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Cannot complete
I have done the exercise but it doesn't tick as completed. Sometimes, even when it ticked as completed, the percentage doesn't change as it states that I haven't completed the exercise.
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Copy the same announcement in different cohort
Dear Open Learning team, Hi, I created new cohort for my module. I followed my regular step to create a new cohort. For coming semester I have 2 cohort under different lecturers,…
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Difficulty uploading a PDF file
I'm having trouble uploading a PDF file in the course Planning and Programming - NSW English K-6 Syllabus for the Australian Curriculum, under the section Developing a Scope & Sequence in English.…
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This video is unavailable (code:bwe)
On most of our courses, the YouTube linked videos are not playing. YouTube files are fine when we check on our account, they are not working through openlearning. Can you help, please?
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My courses did not appear upon searched, why?
Hello and Good Day. My course that I created did not appear upon search. I wonder what did i do wrong. Please help. The name of my course is Financial and Management Accounting. Here's the link.…
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Cannot complete
Hi,I really need your help. I already done in a activity but in the circle progress it still do not change to tick, it make me cannot complete this course, i am very confused, can anybody help me?
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Forensic Accounting videos not working
On Module 1, Week 1 Learning Resources, videos numbered 3, 5, 6 & 7 will not play (just shows a blank screen). I assume this is why it says I have only completed 10/14 tasks.
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Petcloud online learning
I am stuck at 98% and it’s saying I haven’t completed the first section which I have?
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gratefulness mod 4
HEllo. I m doing gratefulness course and I m stuck on module 4. I cannot go forth from the quiz. the questions seems frozen and nothing happens when i click on any of them..…
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Adding a Checklist - timed out
Hi I added a checklist and when saving it, it timed out ALSO I updated the checklist and when saving it, it timed out AGAIN (But it seemed to have saved the first version)
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An outsider in pages of several of my courses
Hello there! I am an admin of a few courses (the only admin and instructor). I was shocked to see an outsider's name (not enrolled) at several pages in several courses that I had created many months…
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bjja gb student charter
the answers entered appear to be correct but saying that they are not, is there a way to check which one is wrong?
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No active submission buttons
I cannot post or submit anything in the Methods of TESL course. None of activity submission buttons are working. I posted under the comment section but do not get any completion points.
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can't join introductory to Arabic level 1.
is it for those studying in Malaysia alone,cos its asking me and i chose No, hence i couldn't join!. that would be bad if its for those in malaysia alone because this is an internet platform so…
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my completion rate dropped by itself?!
yesterday I completed my online course to 99% (I couldn't finish it because the personal interview questions got stuck at 26/27 - even though I had answered ALL the questions).…
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Can't get past requirement for UitM State Campus
I responded to the question: Are you a Malaysian student = answer "No". Then there's a dialogue box to respond to 'UiTM State Campus - I'm trying to start the free introductory Japanese course.…
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video not working
It's really disappointing that no action has been taken on my problem which i told you before 15 days. Just because of that problem i am not able to complete my course.…
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Enquiry about Certificate
I have completed Digital Electronic course before one month but still not able to generate the completed certificate. Kindly help me out as soon as possible.
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Failed to upload file due to the restriction
Im having problem in uploading pdf files. Previously there is no issue on this but now it says 'access to this page is restricted'. May i know why? Im the administrator for the page but my access is…
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App isn't working
Hi, I downloaded the app to test my new course as a test-student using a different email address. The course works fine on the phones browser. But it doesn't work using the app.…
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Having Join In issues & Setting Specific Access Dates
Good Day! I finally published my course. Very excited and my student is too! Unfortunately, we are running into a few issues. It could be how I'm configuring dates or sign in,…
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Communication
All comments that Pru makes to other participants come through on my course and are clogging up my email.
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Having Join In issues & Setting Specific Access Dates
Good Day! I finally published my course. Very excited and my student is too! Unfortunately, we are running into a few issues. It could be how I'm configuring dates or sign in,…
- Solved
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Fixed and Solved IssuesSee which issues we've resolved and fixed.