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Re: My course is connected to the wrong email address
Hi @Hao Wang , We’ve responded to you via email. Please reply directly to that email. Thank you.
- Karen_Diaz
- 1 mth ago
- Report an Issue
- Reported - view
Re: My course is connected to the wrong email address
Hi @Hao Wang , Thank you for your prompt response. We appreciate you bringing this to our attention. Upon further checking, It seems that we've already looked into the issue you raised in your…
- Karen_Diaz
- 1 mth ago
- Report an Issue
- Reported - view
Re: My course is connected to the wrong email address
Hi @Hao Wang , Thanks for getting in touch. Could you please share the course link or the course name? Many thanks.
- Karen_Diaz
- 1 mth ago
- Report an Issue
- Reported - view
Re: elevate mentoring certificate
Hi @Heather Majurey-Lombardo , Thanks for reaching out. The course administrator will issue you with a certificate on completion of all course requirements.…
- Karen_Diaz
- 1 mth ago
- Ask the Community
- Reported - view
Re: Where do I get my certificate or badge?
Hi @WANG , Hi, thanks for reaching out. Our team has worked to fix the issue you reported. We've also responded to you via email. Kindly reply to us there and let us know if the issue persists.…
- Karen_Diaz
- 1 mth ago
- 1
- Credentials, certificates, badges and achievements
- Reported - view
Re: Page cannot be load. Unable to finished to course.
Hi @Jackson Bin Richard Thank you for contacting us. We have verified that you have successfully completed the course. Please don't hesitate to reach out if you require further assistance.…
- Karen_Diaz
- 1 mth ago
- Report an Issue
- Reported - view
Re: Certificate
Hi @LU HONGYU , Thank you for your patience. Our engineers have resolved the issue you reported. Please give it another try and let us know if you're still experiencing any problems.
- Karen_Diaz
- 1 mth ago
- Ask the Community
- Reported - view
Re: LKM 111
@Herman Pule Diamonds Hi @Herman Pule Diamonds , We understand your frustration and appreciate your feedback. We're committed to providing personalized assistance and addressing your concerns…
- Karen_Diaz
- 1 mth ago
- Report an Issue
- Reported - view
Re: LKM 111
Hi @Herman Pule Diamonds , Thanks sharing the course name. You may directly contact the course facilitators at: https://www.openlearning.com/u/halimatulsaadiah-palsvm/ or https://www.openlearning.…
- Karen_Diaz
- 1 mth ago
- Report an Issue
- Reported - view
Re: LKM 111
Hi @Herman Pule Diamonds , Thanks for getting in touch. We understand how frustrating it can be to encounter such difficulties accessing the course. Upon checking,…
- Karen_Diaz
- 1 mth ago
- Report an Issue
- Reported - view
Re: completed the video yet keep appear not yet start
Hi @Low Soo Chien , Thanks for reaching out. We'll be glad to check this further, can you kindly share the course link or page link of the video please? We look forward to you response.
- Karen_Diaz
- 1 mth ago
- Report an Issue
- Reported - view
Re: Summative assessment
Hi @malcolmkotze , Thanks for reaching out. To better assist you, could you please share the course or page link of the assessment you're working on? In the meantime,…
- Karen_Diaz
- 2 mths ago
- Report an Issue
- Reported - view
Re: Can't get access to my messages.
Hi @malcolmkotze , Thanks for reaching out. If you’re unable to see the message from the grey bar, your chat might be temporarily disabled. Please ensure your chat is enabled.…
- Karen_Diaz
- 2 mths ago
- Report an Issue
- Reported - view
Re: App doesn’t show that I’ve completed all the necessary courses
Hi @Yvette Tang Yi-Bea , Thanks for the update. We understand that the issue persists, even after trying our recommended solutions. We appreciate all your patience and hard work completing the course.…
- Karen_Diaz
- 2 mths ago
- Report an Issue
- Reported - view
Re: App doesn’t show that I’ve completed all the necessary courses
Hi @Yvette Tang Yi-Bea , Thanks for getting in touch. We understand you're having trouble completing the course on the app. We've tested the app and couldn't replicate the issue.…
- Karen_Diaz
- 2 mths ago
- Report an Issue
- Reported - view
Re: Course certificate
Hi @Norhan Ashraf Hamada , Thanks for sharing the link. I was able to check the course and it seems that, this course does not offer a certificate through OpenLearning.…
- Karen_Diaz
- 2 mths ago
- Ask the Community
- Reported - view
Re: How to complete a course?
Hi @Naqib , Thanks for getting in touch! It seems this course does not offer a certificate through OpenLearning. Before signing up for a course, you can check the Landing Page to see if the course…
- Karen_Diaz
- 2 mths ago
- Ask the Community
- Reported - view
Re: ATO Paying it Forward
Hi @Abbi , Thanks for reaching out to us. We understand that you're having difficulty playing the course videos. We've tested the videos on our end and haven't encountered any problems.…
- Karen_Diaz
- 2 mths ago
- Report an Issue
- Reported - view
Re: I need help for my own open learning account!
@Haoguang Guo Great! We'll check this for you and will respond directly on the email as soon as possible. Thank you for your patience.
- Karen_Diaz
- 2 mths ago
- 1
- Ask the Community
- Reported - view
Re: I need help for my own open learning account!
Hi @Haoguang Guo , Thanks for reaching out and sharing the screenshot. To help further with your account access, please send us an email to support@openlearning.…
- Karen_Diaz
- 2 mths ago
- Ask the Community
- Reported - view
Re: Course certificate
Hi @Norhan Ashraf Hamada , Thank you for contacting us. To better assist you, please provide the course link. We'll look into it promptly.
- Karen_Diaz
- 2 mths ago
- Ask the Community
- Reported - view
Re: Data Analysis - Error in answers given (5.2 table 4)
@Mike Green , Thanks for reaching out. We appreciate your sharp wit in completing the course test. Kindly share the course link, please. Thank you
- Karen_Diaz
- 2 mths ago
- Report an Issue
- Reported - view
Re: Fillable Pdf resources.
Hi @Carina , Thanks for getting in touch. OpenLearning provides the learning platform for organisations and individuals to teach their courses. If you have any platform or technical issues,…
- Karen_Diaz
- 2 mths ago
- Report an Issue
- Reported - view
Re: I Can't complete my course even though i have done all activities
Hi @Msizi Isaac Manashe , Great news! We've received an update today. The course facilitator has reached out to you directly via email regarding your inquiry. Please check your inbox for more details.…
- Karen_Diaz
- 2 mths ago
- Report an Issue
- Reported - view
Re: I Can't complete my course even though i have done all activities
Hi @Msizi Isaac Manashe , We apologize for the continued delay. I'll send a follow-up email to the facilitator to check on the status of the issue. I'll keep you updated as soon as I hear back.
- Karen_Diaz
- 2 mths ago
- Report an Issue
- Reported - view

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