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Completed course says I still need to work on one module
I made a mistake on a quiz (neuroscience) it will not let me change my answers andwill not give me credit for the module or completing the course. Frustrating! Please advise.
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Unable to complete course due to bug
Under the rumahku (english version) lesson, unable to complete the financial counseling page. Other pages are okay. Now my progress 89% although I have read the pages over and over.…
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Activity won't work so unable to complete course
Hi, In "Working Memory", module 4, the matching principal activity won't work. I'm clicking on them but nothing is happening. Therefore I can't do it or complete the course.…
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Course stuck on 96%
I have completed all of the activities in the health coaching course. The result is stuck on 96%. I have uploaded the tip and tricks activity twice. It is shown on the page,…
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educator account subscribe pop up won't close
This was already asked in 'Ask the Community' but I'm flagging it as a bug too. On opening the course, educator account subscribe pop can't be closed and I cannot access my course
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Questions cannot display
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Unable to complete
Previously i already succeed completing all of the given task 100% progress. but suddenly it showed that i havent complete 1activity which is at "mula di sini".…
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Fill in the Blank Activity
Just keeps saying please try again and now says the course is incomplete.
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Most of our 'test' links are not working
We have a class currently trying to complete tasks that have a number of tests/interactive activities that are not loading and send an error message. Week One links are... https://www.openlearning.…
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Content was Blocked because it was not signed by a valid security certificate.
I am taking Success Achieve Success with Emotional Intelligence. I was watched the Vision and Mission video. I was attempting to take the Quiz 07, Brain Rewiring Week 07 and Happiness Week 7 and all…
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Unable to Complete U3.L18
Hello, I completed U3.L18, but the system is not recognizing this. Please advise. Link: https://www.openlearning.com/courses/kokoro33/u3_l18_lillith_azazael/ Thank you, Maria "Tess" Bonoan
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course certificate
I was completing Food Safety Management and had complete course and i can't get my certificate because to 2 pages marked with uncompleted. 1- Chapter 2:…
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Add People page not working
Hi In my 'institution settings' page, the 'invite people' page isn't working. I get the attached view (picture 2). Please advise. Also, your 'contact us' page link is broken.…
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Private course - random student
Hello! I have set up my course 'Climate Change, Science & Action' specifically for a small cohort of Irish primary teachers. I have yet to send out the private email invites but somehow a student…
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Cancelled Subscription but still getting charged
I cancelled by account about two and a half months ago but I'm still being charged for this service. Can you please assist?
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Open learning down?
Is Open Learning down at the moment? We can't access any of our courses, via a computer or via the app.....
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Tasks Not Counted/No Cert
I have accomplished all the tasks in my course, and the activity bar has listed all the activities completed. I have also received my badge. However, there is one video that simply refuses to be…
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Certificate will not download
No matter how many times I click on the download link, I get “something went wrong” and no certificate. Kenneth Jones
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When I delete a comment, the replies to that comment appear to become attached to the comment above the deleted comment.
See video: - I delete comment 1. - Replies of comment 1 appear to become replies of comment 2. - If there is no comment 2, the replies just float, unattached to anything.…
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No Activities tab
Hi there. I cannot see the usual "Learning Activities" tab in some of my courses including for example: https://www.openlearning.com/aisnsw/courses/familiarisation-pdhpe/HomePage
- Solved
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Fixed and Solved IssuesSee which issues we've resolved and fixed.