Quiz not loading questions.
Please fix arrears on the quiz page as it is not loading the questions. It does not work on othe devices or by clicking it into desktop site either. Please see relevant photos supplied.
- Answered
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Error when trying to load course
I'm getting this error Error: Loading CSS chunk 79 failed. (https://assets.openlearning.com/chunks_live/79.0375301327a3c7e3b008.css) and the course content is not loading. Help please.
- Answered
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Problems with uploading files
Many of my clients are reporting problems with uploading files. They do not get any acknowledgement that the file has been uploaded, so as a result they do it again and again.…
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Problem Downloading Certificate
Hi, i have problem downloading my certificate. attach is the screenshot of the error. I also did tried using another browser and computer. But i still cant get the cert.
- Answered
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Health Coaching
I just started the Health Coaching course and discovered 2 links that are the same when they should be different. They both open to the second link "Australia's Health 2016".
- Answered
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picture overlay in blogs
When you try to insert pictures(a lot of pictures) to a blog, they overlay. Say if you have inserted picture A, and when you're inserting a new picture B,…
- Answered
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i cannot play my video in haccp program.please help me out.. and i am attaching my link also do check
https://www.openlearning.com/progress/?course=courses/food-safety-management&student=shahanshahtaushifiqbal-qrve7n
- Answered
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please help me..video cannot be played.
hye..i want to report that i cannot play video on module 3 and 6..had tried many times but still failed...using wifi but at video said that file not supported..please help me
- Answered
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Section 12 - Videos
Hi, I am having trouble playing the videos in section 12 and as a result cannot complete module 1. Please provide some clarification on what can be done to rectify this. Thank you!
- Answered
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CANNOT COMPLETE QUIZ
Hi, im unable to complete the courses because of this matter. i have check the answer so many times and i already got it right. but still the status need me to try again.…
- Answered
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I am showing 16/17 complete in module 1 Lesson 1
I am unable to post my comment in the Share Your Thoughts forum. I have had discussion with someone named Ronald Silvia. I have tried to post on my phone, my iPad,…
- Answered
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