Omnaya Omar's Profile - OpenLearning Help Community

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Re: Course facilitator/moderator.
Hi there! Are you having trouble within the course that requires the attention of the course admin? If not, and you are referring to a Group such as a Study Group of students within the course,…
- Customer Success Team
- Omnaya_Omar
- 3 yrs ago
- Ask the Community
- Reported - view
Re: Qmap Course
Hi Lorena! Thanks for getting in touch. Do you get an error message or anything when you attempt to access the course? Could you please take a screenshot of the entire screen so that we may look…
- Customer Success Team
- Omnaya_Omar
- 3 yrs ago
- Ask the Community
- Reported - view
Re: unable to complete quiz
@Ayushi Singh Thanks so much for providing a screenshot! It was very helpful. My first time testing this page, I was able to receive a mark on that question.…
- Customer Success Team
- Omnaya_Omar
- 3 yrs ago
- 1
- Report an Issue
- Reported - view
Re: unable to complete quiz
@Ayushi Singh Hi Ayushi! I have tested the quiz on this page and was able to get a mark on each question on the page. Were you able to resolve your issue since this previous comment?…
- Customer Success Team
- Omnaya_Omar
- 3 yrs ago
- Report an Issue
- Reported - view
Re: Why does my account cannot be link?
Hi there! Could you please email us regarding your issue to support@openlearning.com ? Please forward us the email with the course invitation and include a brief description of your issue. Thank you.…
- Customer Success Team
- Omnaya_Omar
- 3 yrs ago
- Ask the Community
- Reported - view
Re: unable to complete the course. Stuck at 98%
@Lokesh Kumar Hi Lokesh! We have not yet heard back from your course admin. I have checked in the course and there has not yet been an update. I will send them another email for you.
- Customer Success Team
- Omnaya_Omar
- 3 yrs ago
- 1
- Fixed and Solved Issues
- Reported - view
Re: New class for 2021, all pdf's missing
Hi there! Thank you so much for your continued support of OpenLearning. There was recently a fix released for an issue with our File widget. However, old files still need to be re-uploaded in order…
- Customer Success Team
- Omnaya_Omar
- 3 yrs ago
- 1
- Report an Issue
- Reported - view
Re: unable to complete the course. Stuck at 98%
@Lokesh Kumar Congrats on completing your course! I have sent an email to your course staff regarding the signature issue. I will let you know as soon as I hear back from them.
- Customer Success Team
- Omnaya_Omar
- 3 yrs ago
- 1
- Fixed and Solved Issues
- Reported - view
Re: unable to complete the course. Stuck at 98%
Hi Lokesh! Thanks for getting in touch. It seems the page that you have not fully completed is this one:…
- Customer Success Team
- Omnaya_Omar
- 3 yrs ago
- 1
- Fixed and Solved Issues
- Reported - view
Re: Can I get a certificate for doing a course?
@Jasmine Barden Hi Jasmine! Your certificate has been refreshed and you should now be able to download it :)
- Customer Success Team
- Omnaya_Omar
- 3 yrs ago
- Choosing Courses
- Reported - view
Re: How do learners create and manage groups?
@ESFAHAN BINTI MOHAMED YUSOFF If you would like, you can leave a comment at the bottom of the Groups page letting your course admin know that your group is no longer in use and that they may delete…
- Customer Success Team
- Omnaya_Omar
- 3 yrs ago
- Completing a Course
- Reported - view
Re: How do learners create and manage groups?
@ESFAHAN BINTI MOHAMED YUSOFF Hi there! Unfortunately, it's no longer possible to delete the group now that you have left it (since you are no longer the owner of the group).…
- Customer Success Team
- Omnaya_Omar
- 3 yrs ago
- Completing a Course
- Reported - view
Re: How do I change font size and style in the text widget?
@Austin Van Groningen Hi Austin! Please take note that not all CSS properties are supported in the Text widget. Here is the list of the supported inline CSS properties:…
- Customer Success Team
- Omnaya_Omar
- 3 yrs ago
- 1
- Pages
- Reported - view
Re: Can I get a certificate for doing a course?
@Lokesh Kumar Thanks so much for providing those links! This course still provides a free OpenLearning certificate completion once you receive 100% completion in the course.…
- Customer Success Team
