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How do I manage cancellations/failed payments/refunds for instalments?
In this article How long does it take for Stripe to retry payments if the payment is unsuccessful? What happens after Stripe has retried 4 times? Can learners cancel the instalment plan on their own?…
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How do I enable instalments for my paid course?
In this article What does “pay in instalments” mean? Why have we implemented this? How does it work? Setting up instalment plans for a class How does it work with the course base price and different…
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How do I delete a class?
Please note only classes with no learners can be deleted. To remove learners, go to Administer Learners > Learners. If you'd like to delete the Featured class,…
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How do I set up and edit classes?
Contents What is a Class? How to create a new class Step 3a (Create new class) Step 3b (Copy existing class settings) What gets copied over Some use cases for multiple classes are:…
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Can I create multiple classes in my course?
Yes! Sometimes you might need multiple classes in your course to serve different groups of learners. You might want to have multiple classes if you want to:…
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How do I set up a Private: Access Code class?
In some cases, you might like to have learners access your course via an access code. This means that only learners with this code can access the course.…
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How do I set up access times for classes and course content?
In this article Access times for classes Access times for course content Changing your timezone Does the platform recognise Daylight Saving Time? Access times for classes To set up class dates,…
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How do I set up a Private: Manual Enrolment class?
In this article How to set up a Private: Manual Enrolment class How do I enrol a learner? Can I enrol multiple learners in one go? What communication do learners receive when you invite/enrol them?…
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How do I change the class name?
To change the name of a class in your course: Step 1 Go to Course Setup > Classes Step 2 Find the class name you want to edit and click on Edit. Step 4 In the box under Class Name,…
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What's the difference between closing a class and closing enrolment?
In this article Closing a class How do I close a class? Closed for enrolment How do I close enrolment? This article explains the difference between closing or ending a class and closing a class for…
Public documentation regarding classes.