-
Progress missing
Hi, I have done untill week 6 but suddenly my progress just 28%. It should 98%. I just didn't complete activity week 6. Overall I already complete, but all my progress missing.
-
I didn't get a certificate even though the progress was 100%
I've done all the modules and exams. But haven't got a certificate yet
- Answered
-
Videos not playing
Hi there, i have the issue that some / nearly all videos are not playing for me and I cant complete sections in the models. Can I please get some help on how to fix this. Thank you.
-
Some confusion about my course
Team, I am just confused right now. I am seeing that course is completed now and the certificate has been issued as well. But earlier I was able to see 147 courses and I completed more than 50% so…
-
Unable to change my email
Good Morning. The email on my account no longer exists. It was in use over 3 years ago. It is asking for verification and won't let me enter my current email
-
The completion cert & badge not appear
I have completed one of the items which is e-CPD : The Way Forward. I wonder why the completion of cert and badge not appear in my achievement profile. Thanks
- Answered
-
Module 1 video problem
The video for Module 1 is starting and stopping which makes it difficult to follow. Is there an alternative transcript to read if the video does not buffer correctly?
-
The course can not access
Assessment for Oil & Gas Safety Passport (OGSP) Course is not able to open the study page.
-
registered course not appearing
hi, i already registered my course but some of it still not appearing in my open learning, can anyone help me as soon as posible?
-
Incomplete progress
Good afternoon everyone, there are a lot of chapters under my course that are unfinished in the My Progress page as the number of the items on the course tasks doesn't match with those in the My…
-
Missing Video for Basic Concepts Programme
Module 1: Introduction to the Basic Concepts Programme Completed 2/4 How the BCP looks in Action the video for this section has been removed. I cannot proceed.
- Fixed
-
Unable to download my certificate of completion
Hi there! I've completed the course but I'm not able to download my certificate of completion. When I click on the link, it says that the page is not found. Can you please help? Thank you!
- Answered
-
Section 12 - Videos
Hi, I am having trouble playing the videos in section 12 and as a result cannot complete module 1. Please provide some clarification on what can be done to rectify this. Thank you!
- Answered
-
Task
I have complete the task, but it stat that im not complete
-
No Submission Box
I am trying to complete the final submission for a course, but there is no submission box on the page. I can see from the responses of previous participants that we are supposed to be using the…
- Answered
-
Paided for course but can’t access it
I paided to start the course but it won’t allow me to access it
- Answered
-
Missing Video
Under "How to frame a problem", one video is missing so there is no way i can complete this activity
- Fixed
-
creating a URL
in the designing an online course, i got to making an URL and cant figure out where this accomplished. can you point me in the right direction, please?
- Answered
-
The name on the certificate verification
I have seen that the name mentioned in the verification page is not the display name. I have filled the signup using the google suggestions and it filled my name as highschool.…
- Answered
-
Subtle, but useful notification for posts now missing from Student Assessments.
On a specific assessment, as you drill into the student and the submissions for that assessment, the comment notification used to turn black when there was a new comment posted on the submission.…
- Answered
-
Module launch stuck at Initialising Tracking
I click on the launch module button which opens a new window which has been stuck at 'Initialising Tracking'. Have tried a different browser and on private mode to no avail.
- Fix Pending
-
INcomplete course ?
I can't find out what needs to be done to get past the 86% completion of the diversity, inclusion and special needs groups course. It has not further arrows to link forward to ?
- Solved
Content aside
Category actions
-
Ask the CommunityAsk or answer a question in the community space.
-
Report an IssueHelp us improve the OpenLearning experience by reporting bugs and issues.
-
Suggest a FeatureYour suggestions help us spot trends and design for the future. We'll update you if we make something related to your suggestion.
-
Suggest an App for the App MarketplaceWe value your input and love hearing your ideas about apps that will extend the functionality of our platform for you. Please keep in mind that this board is primarily for collecting interest and gauging user preferences. While we strive to consider all suggestions, it's important to note that we may not be able to implement every idea.
-
Fixed and Solved IssuesSee which issues we've resolved and fixed.