- Omnaya_Omar
- 3 yrs ago
- 1
- Choosing Courses
- Reported - view
Re: Notifications not displaying consistently in Edge and Google Chrome
Hi again Theresa! Could you please provide a screenshot of how the notifications bubble looks for you when it is working properly?
- Customer Success Team
- Omnaya_Omar
- 3 yrs ago
- Report an Issue
- Reported - view
Re: Notifications not displaying consistently in Edge and Google Chrome
Hi Theresa! Thanks for reporting this in. Our team is looking into the issue and will follow up again once we have more info. We appreciate your patience!
- Customer Success Team
- Omnaya_Omar
- 3 yrs ago
- Report an Issue
- Reported - view
Re: Can I get a certificate for doing a course?
@Lokesh Kumar Hi there! Could you please provide a link to the course? I'd be happy to look into the issue for you.
- Customer Success Team
- Omnaya_Omar
- 3 yrs ago
- Choosing Courses
- Reported - view
Re: App not loading
@Jason Meyer Hi Jason! Thanks for the screenshot. Could you try logging into the course on your mobile browser (such as Google Chrome, or Safari, etc) and let me know if you're able to access your…
- Customer Success Team
- Omnaya_Omar
- 3 yrs ago
- Report an Issue
- Reported - view
Re: Completing scenario 4
Hi Kathryn! It looks like you were able to receive your certificate. Congratulations! Please let us know if you need any further assistance.
- Customer Success Team
- Omnaya_Omar
- 3 yrs ago
- Report an Issue
- Reported - view
Re: assignment submitting problem
@ZHANG LEYI Thank you for these screenshots! That is very helpful. Are those screenshots from the same page as you linked above or are they on a different page? If they were on the same page before,…
- Customer Success Team
- Omnaya_Omar
- 3 yrs ago
- Report an Issue
- Reported - view
Re: assignment submitting problem
@ZHANG LEYI Thank you for the clarification! On this page, please submit your assignment in the area title "Share your thoughts" as it is still on the page.…
- Customer Success Team
- Omnaya_Omar
- 3 yrs ago
- Report an Issue
- Reported - view
Re: assignment submitting problem
@ZHANG LEYI Could you please provide a link to the new page? I'd be happy to help until the issue is resolved :)
- Customer Success Team
- Omnaya_Omar
- 3 yrs ago
- Report an Issue
- Reported - view
Re: assignment submitting problem
@ZHANG LEYI Thank you for the link! I see that you submitted a Post in the Post widget telling your professor that you submitted an assignment. However, I do not see the assignment itself.…
- Customer Success Team
- Omnaya_Omar
- 3 yrs ago
- Report an Issue
- Reported - view
Re: assignment submitting problem
Hi there! Could you please provide the URL of the course page? I'd be happy to look into this issue for you.
- Customer Success Team
- Omnaya_Omar
- 3 yrs ago
- Report an Issue
- Reported - view
Re: organisational responsibilities
Hi there! Could you please provide a link to the page you're referring to? I'd be happy to assist you.
- Customer Success Team
- Omnaya_Omar
- 3 yrs ago
- Fixed and Solved Issues
- Reported - view

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Welcome to the OpenLearning Help Community!

OpenLearning Help Community

Omnaya Omar

Re: Course facilitator/moderator.

Re: Qmap Course

Re: unable to complete quiz

Re: unable to complete quiz

Re: Why does my account cannot be link?

Re: unable to complete the course. Stuck at 98%

Re: New class for 2021, all pdf's missing

Re: unable to complete the course. Stuck at 98%

Re: unable to complete the course. Stuck at 98%

Re: Can I get a certificate for doing a course?

Re: How do learners create and manage groups?

Re: How do learners create and manage groups?

Re: How do I change font size and style in the text widget?

Re: Can I get a certificate for doing a course?

Re: Notifications not displaying consistently in Edge and Google Chrome

Re: Notifications not displaying consistently in Edge and Google Chrome

Re: Can I get a certificate for doing a course?

Re: App not loading

Re: Completing scenario 4

Re: assignment submitting problem

Re: assignment submitting problem

Re: assignment submitting problem

Re: assignment submitting problem

Re: assignment submitting problem

Re: organisational responsibilities

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