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Controlling progression
For some reason my course is allowing students to skip around the course without necessarily completing the activities. I believe all of my settings are the same as they were when I started the…
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App isn't working
Hi, I downloaded the app to test my new course as a test-student using a different email address. The course works fine on the phones browser. But it doesn't work using the app.…
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'Load More" issue
I have created a study group and requested the students to upload the assignments into the group. However, when I click "load more" at the end of the page,…
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Access denied
Hello, I'm wondering if you are aware that some account cannot be access from other devices such as laptop, computer or secondary phone.
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There's been a mix up...
Dear open learning, I accidentally logged in as an administrator when in fact, I am a student. Please help me resolve this issue as I need to complete my assignments soon.…
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Problem with Widget- Matching
Hi there to OpenLearning Technical Support: Been trying out the matching widget for one of my activities online and am running into problems. Issues are as follows: 1.…
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Didn't get a tick
https://www.openlearning.com/upsilearn/courses/kav1033/instrumen_untuk_penilaian_seni
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I cannot answer some of the questions posted so I could not complete my work please kindly fix it
I cannot answer some of the questions posted so I could not complete my work please kindly fix it, thanks
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Certificate without signature
Hello! I've got a certificate, but the certificate has not signature (see attached file) Thanks!! Alessio
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Course Content Inaccessable
I have enrolled in a course but I don't seem to be able to access the content. Is this course still available?
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Why can't submit ?
in TITAS Activity 10.1, I check my answers and it show "Correct!" But the issue is... I CAN'T SUBMIT EVEN THE ANSWERS SHOW ALL CORRECT.
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Multiple answer quiz missing... twice
Hi, I tried adding the multiple answer quiz on a page. Tried it twice and seems fine with the view panel after I created it but then when I go back to my modules and access the page from there,…
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Students: "You do not have permission to view this page"
When my students go to take my course, it comes up with an error message, "You do not have permission to view this page". From my end, my course status is "Online" and Enrollment is "Public".…
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cannot access for a certificate of completion
i have completed all the assessment but it said that i have not completed one of the assessment which it appear 5/6 (completion status) even though i have complete it! so confusing .…
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Group space doesn't appear on a page
A student is unable to access the small group activity at the bottom. Link to the page
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Error on the task
I cant get a tick but I have complete all the activities . https://www.openlearning.com/upsilearn/courses/kah1043/teaching_strategies
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Can’t play video
Two videos can’t be played and hence I can’t complete that particular parts.
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Learning Activities on Forensic Entomology
I have tried to start the Forensic Entomology course but the learning activities aren't coming up. Can you give me some advice on what's wrong?
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Unable to delete annoucements
Another component difficult to delete. I tried to delete an announcement, but I get an error. Please see attached. Also, how do you delete a subpage?
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cant access another module
i have completed the previous module but seem still cannot access as it says that it have not been completed,my progression for that module is not working like it been stuck.…
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OpenLearning Module
Hello, I have completed all of my required training courses, I have received 3 certificates but my progress still says 93% complete. Could someone assist me so I can move forward :).…
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URGENT!!! No certificates due to IT errors!!!
I paid my money, invested the hours +++, earned the badges, but still can't get certificates due to IT glitches like others complained of. WHY???? PD needed asap to pass Uni units this semester.…
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Surveys are recording duplicates of student responses
There are duplicates of responses showing up in survey exports. Each of them have a unique timestamp so it looks like surveys are recording data each time a user hits 'Submit'.…
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