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The videos can't be played hence I have problem completing the course.
The links of the videos that can be played.. 1. https://www.openlearning.com/courses/teaching-by-design/meta_cognition/ 2.…
- Thiagaletchumi
- Thiagaletchumi
- 1 mth ago
- 9 replies
- 19
- Alenka PrezeljCustomer Success2 wk ago
- Fixed and Solved Issues
- Fixed
- Fixed
Failed to load
Failed to load page data. This error appears across the entire course. Have tried various platforms and all the same issue.
- Patrick Minogue
- Patrick_Minogue
- 1 mth ago
- 1 reply
- 6
- SuriavarmanCustomer Success1 mth ago
- Fixed and Solved Issues
- Fixed
- Fixed
Loading Error
- Stanley Seow
- Stanley_Seow
- 2 mths ago
- 1 reply
- 3
- Alenka PrezeljCustomer Success2 mths ago
- Fixed and Solved Issues
- Fixed
- Fixed
Cannot complete the course!
Kindly assist ASAP. Thank you.
- Saiful MSTA
- Saiful_MSTA
- 2 mths ago
- 10 replies
- 25
- GOH WEI JIAN MSTA2 mths ago
- Fixed and Solved Issues
- Fixed
- Fixed
Why I cannot do for Pelajaran 2 though I have completed the Pelajaran 1?
- syazwani
- syazwani.1
- 2 mths ago
- 2 replies
- 11
- Alenka PrezeljCustomer Success2 mths ago
- Fixed and Solved Issues
- Fixed
- Fixed
educator account subscribe pop up won't close
This was already asked in 'Ask the Community' but I'm flagging it as a bug too. On opening the course, educator account subscribe pop can't be closed and I cannot access my course
- Victor Hui
- Victor_Hui
- 2 mths ago
- 2 replies
- 7
- 1
- SuriavarmanCustomer Success2 mths ago
- Fixed and Solved Issues
- Fixed
- Fixed
UI is out of alignment on every page
On every page (when the chat is open, and docked to the right hand side) various UI elements are out of alignment (marked in red). This includes the top bar (when it floats,…
- David Collien
- David_Collien
- 3 mths ago
- 7
- Fixed and Solved Issues
- Fixed
- Fixed
Unable to complete
Previously i already succeed completing all of the given task 100% progress. but suddenly it showed that i havent complete 1activity which is at "mula di sini".…
- Anis Atiqah
- Anis_Atiqah
- 3 mths ago
- 2 replies
- 15
- Alenka PrezeljCustomer Success3 mths ago
- Fixed and Solved Issues
- Fixed
- Fixed
Finishing the course doesn't work
I need help... I finish all the categories in the course "child in mind" but the progress isn't working... I tried it more than ones but the results didn't change. Maybe someone could help me.…
- Christina Muchar
- Christina_Muchar
- 4 mths ago
- 1 reply
- 9
- Alenka PrezeljCustomer Success4 mths ago
- Fixed and Solved Issues
- Fixed
- Fixed
CONTEMPORARY GLOBAL & LEGAL ISSUES - Missing parts
Hello, I noticed there were some missing files in the first chapter of the abovementioned mooc..Please find enclosed a screenshot describing my issue. Already thanks for your answer and kind regards,…
- Iris Soliman
- Iris_Soliman
- 4 mths ago
- 8 replies
- 12
- Iris Soliman4 mths ago
- Fixed and Solved Issues
- Fixed
- Fixed
Announcement Page Missing!
Hi, The announcement page where I post blogs are missing. I didn't delete or change anything. Please help.
- Syahida Johan
- Syahida_Johan
- 4 mths ago
- 1 reply
- 14
- SuriavarmanCustomer Success4 mths ago
- Fixed and Solved Issues
- Fixed
- Fixed
Achieve Success with Emotional Intelligence
The "before we start" survey and the very first questionnaire in the next topic on Happiness have refused to open since I started this course 2 days ago.…
- Priscilla
- Priscilla
- 6 mths ago
- 2 replies
- 12
- SuriavarmanCustomer Success5 mths ago
- Fixed and Solved Issues
- Fixed
- Fixed
Most of our 'test' links are not working
We have a class currently trying to complete tasks that have a number of tests/interactive activities that are not loading and send an error message. Week One links are... https://www.openlearning.…
- Sigma Epsilon Kappa
- Sigma_Epsilon_Kappa
- 5 mths ago
- 2 replies
- 13
- SuriavarmanCustomer Success5 mths ago
- Fixed and Solved Issues
- Fixed
- Fixed
Content was Blocked because it was not signed by a valid security certificate.
