White screen crash on OL app

I just invested in Open Learning via OnMarket. Downloaded the mobile app, logged in using Facebook (great time saver) which it did. Comes to the main page and i click view courses to see what is…

Account problem

I already had account, I use my Facebook to log in, but one-day I log in it automatically create a new account. How to solve it? I can't find my old account.

Why I cannot do for Pelajaran 2 though I have completed the Pelajaran 1?

• Fixed

I already complete my quiz 3 but still cannot get done tick?

I

• Solved

Can't access a course I'm enrolled in

Hi Team - I have been enrolled in a course alongside several colleagues of mine (all whom have access and no issues entering the course) however I am unable to enter the course at all and any direct…

• Solved

educator account subscribe pop up won't close

This was already asked in 'Ask the Community' but I'm flagging it as a bug too. On opening the course, educator account subscribe pop can't be closed and I cannot access my course

• Fixed

Can't move onto the next question

Hi, I am 90% completed on The Choose Love Movement training. When I answer the question on the section Nurturing, Healing, Love it keeps prompting me to answer it again.…

• Solved

Rescue Techniques Activities

Hi, I'm Francesca. I am stuck at the Rescue Techniques activity, where it said "spin The random selector below." I think there is a technical issue, because i can't find the "random selector" to…

• Solved

Questions cannot display

• Solved

cannot answer question eight

i cannot finish number eight question. there no question fo me to answer

cannot finished number 8 question.keep show a cat picture.cannot answer the question

• Solved

(Probably?) Technical issue in "Wastewater Technology"

Hello, When studying the abovementioned MOOC I got an error when doing the exercises associated to module 1. Not quite sure if it is a glitch or an error from my side.…

• Solved

No quizzes to answer

Hi..there are no quizzes that are supposed to be answered for me to complete the course

• Solved

Unable to submit feedback in order to complete course.

I have completed all the feedback questions but an alert keeps poppong up

• Solved

This is what appears.

I have answered all the questions??? What is happening here? Thanks for your help!

• Solved

UI is out of alignment on every page

On every page (when the chat is open, and docked to the right hand side) various UI elements are out of alignment (marked in red). This includes the top bar (when it floats,…

• Fixed

Unviewable video in "Arabic linguistics for Brainies"

Hello again. I noticed an unviewable video here. It's the one circled in black. Thanks again for your help. Cheers ;-)

• Solved

Unable to complete

Previously i already succeed completing all of the given task 100% progress. but suddenly it showed that i havent complete 1activity which is at "mula di sini".…

• Fixed

The page unable to load & unable to complete the course

• Solved

missing videos "Typing for Everyone"

Hello again, Sorry to come up with this kind of issue but...There is only 1 video displayed here (among the - maybe - 6 we are supposed to view). Is it normal?…

• Solved

Progress

hai. i want to ask regarding the progress. i watch and comments the video several times but the progress is still 1/2.

• Process Solution Pending

Not getting certificate after completed all the activities.

I have done all the activities but i dont get that certificate

• Solved

Incorrect progress report

I went through the course work but it appears 'stuck' on 60%. Very frustrating.

• Solved

Quiz

The questions aren't showing in the quiz

• Solved

Unable to progress with Google Classrooms assessment task

My answers are 100% correct, yet I keep getting a please re-try response when I click check answers, therefore it won't allow me to complete the module & therefore, the course.

• Solved