Why does it still show "incomplete" after I've finished all activities on the page?
There can occasionally be a lag between completing the page and receiving the progress (due to caching).
Here’s what you could try:
Step 1
Make sure you've completed all activities, e.g. watched all videos until the very end, answered all questions in the share widget, posted a comment (if required), etc.
*Everything* needs to be completed to get full progress!
Step 2
Scroll to the very end of the page and then refresh the page.
Step 3
Check the circle progress indicator at the top of the page to see if it has changed to a green check/tick or if it is still saying not completed/started.
If the circle progress indicator changes to a green check/tick but the progress doesn’t change, that will be a caching issue and it will automatically be updated upon refresh.
If you have tried all these steps, but you are still unable to get full completion, please send an e-mail to support@openlearning.com with the link to the incomplete page.
142 replies
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In Charles Stuart criminology profile updation done
But it shown not complete
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https://online.sunway.edu.my/courses/augmented-and-virtual-reality/the_current_hype/
Solve the issue.
Video link not available that's why not going to completion of this topic.
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As a facilitators i should be able to see the completion date that updated to current date once my students access or finish the task. But the completion did not update itself to current time and date. Can you please tell me how i can resolve the problem. Thank you.
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tq
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👍
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Still cannot complete course.
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I have done everything but still 92% -1 section (feedback) still not complate and more than 10 times all so same. Who can help me?
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I am currently completing Effective uses of the Interactive Whiteboard, however, the system is not acknowledging that I have completed Module 2: Literacy, Grammar and Oral Language. Could you please advise how I can rectify this.
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Hi I'm having same issue as others. I've completed the course 5 times but still it's incomplete. I made sure I've completed everything.
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Hi, I have completed all the activities required and also try all the steps above but still show me haven't completed
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Iam facing a problem to complete the unit 'types of work related illness and disabilities' in the course ' Occupation al safety and health management.I tried all the answers for the question given as Based on the video 'Work-Related Fatique and Job Design', discuss the impacts of fatique to safety and health of employees but its showing error as please try again.kindly solve this problem to complete the course.
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How can i watch a viedo?
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Hello, I need some help. I have already watch the video, like and even leave a comment but the circle progress is still showing that it is incomplete. My fellow classmates are facing the same issue. what should I do ?
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Hi. Could you kindly assist me. I applied for crisis and trauma introduction, completed my course. On my profile it remains on 77% now that the course is closed I can't have access to my profile. How do I retreive my profile or download certificate.
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I need some help too ... Same issue like everyone else already completed a course with badge and scored more than 50% but the bar is still stucked on 87% tried every method but still stucked. The course is becoming an ethical researcher
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Hi there, how do we know we completed successfully the quiz? Its mentioned we cannot go through to the next module if we not completed the test. But for me, I've completed the test, but shows not completed, but weird thing, i still can go to the next module.
please advise.
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Same case with me, yet to receive my E-Cert to complete the course. No reply from the Admin until today.
https://study.icms.edu.my/courses/micro-award-in-business-english-complimentary/homepage/?cl=1 -
hi,
I have the same issue with this course, can you help to fix it. the link as below. it shows I didn't complete, but I did. pls help, thank you.
https://westernx.edu.au/courses/prep-nurses/readiness_challenge1/?cl=1