I am taking Success Achieve Success with Emotional Intelligence. I was watched the Vision and Mission video. I was attempting to take the Quiz 07, Brain Rewiring Week 07 and Happiness Week 7 and all…
- Nohra Casanova
- Nohra_Casanova
- 7 mths ago
- 2 replies
- 19
- SuriavarmanCustomer Success5 mths ago
- Fixed and Solved Issues
- Fixed
- Fixed
Clinical antibiotic stewardship for south africa course: cannot access multiple choice quiz
I am able to watch the videos for each module but I cannot access the multiple choice quiz for each module... the following message displays: 56c2e1091d41c80c1a000001.openlearningapps.…
- Arno Faul
- Arno_Faul
- 6 mths ago
- 7 replies
- 23
- 1
- SuriavarmanCustomer Success5 mths ago
- Fixed and Solved Issues
- Fixed
- Fixed
Our users can't register for our courses hosted on Open Learning via the API
An error message started appearing recently stating 'matching api not found'. This is impacting participants registering for all courses AISNSW hosts on Open Learning.…
- mcummins
- mcummins
- 5 mths ago
- 1 reply
- 9
- SuriavarmanCustomer Success5 mths ago
- Fixed and Solved Issues
- Fixed
- Fixed
OL chat is intermittently missing on course pages
Issue Summary: The OpenLearning chat feature - for students to chat with their class members is missing intermittently on course pages. So far I've found chat is still visible on the OL homepage,…
- Brooke Hahn
- Content Writer & Marketer
- Brooke_Hahn
- 6 mths ago
- 8
- Fixed and Solved Issues
- Fixed
- Fixed
Can not move on
Hello, I am having trouble moving on to the next module in the 2019 Summer College Application Essay Workshop. Although I have completed all the previous modules every time I try to move on I get…
- Zoe G Cooper
- Zoe_G_Cooper
- 7 mths ago
- 1 reply
- 6
- Alenka PrezeljCustomer Success7 mths ago
- Fixed and Solved Issues
- Fixed
- Fixed
Payment issue
I want to purchase the 1 year subscription, but it keeps rejecting even though all my card data entered is correct. Please help. There seems noother method to pay except VISA too.
- Shamsiah Abdul Hamid
- Shamsiah_Abdul_Hamid
- 7 mths ago
- 1 reply
- 10
- Alenka PrezeljCustomer Success7 mths ago
- Fixed and Solved Issues
- Fixed
- Fixed
can't see the settings icon for our institution page
Hi normally when I go to the link below there is a setting icon that looks like a gear in the top right corner but it seems to have dissappeared. What is the url for the settings? https://www.…
- Tal Greengard
- Tal_Greengard
- 7 mths ago
- 3 replies
- 9
- SuriavarmanCustomer Success7 mths ago
- Fixed and Solved Issues
- Fixed
- Fixed
Health, Medical & Wellness Tourism Issue
Hi, I am having issues completing "Chapter 3 - Quality of Life", it is stuck on 1/2 but it seems there is only one video to watch. Please advise how I can complete this,…
- Aida Salam
- Aida_Salam
- 8 mths ago
- 7 replies
- 19
- Alenka PrezeljCustomer Success7 mths ago
- Fixed and Solved Issues
- Fixed
- Fixed
Course incomplete
My course on Social and Emotional learning is saying only 87% complete when I have finished all questions etc. Please Help!
- sharryryan
- sharryryan
- 8 mths ago
- 8 replies
- 24
- 2
- SuriavarmanCustomer Success7 mths ago
- Fixed and Solved Issues
- Fixed
- Fixed
RBT Course Issues....Help please
Off and on, I have had several problems; the Module will not open, inability to click on an answer, inability to upload worksheet responses, not to mention the issues with the spaghetti noodle…
- Darri Henderson
- Darri_Henderson
- 8 mths ago
- 11 replies
- 42
- Alenka PrezeljCustomer Success8 mths ago
- Fixed and Solved Issues
- Fixed
- Fixed
In the page editor modal, the header banner is broken (all white)
Issue Summary When I go to the page editor modal from Course Setup > Content and click Edit, the course banner should display at the top of the page. Currently, the banner does not show and instead,…
- Brooke Hahn
- Content Writer & Marketer
- Brooke_Hahn
- 8 mths ago
- 14
- Fixed and Solved Issues
- Fixed
- Fixed
Add People page not working
Hi In my 'institution settings' page, the 'invite people' page isn't working. I get the attached view (picture 2). Please advise. Also, your 'contact us' page link is broken.…
- fionaboyle
- fionaboyle
- 8 mths ago
- 2 replies
- 14
- Alenka PrezeljCustomer Success8 mths ago
- Fixed and Solved Issues
- Fixed
- Fixed

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