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Can't access course page
Hello. I also can't access the course page for Module 2 Novel Writing Essentials. It takes me to a 'transformational learning' address with an error message. Grateful for your attention.…
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Can't access course work - Novel Writing Essentials
Hi trying to access Module 2 of Novel writing essentials and continuously receiving this error message. Please advise urgently as today is my main course day. The module has only just opened today.…
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Repeat participant
Hello, I have one participant that also completed the course last year but wants to do it again this year: https://www.openlearning.com/u/carmelkennedy/ Is there a way of resetting her learner…
- Answered
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chat
the chat thingy doesn't pop out in the bottom :( using safari brownser
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Module 1.3 activity
Hello, Trying to complete my training but it won't let me redo the 1.3 activity. It won't let me reset the lines so I can't move forward in the modules. Please help!
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student
hi, i have a problem, I can't open the given material, it says "You do not have permission to view this page."
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Can't join group in OL
Help me. I can't join any group in my OL. It said I have a problem with my OL account but I don't know what it is.
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Unable to upload any document or select text from an activity.
Hi, I am unable to upload images or any file in open learning. Also, it is not allowing me to select a sentence from the text. Chats are still invisible. Please advise.
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Trouble in accessing chats in open learning
Hi, I am unable to access the chats in open learning. I can only see chat history, in which messages from earlier chats are all mixed up. Please advise.
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Course Posts recorded as only 2/3 complete
This is for the course I'm facilitating: Developing Leadership Presence Class of 2021 When students complete a required post, the post is showing up as only 2/3 complete both on the instructor…
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Landmark Discrimination & Harassment Training Certificate Issue
I completed the full course required for the Landmark training and tried to exit using both exits but it didn't do anything then the page refreshed and started me from the beginning of the training.
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Students getting notifications that they have completed only first module of course
This query refers to the course I facilitate: Developing Leadership Presence Class of 2021 We are in the fifth week of this course and a number of the students are receiving emails from OpenLearning…
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Introduction to Universal Design
Hi there, The last unit includes a link within 'communications and technology' I am unable to access. Therefore the course is only 97% completed - please advise.
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Chris Facio
Wepons of mass distraction video will not play need help
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Access code not valid
I need an access code to log in the courses I suppose to attend right at the moment
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Completed tasks not showing in My Progress due to missing items
Hi, there are a lot of chapters under my course that are unfinished in the My Progress page as the number of the items on the course tasks doesn't match with those in the My Progress page.…
- Fixed
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Incomplete progress
Good afternoon everyone, there are a lot of chapters under my course that are unfinished in the My Progress page as the number of the items on the course tasks doesn't match with those in the My…
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Not able to redo 2 more questions and my completeness is still at 88 percent due to that
I have 2 wrong answers which I am not able to redo and stuck there
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CPD points
Hi, I have completed my the course and receive my certificate of completion. However, i haven't receive my 11 CPD points yet. Please advise. Thank you
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Issue uploading comment
Hi, I'm having an issue uploading my comment to the correct section in module 1.1 of my primary connections course. The course closes at 5 pm so I would really appreciate it being fixed sooner…
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Unable to Play the Video to complete the Course
Hi, I am May, i am facing a challenge on this page where the video doesn't play even though i click and also despite clearing cache and cookies and using different browser.…
- Answered
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Course stocks in 95%
Module 5: Implementing Strategy Completed 9/10 Putting strategy into operation. Tried everything but this module is still incomplete
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Chat not working even when enabled
Hello, my chat stopped working a few days ago. I have checked your advice at : https://help.openlearning.com/t/36dwbc/how-do-i-enable-chat-or-direct-messaging and can confirm that my chat is enabled.…
- Answered
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Unpacking Primary Science - Primary Connections
Section 2.3 - I have completed the tasks in 2.3. However, it still shows only 6/7 and that I've completed only 92% on the course due to this one section.…
- Answered
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